Sales Manager
Resume:
DanetteMcSween
Sales Manager
***************@*****.***
Job Objective
Responsible for the development and performance of all sales activities in
assigned market. Staffs and directs a sales team and provides leadership
toward the achievement of maximum profitability and growth in line with
company vision and values. Establishes plans and strategies to expand the
customer base in the marketing area and contributes to the development of
training and educational programs for clients and Account Executive.
Sales Manager Skills and Achievements
. 10 years of experience in sales management and 16 years as a sales
professional
. Experienced with P&L reports and the ability to use reports to
generate revenue and cut expenses
. Experienced in sales operations, accounts payable, accounts receivable
and budget planning
. Worked for top corporations, T-Mobile, AT&T, and Cox Communication
. Ability to gain account loyalty, with proven long-time partnerships.
Ability to unify diverse groups of people behind a common goal
. Proven leadership and the ability to set examples for Account
Executives in areas of personal character, commitment, organizational,
selling skills, goal planning, and work habits
. Conducts regular coaching, counseling and ride along with Account
Executives to build motivation, selling skills, customer support, and
meeting or exceeding business plans and company goals
. Insures that all Account Executives meet or exceeds all activity
standards for territory canvassing, prospecting calls, appointments,
presentations, proposals, customer follow-up and closing of business.
. Conducts one on ones monthly with service, rental and office staff to
build stronger communications between departments and stay on top of
customer care issues and support
. Rewarded with corporate yearly Spotlight Leadership Award for growing
sales over above corporate goals and putting business plans in place
with each Account Executives
. Received maximum incentives, bonuses, president club, advancements,
and additional responsibilities by consistently meeting and achieving
sales targets while growing the customer base in increasingly
competitive markets
. Numerous Account Executives under my supervision went to Presidents
Club and were promoted into management
. The ability to set targets for myself and meet or exceed the target
. On-going sales training to sharpen sales skills and customer service
. High level of entrepreneur skills and the ability to work under
limited direction
Bearcom Corporation- Los Angeles, California
General Manger (October 2007 to December 2008)
Responsible for profit and loss center for sales, rental, office staff and
service departments for the Los Angeles Branch.
V Developed a business plan and sales strategy for the Los Angeles market
to ensures attainment of company sales goals and profitability
V Responsible for the performance and development of the Account
Executives. Recruits, tests and hires Account Executive based on company
criteria
V Oversight of service department and a team of service employees
V Managed rental fleet and a team of rental employees
V Responsible for office staff and customer care team
V Implement incentives schemes to motivate members of the sales team to
reach or exceed sales targets
V Assists in the development of business plans/action plans for effective
search of sales leads and prospects as well as attaining company monthly
and yearly goals
V Control expenses to meet budget guidelines
V Provide timely, accurate, competitive pricing on all completed prospect
applications submitted for pricing and approval, while striving to
maintain maximum profit margin
V Maintain accurate records of all pricing, sales, activity reports
submitted by Account Executives
V Assist Account Executives in preparation of proposal and presentations
V Provide timely feedback to senior management regarding performance
V Conducts one-one weekly reviews with all Account Executives to build
more effective communications, to understand training and development
needs, and to provide insight for the improvement of Account Executive's
sales and activity performance
V Adheres to all company polices, procedures and business ethics codes and
ensures that they are communicated and implemented within the Los Angeles
Branch
Achievements
- Ten percent growth from October 2007 to October 2008
Cox Target Media (Valpak) - Los Angeles, California
District Sales Manager (February 2005 to July 2007)
Acquired by CTM to rebuild understaffed/under-performing sales team in the
high-potential Los Angeles market. Through
recruiting, coaching and motivational opportunities, as well as implemented
sales strategies, the refreshed team experienced 26
percent growth from Q1 2005 to Q1 2006, achieving over 100 percent of quota
for the first time in several years.
V Responsible for managing a sales territory in a growing business to
business environment (Ventura County/Los
Angeles/Sacramento)
V Recruitment, training and development of team of 20 senior account
executives
V Responsible for branch office administrations staff
V Day-to-day interface with print-production, graphic artists, copywriters
and photographers to facilitate product (Valpak
coupons)
V Responsible to division General Manager for numerous reports, budgetary
targets and sales quotas
V Responsible for leadership, profitability, growth, and direction of all
sales activity in assigned market while in line with
company vision and values
Awards and Achievements
- 2006 Spot Light Award
- District Manager top client revenue award
- Several awards for sales team of the month
- Team average 125% to goal each month
Global Communications Network MCI - Los Angeles, California
District Sales Manager (October 2003 to November 2004)
V Responsible for managing a sales territory in a growing business to
business environment
V Recruitment, training and development of team of 15 Senior Account
Executives
V Empowered team with knowledge of communications equipment, network
architecture, frame relay, internet applications,
ATM and voice/data applications, (VOIP)
V Personally managed accounts resulting in over 1 million dollars in new
revenue for the company
Awards and Achievements
- District Manager of the month
T-MOBILE - Los Angeles, California
Store Manager (April 2002 to April 2003)
Bringing 12 years of proven sales and management experience in the
telecommunications industry, my goal was the continual
expansion of the newly launched California market. Reporting directly to
the North Los Angeles Regional Manager, I was
accountable for generating profitable new revenue by developing and
executing strategic sales/ marketing plans. Responsibilities
included;
V Exclusive management of store operations
V Oversight of a team of ten retail sales representatives
V Interviewing, hiring and 1:1 training of all retail sales representatives
V Comprehensive development and implementation of formal training programs,
and the subsequent maintenance and reshaping
of the program by management/monitoring as the company grows
V Management of $100K product inventory
V Heavy interaction with company product vendors, shipping, accounting,
credit and customer care departments
V Coordination of monthly reports and project deadlines for the Regional
Manager
V Responsible for the achievement of quota and development of sales
territory (San Fernando Valley)
V Perform research of industry competition to refine selling techniques,
product offering and pricing strategies
V Additional responsibilities for the sales team included development of
monthly promotions, coordination of bids and
proposals, scheduling, organizing team building activities and motivating
store employees with monthly sales contest and
promotion
Awards and Achievements
- Retail Team average 155% to goal each month
- Ranked between 1st and 3rd monthly in the North Los Angeles region
- Staff continually ranked in regional top ten
Retail Store Manager of the month several times
JDI Technology Inc.
Sales Manager (December 1998- March 2002)
Applied nine years of proven success in inside and outside sales to a sales
division in the printer and software solutions industry,
looking to expand their business, increase their effectiveness and
streamline their process. Accountable for generating profitable
new revenue by developing and executing strategic sales and marketing plan
for a $7 million division. Responsibilities include:
V Managed a team of account executives both inside and outside sales
V Interview, hiring and one on one training of account executives
V Oversight of printer and software supplies department
V Responsible for the profitability, growth and direction of the printer
supplies division
V Heavy interaction with company product vendors, shipping department,
inventory of division products, accounting and
customer care departments
V Responsible for field training
V Additional responsibilities for the printer supplies and software
department included development of monthly promotions as
well as coordination of bids and proposals, account planning, market
development and analysis
Achievements
- Monthly average team quota 150%
- Sales Manager impact awards
AT&T WIRELESS COMMUNICATIONS - (Los Angeles County and Ventura County,
California)
Senior Account Executive (April 1994 to March 1998)
Promoted from Account Executive, April 1994, responsible for sales of
cellular and data wireless applications to prospects ranging
from major accounts to small businesses. The primary focus having been to
identify market needs, targeting business opportunities
within each segment of the companies, while looking to creating new
wireless system applications though account development and
planning. These applications consisted of Wireless Office Systems, Data
Transmission, Analog and Digital Cellular phones, as well
as Virtual Office systems.
Account Executive (April 1993 to April 1994)
Responsible for the achievement of quota, and development of sales
territory (Ventura and the San Fernando Valley). Proven
success in management and cultivation of territories. Assisted in sales
for the AT&T retail store and successfully generated revenue for retail
division.
February 1994 - promoted to Senior Account Executive. Five-year quota
average of 150 percent.
Awards & Recognition
- Consistent President's Club honoree
- Sales Person of the Month
- Diplomat for the Chamber of Commerce
Professional Training/Certification
V The Coach Approach Program (Advanced coaching techniques for regional
managers) - Mark David Corporation
2010
V High Probability Sales (Advanced sales training for sales
managers/consultants) - Mark David Corporation - 2010
V Getting into Your Customers Head - four week program - 2010
V Leadership Skills (Store management program) - T-Mobile
V 21 Laws of Leadership / Three-month program- Zig Ziglar/John C. Maxwell
V Professional Sales Skills - Doug Hart/Tom Hopkins/Zig Ziglar
V Voice, Data, Digital, GSM technology, Pocketnet, E-business applications
training/Wireless office solutions -
AT&T and T-Mobile Corporation
V E-business/online marketing training (web-based solutions) JDI
Technology, Inc
V IT networking training, VOIP - Global Communications Network - MCI
V Motorola and Icom professional certification in wireless and land mobile
radio training
V ACT Database/Sales Logic Database/MS: Outlook/PowerPoint/Excel/Word,
internet savvy
Addition Employment Credentials Upon Request
Contact this candidate