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Customer Service Sales

Location:
La Jolla, CA, 92037
Posted:
March 09, 2010

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Resume:

Brett Davis

abm4z8@r.postjobfree.com

**** ****** ***** . *** *****, CA 92109 . 858-***-****

SUMMARY:

Business professional that demonstrates strong business acumen an

ability to interpret concepts into logical strategy that successfully

supports operational and financial objectives. A results-driven

problem solver with proven abilities managing multiple assignments,

motivating staff and communicating with key project stakeholders

across the organization to ensure on time delivery of projects.

KEY SKILLS & ATTRIBUTES:

. Self-starter with exceptional planning and strong organizational

skills.

. Strong written and verbal communication skills with attention to

detail.

. Well-versed knowledge of the computer market.

. Ability to understand product benefits and target them toward the US

Retail segment.

. Establishes aggressive goals and works hard to achieve them.

. Consistently follows through on commitments. Sets high standards of

self-performance and team.

. Analytical, problem-solving and drives for results.

. Team player and an enthusiastic contributor.

. Successful interaction with both technical and functional

professionals.

. Language skills: fluency in Spanish

EXPERIENCE:

Kineticom Inc.

San Diego, CA

Project Coordinator

Dec. 2009 -Present

. Work with internal parties to organize the various components

needed to initiate, run and conclude major projects

State Farm Insurance Company

San Diego, CA

Office Representative Jan.

2009 - Dec. 2009 Assist with all daily tasks of running insurance agency of

more than 2,500 clients

. Duties include but not limited to the following: Sales,

Marketing, Prospecting, Customer Service, Banking &

Administrative Duties

. Manage Spanish Speaking clients

Kineticom Inc.

San Diego, CA

Project Coordinator May

2009 -Jun. 2009

. Creation of PowerPoint presentations for board level meetings

. Compilation of employee appraisals and other ad-hoc reports

Acer America/ Gateway

Irvine, CA

Marketing Assistant

Jan. 2007 - Nov. 2008

. Developed product messaging and positioning for U.S. retail

products to assure consistent brand look, feel, and value

propositions throughout.

. Supported U.S. Retail sales team through various initiatives

(product positioning, product tours, POP labels, events, and

online content, merchandising, on-line training and vendor

programs).

. Directly supported Senior Marketing Manager to ensure overall

company and strategic marketing plans were executed to

completion along with status updates.

. Managed Buyer's Guide Process for Acer, Gateway, and eMachines

brands for Desktop, Notebook, and Display divisions. Set

process in place & train new employees.

. Interacted with other departments (sales reps, web team) to

ensure products were properly represented and product details

were correct.

. Ensured MDF compliance with technology vendors and maximize

partner dollars in strategically approved programs.

. Created and published training content on 3rd party retail

training site (Cyberscholar.com).

. Assisted with in-store merchandising including POP labels, end-

cap displays and flyers.

. Planning of retail training events and tradeshows.

Acer America/ Gateway

Product Planning Specialist

. Assisted with quarterly creation of Notebook product roadmaps.

. Synthesized competitive data and market trends into actionable

strategies.

. Worked with US Retail account managers and major retailers to

optimize product lineups

. Interfaced with cross-functional teams to take advantage of new

technologies, remove costs, and understand market opportunities

. Provided 3-month and rolling 12-month forecasts for all

notebooks

. Created Buyer's Guides for U.S. Retail and International

notebooks

. Promoted

State Farm Insurance Company

San Diego, CA

Office Representative Aug.

2005 - Jan. 2007

. Assisted with all daily tasks of running insurance agency of

more than 2,500 clients

. Duties included but not limited to the following: Sales,

Marketing, Prospecting, Customer Service, Banking &

Administrative Duties

. Managed Spanish Speaking clients

EDUCATION:

The University of Colorado

Boulder, CO

B.A. in Spanish and minor in Business Administration

Graduated: December 2004

Universidad de Sevilla

Sevilla, Spain

Academic Year 2001-2002

Torrey Pines High School

San Diego, CA

Graduated: 1999

TECHNICAL SKILLS:

Excel, Power Point, Word, Outlook, Photoshop, SharePoint, Filemaker



Contact this candidate