Customer Service Human Resources

Michael Rasmussen PHR

**** ********* **. **************@*********.***

C: 408-***-**** San Jose, CA

***** **************@****.***

H: 408-***-****

HR Generalist: Staffing, Benefits, Compensation Analysis, HRIS, Employment

Laws, Training, Employee Relations, Payroll, Policy & Procedure

Development, OSHA Compliance and Safety

SUMMARY HIGHLIGHTS

-Saved $55,000 in benefits costs for a client as well as Thousands of

Dollars for a Local Non-Profit resulting in greater efficiency-20%

reduction in benefits processing costs on average

-Assisted in Preparing over 20 Client Employee Handbooks over a time span

of 2 years in HR consulting capacity, saving clients thousands of dollars

in potential litigation costs

-Presented topics and training to groups of over 50-this resulted in a

noticeable increase of average of 15% efficiency increase

-Managed payroll for company with over 100 employees-over time saved

company over 30% reduction in costs related to payroll processing for one

of the largest South Bay Non-Profits.

-Managed Benefits Administration for companies with 150 & 600 employees

-Employee Relations and Investigations

-Recruiting and Sourcing for Difficult Skill Sets: Technical, HR, Finance,

Legal, Administrative, VP/Executive Level, Marketing, etc.

-Managed HR Client Consulting Case Load of 40 individual clients-5-200

employees, shared 30 viable training topics to client employees and

managers.

-Assisted over 40 clients with developing compensation plans for their

respective organizations resulting in reduced time to hire of 25% on

average

-OSHA Compliance Recommendations and Strategies & Workers Compensation

Administration-this resulted in 35% reduction in preventable injuries over

previous years-almost 45% reduction in applicable Workers Compensation

costs

EDUCATION

PHR Certified-Society for Human Resource Management-San Jose, CA

-This required passing a test of 250 HR specific questions on Labor

Relations, Staffing & Recruiting, Compensation, Benefits, Federal Labor

Laws, and OSHA/Safety Requirements.

Bachelor of Science Degree in Business Management: Human Resources

San Jose State University, San Jose, CA

2005

Relevant Coursework: Organizational Development and Behavior, HR &

Employment Law, Compensation & Reward Systems including Training in

Benefits, Human Resource Information Systems, Training & Development

Theory, etc.

Vice President of SHRM Student Chapter

2004-2005

Toastmasters International 2007-2008 & Dale Carnegie Course-2008 Dale

Carnegie Coach 2008-2009

TECHNICAL SKILLS

. Excel, Word, Powerpoint, Access, Outlook, Lotus Notes, Peoplesoft

HRIS, and E-Recruit Module, ABRA HRIS, PRO Unlimited Software, Paychex

Preview Payroll System, ADOBE PDF & Photoshop, Quick-books, Internet Job

Board Search-Cal Jobs, Hot Jobs, Monster, Craigslist, Ulti Pro & Ulti Web,

Stromberg Time Management System, Long Jump Applicant Tracking System,

Knowledge of Web 2.0 Sourcing Strategies using Face-book, My-Space, &

Linked-in; Familiar with Benetrac; ADP EZ Labor, Boolean Search, AIRS

Training, Brass Ring

SOFT SKILLS & HR SPECIFIC SKILLS

Strong Time Management Skills, Excellent Customer Service Focus, Budget

Conscious, Strong Presentation Skills, Strong Writing Skills, Report

Generation and Creation, Detail Orientation, Strong Knowledge of Employment

Laws, Staffing Program Development, Compensation Planning, Benefit Program

Design, Payroll Administration & Reports, Workers Compensation

Administration, Strong Employee Relations Focus, Budget Conscious,

Michael Rasmussen PHR

1459 Fairhaven Dr. **************@*********.***

C: 408-***-**** San Jose, CA

95118 **************@****.***

H: 408-***-****

EXPERIENCE

Solutions Partners, Inc., Los Gatos, CA

2008-2009 HR/Recruiting & Sourcing

Consultant

. Strategic Sourcing for multiple roles: HR, Executive Level & VP,

Marketing, Administrative, Technical, Finance, Legal etc.

. Benefits Administration for a client with 150 employees and another

with 600 employees. Saved both companies thousands of dollars in

premium due to ongoing audit. Uncovered $40,000 in savings and

another $15,000 in savings for both clients-as well as average of 20%

reduction in benefits costs.

. Screening of Candidates as needed.

. Assist with Research on Client Questions relating to Employee

Relations, Deductions, Exempt vs. Non-Exempt FLSA Status, Wage Order,

Garnishments, etc.

. Manage and review policy suggestions for Client Handbooks, creating

better tools for managing client's business requirements

. Compensation Analysis Projects for Clients using Radford Surveys

. Assisted in closing candidates for client companies-average fees of

$11,000 and above in direct hire roles

Paychex Inc., San Jose, CA

2007-2008

HR Representative

. Consultant for 40+ Diverse Client Companies ranging from 5-150

employees, in multiple industries. Advised Clients on Employee

Relations.

. Developed Compensation Plans for Clients utilizing ERI Compensation

Surveys-created plans for up to 40 clients resulting in noticeable

difference in time to hire costs of 25% on average.

. Created Benefit Plan Options for Clients: FSA, 401k, EAP, Health,

Dental, Vision, Life Insurance, & EE Discount Program, Presented

enrollment meetings for these Programs to Client Employees.

. Introduced Products that met various needs: Handbook Development,

COBRA Administration, SUI, and OSHA & Safety Services, and Federal and

State Posting Requirements.

. Training on Multiple HR Topics to Client Employees and Managers: Non-

Harassment, Managing Employees, Customer Service, Effective Discipline

& Termination, Strategic Planning, Performance Appraisals, Effective

Work Teams, Diversity, etc.

Inn-Vision, The Way Home, San Jose, CA

2006-2007

HR Representative

. Compensation Survey & Planning utilizing Radford Surveys.

. Benefits Administrator for 100+ Employees, conducted New Hire

Orientation, and Open Enrollment for Medical, Dental, Life Ins.

. Completed Bi-weekly Payroll for 100+ employees, cutting down payroll

processing time by 20% for a net savings of 30%.

. Workers Compensation Administrator, Heavy Employee Relations focus

advising management on Safety, HR Compliance, ADA, FMLA etc.

. Tracked Participation for 403 (b) program, Vacation, Sick and Floating

Holidays, and answered questions relating to these plans.

. Staffing Support: Background Checks, Job Posting, and On-Boarding,

Sourcing and Screening.

. Maintained all documentation for current and terminated staff,

Personnel File Administration, and Other HR tasks as assigned.

Venturi Staffing Partners, Santa Clara, CA

2005-2006

Staffing Specialist 2005 Account Manager 2005-2006

. Recruited for Multiple Positions: Administrative, Legal, Warehouse,

General Business, HR, Logistics, Technical, & Finance, etc.

. Average requisition load of 50+ positions. Facilitated steady

pipeline of 20 candidates per week for average of 6 fills per month.

Staffing for multiple Fortune 500 clients. Scheduling for Managers

and Candidates.

. Managed all temporary employees, and negotiated direct hire and temp

to hire fees.

. Complete all On-Boarding of temporary employees, benefit enrollments,

I9s, W4s, personnel files and policies.

. Workers Compensation Administrator and reporting for Temp Employees

and Payroll Processing when need arose.

Applied Materials, Santa Clara, CA

2004

Human Resources Intern

. Using People-soft Track and Update Employee Records

. Manage Reports on Headcount, Requisition Status, and Internal HR

Compliance Audits through People-soft.

. Employee Satisfaction Survey Program Set up and Implementation.

. Performance Appraisal editing and review.

. Staffing Support and Screening Including Background Checks,

Compensation Analysis Using Radford Surveys, and Benefits Enrollment

. Exit Interviews and Interview Scheduling, and Other HR Administrative

Tasks for Team of 10 HR Professionals.

OTHER INFORMATION

-Volunteer Leader & Eagle Scout-Boy Scouts Of America

-Dean's List at SJSU and West Valley Colleges-Have Associate Degrees in

Business, Liberal Arts, & Communication Studies, and a Marketing

Certificate

-Board Member-Silicon Valley BYU Management Society & Volunteer Job Coach

-Active Member of the Community in Volunteer Capacities

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