Customer Service Manager

Christopher Allen Brown

**** * *** * ***

Owasso, OK 74055

E-mail: *******@***.***

Professional Experience

The NORDAM Group Oct 2000 to Sept 2009

Senior PC/Network Technician

Responsible for computer, printer, and network troubleshooting

Maintained hardware database

Software installation and troubleshooting

(MS Windows, MS Office, Adobe Acrobat, Adobe Creative Suite, ASC

CPC Autoclave Software, Anotrack, Spatial Analyzer for Leica and

FARO laser tracker systems, SMS, Active Directory, RIS,

Dameware)

Computer hardware installation

(Dell PC and laptops, HP printers and MFP, Xerox Plotter and

Scanner, KABA electronic clocks, LCD screens, MS Roundtable

devices, Autoclave and Cleanline computers, Laser Tracker

computers)

Assist with IT Helpdesk

Maintain and order tech supplies monthly

Photography and Video hardware purchase, deployment, and

troubleshooting

The SABRE Group Oct 1996 to Oct 2000

SABRE Technician

Responsibilities included customer service via helpdesk call center

Assist with hardware deployments

Assist with product documentation

Hobby Lobby, INC Oct 1984 to Oct 1996

Responsible for merchandise layout and restock

Shipping and Receiving of merchandise

Customer Service

Bookkeeping

Personnel Management

Education

Oklahoma State University Graduated Dec 1995

Bachelor of Science in Aviation Management

Completed several courses on Digital Photography

Personal

Enjoy photography, softball, golf, riding motorcycle, traveling, editing

home movies

Work as Stage Manager and as a Cameraman at my local Church

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