Human Resources Manager

Maralou L. Billig

**** ***** *** ****, ******** City, TX 77459 281-***-****

Professional Experience

Hodes iQ 07/2008 - Present

Client Care Manager

Responsibilities include consultative services for various fortune 500

companies assisting in the development and enhancement recruitment

activities, such as: creating evaluating compensation programs, recruitment

practices, organizational incentive plans, job descriptions, and employment

retention. Ensured customer satisfaction at all levels of organization.

. Led client team to design equity portfolio and transaction website.

Ensured program details were accurate and appropriate, plan documents

and other data are compliant and accessible.

. Project leader for fortune 500 organization assisting in the

development and coordination of all Compensation initiatives and

processes worldwide. Worked closely with Business Managers and HR

managers to identify HR and business client compensation needs and,

accordingly, developed and implemented compensation programs designed

to attract, retain, motivate and reward officer and employee

populations. Aligned business unit/functional compensation and

services through HRIS and ATS systems.

. Assist clients with developing compensation strategy, assessing

current pay methods, collect job information that identifies duties

and responsibilities, select benchmark jobs, conduct completive market

study, prepare salary structure, slot benchmark & non-benchmark jobs

into the salary structure, evaluate hierarchy for external and

internal equity, determine cost impact of newly designed salary

structure and prepare implementation plan.

. Manage client relationships with fortune 500 companies, through

scheduled meetings, offer consultative services on ATS technology,

assist in recruitment process design, OFCCP compliance, develop AA

plans for underutilized positions, and assist in target media plans

for targeting recruitment.

Youth Villages 03/2008 - 08/2008

Consultant

Designed and developed employee performance management reviews - Halogen

Software. Worked with executive team to review and update current job

descriptions, develop new business objectives, job objectives, and

leadership job objectives. Created review process for all levels of

employment.

FedEx Services, Collierville, TN 05/2007 - 03/2008

Manager, HR

Responsibilities include developing and enhancing recruitment activities,

such as: creating recruitment policies, recruitment processes, recruitment

strategies, building a strong functioning recruitment team, ensured

customer satisfaction at all levels of organization. Supervised team of 8

Talent Relationship Specialists.

. Ability to drive recruitment initiatives and led teams to influence

change in developing consistent candidate profile, interviewing

processes, candidate flow, candidate sourcing. Key initiatives include

FedEx Inside Sales, FedEx E-Commerce, FedEx Revenue, FedEx Finance, FedEx

Marketing, and FedEx Field Sales.

. Project leader in designing recruitment strategies for organizational

programs, developed tools to train staff, hiring managers and other users

in recruitment policies, tools and processes.

. Scanned and analyzed job markets across the nation, forecasted employment

needs, developed quarterly recruitment plans with executive management to

support hiring activity and ensure adherence to FedEx staffing

objectives.

. Implemented approved recruitment strategies, as well as identified and

tracked benefits and effectiveness of recruitment sources and activities.

. Identified skills and competencies required to support current and future

business activities and utilized recruitment e-recruiting tools as

required to attract qualified candidates.

. Gathered and analyzed data to define deficits in skills and competencies

in the marketplace.

. Managed project development on ATS enhancements included Just-In-Time

candidate bench and on-line staffing forms.

Maralou L. Billig 8813 Snowy Owl Loop, Missouri City, TX 77459 (281)778-

5901

Page 2

Youth Villages, Inc, Memphis, TN 12/2002 - 04/2007

Director, Human Resources/Assistant Direct Human Resources

Responsibilities included developing policy, directing and coordinating

human resources activities, such as: employment, compensation, labor

relations, benefits, management development, EEO responding, affirmative

action plans/reports, EEO1 reports, HR audits and employee services for

seven state 38 location facility.

. Led compensation plan of 2.5 million to reduce turnover by 20% for year

2006/2007 while focusing on organizations strategic growth plan, by April

2007 turnover reduced from 74% to 58%.

. Developed annual planning budgets (Base Salary, Annual and Long-term

Incentives) and prepared policies and procedures to ensure the

achievement of equitable and competitive employee compensation. Works

with business units and management to assess competitive market position

and labor market trends.

. Project team leader for HRIS and ATS conversion, included data imports,

training, business rule development, and developing HR business

strategies.

. Worked with senior organizational leaders to evaluate organizational

objectives such as hiring, staff retention, performance, and turnover.

Redesigned job descriptions and job functions in order to target

successful applicants and increase retention.

. Maintained a working knowledge of federal and state legislation; current

compensation practices/theories and competitive intelligence that may

affect and/or impact compensation plans and policies.

. Provided advice and counsel to management on compensation matters

relating to offers, promotions, terminations, internal equity and market

adjustments. Designed new global grading jobs submitted by organization

compensation experts and management.

. Lead and facilitated the Compensation Working Group to encourage sharing

of best practices; improve programs, policies and procedures; increase

efficiency and effectiveness; meet customer expectations, etc.

. Served as key interface on executive and local compliance audits (i.e.

DCAA). Negotiated with Audit agencies to minimize potential compensation

related exposure.

. Managed all functions of benefit administration, ensured compliance with

workers compensation, benefits communication, and federal government

medical regulations.

. HR Team leader for mergers and acquisitions. Ensured organization

followed due diligence of scanning the environment, culture of

organization, and benefits practice prior to merger.

The Kele Companies, Memphis, TN 06/2000 - 12/2002

Human Resource Manager

Responsibilities included, but not limited to: developing policy,

coordinating human resources activities, such as employment, compensation,

labor relations, benefits, training, and employee services for distribution

and manufacturing facilities in Minnesota, Singapore, and Memphis, TN.

. Wrote and delivered presentation to corporate officers or government

officials regarding company human resources policies and practices.

. Project team leader for HRIS and ATS implementation, system manual prior

to project.

. Negotiated and analyzed benefit programs, presenting new plans to

corporate officers for approval.

. Coordinated and Facilitated training for all employees. Training

includes, Covey's 7 Habits of Highly Effective, Covey's 4 Roles of

Leadership, Managing from the Heart, Effective Interviews, Performance

Management, and Sexual Harassment.

Certificates and Memberships

SPHR Senior Professional Human Resource certified

High School Advisor Inner City Programs of Memphis

7 Habits of Highly Effective People Certified Trainer

4 Roles of Leadership Certified Trainer

Focus Certified Trainer

The Four Disciplines of Execution Certified Trainer

Education

University of Colorado, Boulder, CO

BS Accounting/Economics

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