Murali Gopalakrishnan

**** *. ********* **.

Superior, Colorado 80027

720-***-****

abm50e@r.postjobfree.com

Objective

Looking for an exciting opportunity to lead innovative technological solution initiatives for challenging

business problems. Offer a unique combination of management / leadership / architecture and software

solution delivery experience bridging technical skills, management skills (including budget, marketing &

personnel), and strategic planning in both new and well- established organizations. Proven ability to

deliver solutions that fully support corporate goals and growth objectives, building on existing systems.

About 7 years management experience and more as technical lead. Over 17 years technical experience

in various languages, methodologies, environments, and industries with 16 years in OO technologies.

Over 10 years as architect.

Work Experience

Manager – Architecture and Delivery

11/2006 - Present Accenture, Denver, CO

Management consulting at various organizations for SOA and BPM. As part of the Architecture practice,

created a version of the estimator specific to architectural changes, contributed significantly to the

creation of a Community of Practice for Agile Methods that led to its inclusion in the standard methods

and practices, and contributed to the creation of an Open Source Reference Implementation of the Java

specialization of the Accenture Standard SOA. These were successfully used in greatly reducing cost of

implementation at a few large clients resulting in increased margins while still reducing cost-to-client.

Projects include:

Large Health Insurance whole seller and retailer at Pittsburgh (Feb 2009 to present) – Architect

1.

and Manager in modernizing the legacy mainframe / COBOL / IMS claims system (~50 applications

composed of ~900 programs) to a Java/J2EE based system with Websphere Portal and PEGA PRPC

rules based workflow to enable a geographically distributed workforce, integration of multiple systems

arising from recent acquisitions, and a strategic initiative towards hosted claims processing capability.

The introduction of PEGA PRPC also improves the workforce efficiency by enabling a piecemeal

automation of work steps and a skills-based routing of claims to the appropriate personnel.

• Leading a team of 4 Accenture and 8 client senior engineers and 1 PEGA consultant onsite and 8

engineers offsite to estimate, manage, and communicate to upper management as well as to architect

the solution for a real time claims processing system with workflow on PEGA and screens from a

Websphere portal accessible from the corporate portal reusing existing claims backend logic and

moving the database to DB2. The solution uses WebSphere 6.1 with Portal, Java 1.5, Spring 2.0, MQ

Series and Message Broker, DB2 8, Hibernate with JPA, Harvest, and ClearCase UCM. Reduced risk

and lag times in delivery by using Agile within the corporate RUP standard and enforcing test driven

development. The Websphere portal helped reduce the cost of PEGA user interfaces.

• Created ICEFaces and PEGA centers of excellence within the overall program including reference

architectures, whitepapers and training guides for use in other modernization efforts like Benefits,

Providers, etc. Consultant architect on Enterprise Architecture team.

• Drove the definition and standardization of a Security infrastructure working with the client architects and

security services group based on Oracle CoreID, LDAP, and custom rules integrated with mainframe

ACF2. Created processes for provisioning and migration of users such that their capabilities can be

integrated into PEGA for automated work assignment.

Large Telecom whole seller at Denver (Jul 2008 to Jan 2009) – Re-architect & Improve solution of

2.

Order Management and Implement new features that would enable automation of the existing largely

manual process flows. Member of enterprise architecture team to implement SOA.

• As Architect in a contract to re-architect and improve the solution for the Order management system, led

a team of 4 client senior engineers and 1 Savvion consultant to select tools (Version 1, Clover, Crucible)

and improve architecture and development processes for this brittle solution running on Savvion 7.1,

WebLogic 9.2, Java 1.5, Spring 2.0, Tibco 7.5, Oracle 10g, iBATIS, XMLBeans, XFire, Maven. Reduced

the build size by 20 times and build time by 5 times. Improved quality by enforcing unit tests increasing

coverage from 5% to 90%. Added in alarms for OS, DB, WLL, and application system down or hang

situations or memory / disk overflow. Created a WebLogic portal to create custom user interfaces

including Savvion functionality to reduce the cost of Savvion user interfaces.

• As consultant architect on enterprise architecture team and architecture review board, defined a budget

aware approach to architectural standardization and technology adoption.

• Created and managed an offshore development support team that assisted in a critical period for the

OM development team. Reduced issue resolution periods from 2 weeks to at most 2 days with over

80% issues resolved by the support team. Ensured two successful releases for repeatable processes.

• Assisted development team with design and implementation of automation of the mostly manual order

management processes. Created a flexible rules framework. Added order prioritization using rules.

Large Funds Manager at Boston (Feb 2008 to Jun 2008) – Architecture & Implementation of a new,

3.

high performance framework to manage Trading of a variety of assets towards Asset Management.

• As Trading Systems Manager defined an Agile process to fit within the company processes, and led a

team of 7 senior engineers to select tools (Version 1, Subversion, Maven, Eclipse, Clover, Crucible) and

software (Java, Spring, ActiveMQ, Oracle, XMLBeans) to create a flexible, scalable, framework for all

corporate applications to run on.

• As Trading Systems Manager, now with an expanded team of 25, built common objects and services,

and started building Trading functionality for equity, fixed income, cash, and other kinds of securities.

• As Program Architect, assisted the client architects in defining a common production-ready architecture

for all applications enterprise-wide. Consultant in enterprise architecture group leading the effort.

US Air Force (Aug 2007 to Feb 2008) – Custom Solution Manager and Integration Architect in

4.

implementation of custom components in an Oracle Financials solution to replace an aging set of

financial applications over 5 years while integrating over 100 enterprise-wide retained applications.

• Sold the concept of a J2EE solution and an Agile process to implement the custom integration within an

ERP-based program run on a waterfall process.

• Led a 28 member team with 3 direct reports. Used Agile methodologies adapted to the defense delivery

process to create a pipelined delivery process that is flexible to accommodate the high entropy in the

definitions of the interfaces with the external applications.

• Conceived a generalized BPEL-based (Oracle 10g) solution and common framework to interface more

than 100 external interfacing systems in this phase and many more in the future. This allowed the

implementation planned for 9 months to complete in 5-1/2 months. This further enables future interfaces

to be added on quickly. Used the OAGIS BOD for a unified message format over an Oracle AQ

transport connected to the existing MQ transport within DoD.

• Added error management at the interface to Oracle 11i ERP with Oracle Forms, and management

reporting on the interfaces with Oracle Discoverer Reports.

Large Telecom Wholeseller and Retailer (Jan 2007 to Aug 2007) – Integration of operational /

5.

business systems – Managing architecture of a SOA-based Order Management system combining

Government and Commercial orders, and SOA consultant in Enterprise Architecture team.

• As Architecture Manager of a $100MM contract with a 40-member combined on- and offshore team,

replaced a quickly aging architecture and development tools for flexibility, scalability, and

responsiveness to handle the merging of various order streams. Consultant architect on enterprise

architecture team and architecture review board utilizing metrics-based implementation and

enforcement.

• Created business case for and defined an agile process modifying the Accenture process to replace the

existing waterfall process. Developed business cases for use of Rational toolset and upgrade to latest

WebSphere. Implemented a continuous integration framework for automated validation of builds.

• Managed creation of a Java-based Production Business Activity Management utility to reduce issue

identification time using AOP. Built on DB2, MQ with XML parsing / WSIF.

Large Health Insurance whole seller and retailer (Nov 2006 to Jan 2007) – Enterprise Architecture

6.

consultant advising on Test Environment and Data Management strategy.

• Created a business case for an orderly and unified (desktop, midrange, mainframe) test environment

and data management strategy and the business value of testing that resulted in winning a $30MM

contract. Interviewed personnel from many departments on technology and testing processes for data.

Independent Consultant

2/2006 - 11/2006 Level 3 Communications, Superior, Colorado

Re-engineering older JBoss / Struts based IP address management system (with nearly 300 MM

1.

addresses) and Perl/Python based DNS management system (with 33 MM domains) at Level 3

Communications for SOA/BPM enablement.

• Created an agile process to follow within the company’s RUP process. After upgrades below, easily

integrated systems and related inventory from three acquisitions 3 months early.

• Upgraded IP Address Management to newer Java, JBOSS and Struts/EJB MVC versions, replacing

security with RADIUS.

• Changed server-side to Spring / Hibernate with TIBCO Rendezvous & InConcert, and client-side with

Eclipse RCP for flexibility & usability.

• Re-engineered application to handle scale, flexibility, and responsiveness to better handle M&A

activities.

Moved a 33 million domain DNS management system to a similar framework and integrated the two

systems.

Lead Software Engineer

7/2004 - 1/2006 Abacus / DoubleClick, Broomfield, Colorado

Started up International services as part of a team for Abacus / DoubleClick, a leader in marketing

1.

database and list processing. Built on Linux using JBoss /Apache, Java RMI, Swing/JNLP, C/C+

+/Java, Python/Perl and Oracle 9i. Tools include Eclipse, Ant, RPM, Subversion, Linux admin.

• Created 5 complete applications and collaborated on 2 more to apply the Abacus US model to

international.

• Designed a requirements gathering process based on use cases, and the international database

schema and core stored procedures, code components, and utilities.

Created a flexible and extensible test framework using JUnit /C++Unit that spans various call interfaces,

local, J2EE, C.

Independent Consultant

4/2003 - 6/2004 Level 3 Communications, Broomfield, CO

Developed parts of the Access Services at Level 3 Communications, a set of J2EE / Web services built

1.

on BEA/Weblogic providing users of the service the ability to obtain quotes for and order access links to

customer locations with CLLI or NPA/NXX. Tools include Eclipse, Ant, Jikes.

• Part of the team that created an improved and friendlier user access services layer on top of the existing

fine-grained layer. Defined and documented for public release an interface for identifying lists of paths

from Level 3 gateways to end user locations ordered by cost.

• Created a flexible and extensible test framework using JUnit / Cactus that spans various call interfaces,

local, J2EE, JMS, SOAP, C#.

2. Integrated Level 3 Communications network systems to Genuity systems for both data migration and

live integration to support IA and DSL. Created an integration between Genuity systems and NID

(Inventory), NextGen (Provisioning), and Clarify (CRM) that monitors changes in network elements and

correlates the information across the enterprise. The integration also tracks and transfers the IP

allocation. Performed some analysis and most of the development. Built on Wintel and Solaris using

Java/EJB with JDBC to Oracle 8i, EJB over webMethods enterprise, XML/JDOM with HTTPS. Tools

are JBuilder IDE, Rational ClearCase, Ant, and JUnit. Have good understanding of overall Level 3

system and network management architecture and how it relates to business including order entry,

provisioning, network management, service management, and billing.

Director R&D

5/1999 - 12/2002 IGS, Inc., Boulder, CO

IGS was an enterprise integration specialist also making integration enabling products – transformation,

1.

universal adapters, pre-created Telecom messaging models, etc. I managed product development,

QA, documentation, release, and support for the product suite (eJai). I was responsible for:

• The product roadmap and release schedule

• Interfacing with marketing and services for product enhancements

• Product architecture in its entirety

• Creating initial solution architectures for new large customers.

Additionally, I have

2.

• Written white papers on EAI with solution architectures using eJai

• Participated as the IGS representative in TMF Catalyst projects for showcasing eJai

Specifically, I have

3.

• Re-built R&D and re-invented the product to be successful releasing 3 major versions growing license

revenue from $20M to $60M.

• Created solution architectures for and technically overseen solution delivery for SBC Telecom for saving

them a $4M/month fine, AT&T Broadband for reducing cost by $10M/year and tripling capacity, QCI by

reducing new service creation from 2 years / $100M to 4 months / $2M, and advising / assisting a

company in India to start providing WLL telecom service. Solutions used technologies like MQ, Vitria,

Tibco, webMethods, CORBA, Java, and web technologies running on Wintel and UNIX (Solaris, BSD)

with Oracle and BPM. Tools included IDEs, Rational Suite, PVCS, and Mercury Win Runner.

Managed an e-Commerse solution for web donations for community foundations.

Sr. Consultant

6/1994 - 4/1999 Princeton Information, Englewood, CO

Consultant Project Manager at Federal Express to achieve automated end-to-end flow through for and

1.

to improve existing shipment handling and tracking at a higher volume in preparation for cost-effective

growth. Used ASN.1, Java, CORBA, and Oracle.

Consultant Technical Lead and Architect for an information management solution for Hewlett Packard’s

2.

IC division using Oracle, Java, and C++ on UNIX.

Consultant at many levels up to Technical Lead at MCI (now Verizon Business) for creating a custom

enterprise integration solution using C++, Java, HTML, CORBA, Informix, and Sybase on UNIX and

Windows. The resulting solution helped satisfy an SLA saving MCI $10M/month.

Sr. Software Engineer

12/1990 - 6/1994 HCL America Inc., Sunnyvale, CA

Consultant Developer for HPs CAD and workflow products. Systems administration, training, and

software development.

Software Engineer

5/1987 - 8/1988 Wipro Information Technology, Ltd., Bangalore. INDIA,

Developing software for UNIX-based PCs.

Education

9/1990 Oregon Graduate Institute of Science & Tech., Beaverton, Oregon

M. S. Computer Science & Engineering

4/1987 Indian Institute of Science, Bangalore, Karnataka

B.E. Computer Science & Engineering

6/1984 University of Madras, Chennai (Madras), Tamil Nadu

B.Sc. Physics

Regis University International MBA, Broomfield, Colorado

Master's Degree. Completed courses in Business Fundamentals (incl Marketing & Finance),

Economics, and Ethics / Law

Affiliations

1/2003 - Present Java Users Group

6/2003 - Present TiE Rockies

Program Committee

6/1996 – 7/2001 Association of Computing Machinery

First Vice Chair (1997) and past Chair (1998) of Pikes Peak Chapter.

Skills

Skill Name Skill Level Last Used/Experience

Software Development Managemen Expert Currently used/8

Agile methods / financials Expert Currently used/4

Enterprise Application Integra Expert Currently used/16

Java / J2EE Expert Currently used/13

JBoss Expert 1 year ago /4

UML (OOA&D) Expert Currently used/14

UNIX (BSD, Solaris, HP-UX) Expert Currently used/16

Oracle (7-11g) Expert Currently used/11

IBM Websphere / Process Integr Intermediate Currently used/4

IBM DB2, MQ Series Intermediate Currently used/3

TIBCO Intermediate Currently used/3

.Net / C# Intermediate 2 years ago/1

Oracle / BEA WebLogic Expert Currently used /4

Scripting (Perl, Python) Expert Currently used/9

Security (+ RADIUS) Intermediate Currently used/3

TCP/IP Expert Currently used/11

UNIX (AIX) Intermediate Currently used/4

Windows / DOS Intermediate Currently used/11

XML / XSL/ HTML Expert Currently used/9

ICFaces Intermediate Currently used/2

PEGA PRPC Beginner Currently used/1

Additional Info

* Also used in the past: C, C++, Informix, Sybase, vitria, webMethods, CORBA

* 8 papers on various topics in Speech Recognition.

* Involved in the school and curriculum improvement at Superior Elementary School.

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