Human Resources Management

Philip D. Santoro, SPHR

*** ********** *****

Grosse Pointe, Michigan 48230

Home: 313-***-**** Mobile Phone: 313-***-**** E-mail:

abm50z@r.postjobfree.com

CAREER SUMMARY

Over 25 years in Business Management and Human Resource Management

covering: manufacturing, transportation, consumer products, retail

distribution, and service. Responsibilities included: managing P/L budgets

in excess of $1.5 million; full labor/employee relations, staffing

(executive, sales/marketing, technical, organizational development, skilled

trade, production, college recruiting, and service personnel), compensation

and benefits, safety and workers' compensation, risk management, training,

litigation, security, community relations, international immigration,

taxation (personal and small business), and fleet management,.

EMPLOYMENT SUMMARY

Andrews Brothers, Inc. Detroit, Michigan 2005 to 2009

(Position Eliminated)

Operations, Human Resources and Risk Management, Assistant to the

President

. Wholesale Distributor of Produce - Teamsters Local 337

. Fleet & Equipment Management, Human Resources & Labor Relations, and

Risk Management

. 13 Salaried, 16 Union, 4 summer

Delbert and Dorian Mullens Bloomfield Hills, Michigan

2000 to 2004 (closed)

d/b/a Wesley Industries, Inc, The Matrix Group, Durable Metals LLC,

and MLS Logistics

Director, Human Resources, Safety & Risk Management

. 10 locations (6 with partnerships) - covering: Energy Brokerage,

Military Rocket Launcher Assembly, OTR Trucking, CNC OEM Custom

Machine Builder, Package Maker/Commercial Printer, Gray Iron Foundry,

Parts Coating, Aluminum Die Casting & Machining

. UAW Local 429, PACE Local 1031, Painters Dist. #2, and IAM Dist. #9

. Full corporate level and some plant level for: HR, LR, ER, Staffing,

Industrial Health & Safety, Security, Comp & Benefits, Workers' Comp,

Training, Employment/Government Regulations, Payroll, Risk Management

(insured risk), HR portion of M & A, and Fleet Management.

. Peak Staffing 325 Union, 25 Non-union, 75 Salaried; (Workforce size

varied with business conditions)

. Peak HR Staff ... 1HR Mgr, 2 HR Gen., 1 Health & Safety, 4 Guards, 2

Payroll

GKN Sinter Metals, Romulus, Michigan 2000 (bad decision to

accept, presently closed)

Human Resources Manager, Plant

. Automotive Powder Metals (Bearings, Gears, Connecting Rods)

. North American Product Development and Tool Design Center

. Non-Union - @320 Hourly, 70 Salary (Plant); 10 Tool Design Eng.; HR

Staff 2 Admin, 1 Safety, 5 Guards

H&R Block, Harper Woods, Michigan 2001 to

Present

Tax Preparer (Seasonal), Master Tax Advisor Certification (1040),

Enrolled Agent

. Seasonal Tax Preparation for Form 1040 series, Federal, Multiple

States, Michigan Local Cities

University of Michigan - Dearborn, Dearborn, Michigan

1999 to present

Adjunct Faculty - Lecturer I

. Part-time Lecturer for Human Resources Management (undergraduate &

graduate) and Management - Labor Relations Policy (undergraduate &

graduate) courses.

BASF Corporation, Detroit, Michigan 1997 to 1999

(plant closed)

Manager, Site Human Resources

. Automotive Paint

. Commercial Volume in excess of 3,000,000 gallons of concentrated paint

annually

. Teamsters Local 247 - @180 Hourly, 70 Salary; HR Staff 2 Admin, 1

Medical, 9 Guards, 1 Janitor

MascoTech, Inc., Taylor, Michigan 1993 to 1997

(plant closed)

Human Resources Manager and Human Resources Consultant

. (Employee during 1996, Contract Employee 1993-94, 1995-96, 1997)

. Automotive Metal Stamping, Metal Forming (Hot Forge), Tube Bending,

Exhaust Pipes

. UAW Local 509, UAW L:ocal 150, 2 Non-Union Operations

A.M.P. Industries, Harrison Twp., Michigan 1994 to 1995

(down-sized, presently closed)

Director of Human Resources

. 3 Locations - Automotive and Non-Automotive Injection Molded Parts and

Mold Making Operations

. Injection Molding Operation involved 42 Presses (150 tons through 3000

tons) and Assembly Operations

. Non-Union, Model Makers Union for Detroit and Vicinity@670 non-union,

20 union, 90 Salaried; HR Staff ... 1 Mgr., 3 HR Gen., 2 Admin, 4

Guards

Oakland University, Rochester, Michigan

1993 to 2003

Adjunct Faculty, Part-Time

. Part-time lecturer for Human Resources Management (undergraduate and

graduate), Labor-Management Relations (undergraduate and graduate),

Total Quality Management (graduate), Compensation (undergraduate and

graduate), Global Compensation(graduate), Organizational Behavior

(graduate), Conflict Management (graduate), and Teamwork (graduate)

courses.

American Society of Employers, Southfield, Michigan

1992 to 2000

Staff Consultant for temporary contract assignments (1992-94, 95-96,

1997, 2000)

. Specialty focus: Labor Relations, Staffing, HR Audits, Background

Verification, and Unemployment Advocate

Budget Rent a Car Systems, Inc., Romulus, Michigan 1989 to

1992 (down-sized - sold)

Human Resources Manager

. 14 locations in State of Michigan - Car Rental and Service

. Teamsters Local 282, 12 Non-Union locations - @450 employees; HR Staff

...1 HR Generalist, 1 Payroll

Coca-Cola Enterprises, Inc., Detroit, Michigan

1987 to 1989

Manager, Labor Relations

. Consumer Retail Commodity (beverages) 3 Mfg. Plants, 7

Warehouses/Route Sales, 1 Divisional Office, 1 Vending Service @950

employees at summer peak; 1 HR Clerk

. Teamster Locals 337, 614, and 332

National Labor Relations Board, Region 7, Detroit, Michigan

1980 to 1987

Labor-Management Relations Specialist

. Conducted complaint investigation, legal research, negotiated and

implemented resolution agreements, drafted litigation complaints,

provided trial prep assistance for attorneys

. @240 Representation Cases (negotiated election agreements,

administrated elections, investigated post election

challenges/election misconduct claims)

. @400 Unfair Labor Practice Cases, 129 pursued to administrative

hearing (all but 2 were sustained or favorably settled), 5 appeals

upheld

. Site Specialist for EEOC enforcement and Affirmative Action Management

EDUCATION and CERTIFICATIONS

WAYNE STATE UNIVERSITY 1992 Master of Arts in Industrial Relations

1980 Bachelor of Science in Business

Administration,

with distinction, (top 10% of graduating

class)

Enrolled Agent (2009) authorized to practice before the Internal Revenue

Service

Senior Professional Human Resources (SPHR) (recertified 2007)

Unemployment Advocate: Cert. for Benefits, Taxation (1992) by Employment

Security Commission - Michigan Commercial Drivers License - Group B with

Airbrakes

OVERALL SUMMARY of ACCOMPLISHMENTS and SKILLS

EMPLOYEE RELATIONS: Designed, Administrated, and/or Facilitated programs

affecting employee morale; such as ... Peer Review Committees, Employee

Opinion Surveys, Newsletters, Employee Involvement, Company Picnics &

Parties, Recognition Programs, Open Communication Programs, Employee

Assistance Programs/Counseling, Focus Group Discussions, Union Prevention

(6 Successful Unionizing drives), Maintaining Union Free Status (no group

has unionized during or after assignments). Over 3 year period with Budget

Rent a Car Employee Opinion Surveys significantly improved.

LABOR RELATIONS: Single and multi-site contracts. Management-Employee

Relations, Grievance Administration (ranging from 25 to 290 per year),

Grievance Reduction activities (one situation went from @50 per year to 5

per year). Arbitration prep & Advocate, Contract Negotiation prep (15), and

Contract Negotiations as Chief Spokesman (6), dealt with Teamsters, UAW,

IAM, Painters (Furniture Finishers), PACE

HEALTH and SAFETY: Wrote 9 Safety Programs (including all training

requirements, 2 programs were specialized to meet FMCSA requirements).

Completed drafting Medical Surveillance Manual for Manufacturing based on

DOD model. Researched and Implemented 2 DOT mandated Safety Programs.

Lead person on successful DEQ abatements, SARA Title III determinations,

and DOT Safety Audit. Managed 2 Medical Dept. (successfully passed BASF

Medical Dept. Audit).

BUSINESS PLANNING: Prepared annual HR portion of Business Plan (staffing

levels, productivity ratios, and costs). Planned & Implemented: Business

Re-organizations, Staffing for 4 Business Expansions, 11 R-I-F (Reduction-

in-Workforce), 6 Plant Closures and 1 Distribution Center Closure. Due

Diligence for Acquisitions - 15

LEGAL: skills include Administrative Litigation: EEOC (19 cases), FLSA (7

cases), Workers' Comp (44 cases trial prep), NLRB (14 ULP cases, 6

Elections), and Unemployment Benefits (Referee Level - 160 cases, Appeals -

20 cases); supervision of Employment Litigation (17 cases), Arbitration

Prep (25 cases), Arbitration Presentation and Advocate (8 cases), wrote and

updated Affirmative Action Plans (9 plans), MiOSHA Abatements (3 cases), 1

DEQ Audit and 1 EPA Audit. 1 DOT Safety Audit. While employed by NLRB

@240 Representation Cases, @400 Unfair Labor Practice Cases, 6 as

Representation Hearing Officer. Enrolled Agent with IRS.

RECRUITING: includes in excess of 10,000 interviews and 2100 hiring

decisions for hourly, management, sales, technical, engineering and 15

executive level positions. Recruiting methods have reduced turnover from

75% to @30%. Managed recruiter teams. Established College Recruiting

Programs. Conducted Job Fairs.

POLICY and ADMINISTRATION: Drafting and Interpreting Policies. Employee

Handbook drafting reviews. Record keeping includes; HRIS, Filing systems,

and monthly Performance Reports. Monitoring and Enforcing Attendance

Control Programs (50% reduction in abusive attendance within 1 year at one

location). 6 years supervising Payroll Specialist using ADP systems; one

assignment required devising a payroll system with all automatic deductions

and tax calculation using Excel spread-sheets. Conducted 3 RFQ for

Payroll/HRIS systems.

COMPENSATION and BENEFITS MANAGEMENT: Benefits area includes; 6 Plan

Design, 9 RFQ, 7 Bidding, 12 Implementations, Administration and

Communication of programs to employees. Designed 2 401(k) Plans.

Compensation includes: 9 Plan Designs, 23 Surveys, 8 Implementing Programs,

275 Job Analysis/Descriptions, and 2 Performance Appraisal Systems,

Designed and Implemented 3 Incentive Systems.

TRAINING and DEVELOPMENT: Coaching, Training Plans (5), ISO-9000

implementation (1), Designed and Conducted Development/Training Programs

(20), Formal Needs Assessment (4), Management Assessment Center Evaluator,

and College Lecturer.

RISK MANAGEMENT & SECURITY SYSTEMS: All Corporate Risk Management

activities covering Property, Liability, Casualty, Criminal, D&O, EPL,

RFQ's, etc. Managed site security operations; Internal Investigations (4

non-HR), Liaison with local law enforcement, Media Relations, other issues

related to Corporate Security.

BUSINESS OPERATIONS: 6 yrs. supervising up to 65 people in 24/7 retail

service operations. Fleet Management - 2 Fleets of OTR equipment (including

FMCSA regulations, RFQ's and establishing maintenance records). Warehouse

Facility and Equipment Management - 1 Fleet consisting of @26 pieces of

battery power equipment (including RFQ's and establishing maintenance

records).

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