Darin M. Phipps

abm4qu@r.postjobfree.com

*** ******** ***** **** 904-***-****

St. Augustine, FL Mobile 904-***-****

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OBJECTIVE: To obtain a challenging position that fully utilizes my Program

and Project Management skills while allowing for both personal and

professional growth.

SUMMARY:

. Extensive hands-on technical expertise providing ability to derive

effective solutions and leadership in the information technology field

. Experienced leader with a proven track record for effectively aligning

business and technology objectives by crafting unique solutions that

produce concise project and budgetary management

. Exceptional analytical and strategic vision allowing for the

development of cross-functional team building, team leadership, and

interpersonal relations skills and process development

. Proven ability to effectively navigate both technological and

logistical challenges of high profile time sensitive multi-million

dollar projects

EXPERIENCE

WASHINGTON MUTUAL BANK 2002 to 2009

Program Manager 2007 to 2009

Retail Store Program

. Manage a team of 8 technical project managers responsible for the

implementation of all technology components dealing with new openings,

remodels and closures of Washington Mutual Retail financial centers.

. Direct team performance to align with management goals through process

developments, definite requirements gathering, budget allocation, risk

analysis, issue resolution, and employee and vendor coordination.

. Deliver executive level communications to internal and external teams

on Program initiatives and associated risks.

. Surpassed management goals of 45% zero defect store openings for 2007

and in 2008, delivered 74% of new stores with zero defects at opening.

. Managed the successful integration of CCB Bank branches into the WaMu

branch network.

. Re-engineered technology procedures to maximize team efficiencies in

the implementation of branch openings, remodels, and closing processes

. Increased accountability in program delivery by increasing measurable

KPI's that align with strategic objectives for the future.

. Established Program SharePoint to centralize information accessed by

multiple teams thereby increasing information availability and

transparency for the Retail Store Program.

. Act as mentor for team development.

. Member of the Retail Store Design Committee responsible for technology

implementation

Sr. Project Manager 2002 to 2006

Regional Infrastructure Projects

. Responsible for onsite implementation of banking infrastructure

projects, including but not limited to all network, data, and system

deployment, decommission, and migrations for multiple locations.

. Generate executive level reporting to ensure progress and strategic

information is properly distributed to the appropriate audience.

. Manage all aspects of the project life-cycle

. Designed Chatsworth Campus Fiber Optic Network Backbone and directed

the implementation for 21 buildings, including permit negotiation for

multiple Los Angeles County underground utilities franchise.

. Consistently received an outstanding or exceptional rating by

management on all reviews.

. Lead Project Manager responsible for the consolidation of 46 Loan

Fulfillment Centers to 16 centers across the enterprise.

LUCENT TECHNOLOGIES 2000 to 2001

Network Systems Engineer - Project Manager

As a Project Manager for Lucent Technologies I was responsible for all

aspects of assigned voice and data communications projects.

Responsibilities included: management of projects, local and wide area

network development, client consulting, management of IT budgets, client

and vendor relations, creating software user manuals, issue resolution, and

project completion.

Responsible for all project aspects to replaced an existing ATM

backbone with a Switched Gigabit Ethernet/Fast Ethernet infrastructure

for approximately 1600 users in five campus buildings for a large

National Health Care Provider

. Developed project documentation, timelines, personnel resources,

project material tracking, budget management, vendor scheduling and

technical issue resolution.

. Worked with client team and multiple vendor teams to overcome

unforeseen technical issues.

. Managed vendors, client and non-client building tenant(s) in rite-of-

way and common access issues.

. Conversion of approximately 1600 workstations and servers from Token

Ring to Fast Ethernet.

. Responsibilities included interviewing client's personnel to define

needs analysis, developing project plans, creating employee and vendor

scheduling to lead projects to completion.

. Acted as both a project manager and project coordinator assisting

other project managers in communications and relations with the

Network Services Infrastructure Team in plan development and

implementation of project(s).

. Managed project plan and technical development of Cisco based Virtual

Private Network (VPN)

. Developed technical details, interviewed and worked with senior

management to develop budgets, deployment timelines, user guidelines,

security, disaster recovery, training and documentation.

. Managed development of network and security standards for the VPN

infrastructure

INSIGHT TECHNOLOGIES 1997 to 2000

Owner - Technical Project Manager / Consultant

Provided clients with project management and consultative services, which

included development of local, and wide area networks, contract

negotiation, vendor management and the maintenance of data and voice

networks for domestic and multi-national corporations. Responsible for

management of projects including local and wide area networks with

different operating systems, protocols and transmission methods for large

finance, manufacturing, distribution, and sales applications. Additional

responsibilities included management of IT budgets, user-groups,

application assessment and evaluation of software through conversion,

staff training, and final implementation.

Key accounts:

Coogi Australia

. Managed engineering team responsible for the developed US and

Australian LAN/WAN network design, wrote cabling requirements, and

vendor RFP's for all Coogi facilities worldwide for both data and

voice

. Responsible for development of company computer policies and

procedures, file structures, software requirements, and

implementation schedules

. Managed engineering and installation of a Cisco VOIP network for 11

facilities in Australia.

. Managed the engineering team responsible for the upgrade of existing

network from Novell 3.11 and Unix v.3 to Windows NT 4.0 Server

. Implemented international TCP/IP based Frame Relay and ISDN WAN, as

well as dial up remote access services, and VLAN services

. Analyzed usage and negotiated contracts in local, long distance,

cellular, and data traffic with new carriers resulting in over

$15,000 in annual savings.

Samuel's Jewelers

. Managed project team designing the voice and data network utilizing

both new and existing cabling resulting in savings of $30,000

. Managed implementation team for installation of a LAN/WAN consisting

of Windows NT 4.0 Server, Dec Net, IBM AS/400 an integrated voice

response system, several hundred workstations and a NEC telephone

system.

. Managed multiple hardware, software, and telecommunications vendors

to accomplish a multi-city three-week lead-time move of 130

employees and a separate five-week lead-time move of over 200

employees.

American Express Tax and Business Services Division

. Data and voice cable plant architect for TBS offices across the

United States

. Analyzed long distance plans resulting in over $75,000 annual

savings.

. Created Y2K analysis of all Tax and Business Services offices

nationwide.

. Managed multiple RFP's for systems and cable structures for selected

offices nationwide, reporting to American Express TBS Corporate

management.

INTERLINK COMMUNICATIONS 1992 to 1997

President - Part Owner

. Provided network and telecom services, network integration services,

data and voice cabling, fiber optic cabling, for small local

business, nationwide Fortune 500 clients, and US Government DOD

installations.

. Manage sales and finance departments consisting of 15 fulltime

employees and up to 60 project temps.

. Responsible for sales of technology solutions, computer hardware and

software, network integration, data and voice cabling.

. Built and maintained client relations with over 300 customers

TECHNICAL WORKSHOPS

Windows 3.X, Windows 95 / 98, Windows NT Server, Windows NT

Workstation, Novell 3.11/312, Network Peripherals Inc. LAN Access RAS

Products, APC UPS Products, Free space Laser, 3M Fiber Optic Training

Lucent Project Management 1, Lucent Quality, Lucent CCNA training,

MANAGEMENT TRAINING

Washington Mutual Corporate Training Resiliency Risk Awareness Training,

Exploring Change for Team Leaders, Situational Leadership, The Road to

Quality Decisions, Information Security Awareness Course,

Systemation -Project Management for Information Systems,

Mindleaders - Employee Motivation Series, Communications, Rewarding and

Correcting, Performance and Training, Building Trust, Leading with a Vision

AMA - Practical Guide to Time Management, The Characteristics of Effective

Teams, Administering Employee Discipline

Project Solutions Group - Persuasion & Influence Skills for the PM

AWARDS

Lucent Technologies: Network Engagement Methodology (Awarded "Top Gun" &

Award for Excellence),

Washington Mutual Bank: TSG Always on Team Award, Star Award

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