Manager Assistant

SUMMARY

Front line supervisor with experience in managing, distribution, logistics

and package sorting. Managed 50 employees sorting over 100,000 packages

nightly to over 100 aircrafts and 125 trucks in a time sensitive operation.

Proven leadership skills in scheduling to meet budgeted labor hours,

procedures, safety training, accident prevention and investigation.

Skilled in team building, coaching, development, decision making and

performance reviews. Knowledge of an OSHA compliant operation, Six Sigma,

Lean, Zenger Miller leadership and computer systems including Excel, Word,

PowerPoint and AS400. Seeking a supervisory, management position in the

distribution, logistics industry in central Ohio area.

PROFESSIONAL EXPERIENCE

ABX Air Inc., Wilmington, Ohio 1997-2009

(ABX Air, Inc. is an air cargo services provider operating out of

Wilmington, Ohio, and 15 hubs throughout the United States, providing

airlift capacity and sort facility staffing to DHL.)

Operation/Sort Supervisor (1998-2009)

Responsible for ensuring precise routing of over 100,000 packages

through a complex distribution system meeting or exceeding aggressive

standards of productivity. Manages critical balance of manpower and

capacity against a highly fluctuating demand in traffic with a staff

up to 50.

. Selected by management to be part of team of supervisors to open new

building for ABX. Responsible for training staff for new area and

developing standard operating procedures for new area.

. Played key role on design team that successfully reconfigured 7,500

square foot package slide. Completed on time and budget resulting in

increased productivity and improve efficiency of area.

. Recruited by management for the Employee Retention Group. Group

developed and implemented a New Employee Mentor Program that was

rolled out to entire ground department.

. Proposed a cost saving idea to management that was implemented

producing a 20% cost reduction on outerwear and gear.

Sorter (1997-1998)

. Promoted to Sort Supervisor

Bob Evans Farms Inc., Columbus, Ohio 1988-

1997

(Bob Evans Farms, Inc. is a growing family of regional brands. The $1.7

billion company owns and operates 709 full-service restaurants.)

General Manager (1993-1997)

Oversee all restaurant operations. Responsible for cost controls:

profit, percent of return, food cost, labor cost and variable cost.

Manages the hiring, training and scheduling of staff of 3 assistant

managers and over 100 employees. Ensuring high level of customer

satisfaction. Performed administrative functions including weekly,

monthly and annual financial reports and projections. Directed local

marketing activities.

First Assistant Manager (1990-1993)

. Promoted to General Manager

Second Assistant Manager (1988-1990)

. Promoted to First Assistant Manager

EDUCATION

. Graduate, Muskingum College, New Concord, OH; Bachelor of Art in

Business

. Attended Ohio University-Zanesville, Zanesville, OH

. Graduate, Cambridge High School, Cambridge, OH

PROFESSIONAL DEVELOPMENT

. Six Sigma, Green Belt Training

. Lean methods

. Zenger Miller Leadership Training level I

. Zenger Miller Leadership Training level II

. Zodiac

. PowerPoint Certified

. Word, Basic and Advanced Certificate

. Excel, Basic and Advanced Certificate

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