CHRISTINE NORGREN

**** ****** **** #***, ********, MN 56560

tel: 701-***-**** email: abm4lb@r.postjobfree.com

EXPERIENCE

Assistant Manager of Product Development, Aveda Corporation,

Blaine, MN 2007-2008

Managed the new product development process and acted as a liaison between

Marketing and Research and Development for the Styling and Men's product

domains.

. Initiated the development process to create new product ideas.

. Developed and maintained competitive product grids on hair care

and skin care for US and International markets.

. Initiated clinical, internal and external salon and consumer

product testing and studies including questionnaire development.

Administrative Assistant, Aveda Corporation, Blaine, MN 2006-

2007

Supported the Aveda Men's and Styling domain marketing teams and

coordinated all travel.

Managed purchase and cost center orders and developed monthly

sales analysis.

. Created written materials in order to assist the Aveda Sales team

in the presentation of new products and advertising for salons.

. Researched competitive markets and created graphic charts and

analysis based on findings.

Customer Service Representative, Aveda Corporation, Blaine, MN

2006

Communicated effectively with salons and consumers to analyze and

solve challenges in order to exceed customer needs.

. Exceeded monthly sales goals.

Experience Center Advisor/Event Coordinator, Aveda Experience

Center, Edina, MN 2005-2006

Supported Store Manager in coaching and motivating staff to

achieve goals and ensure sales goals were met and customer

expectations were exceeded.

. Created employee new hire programs.

. Created and implemented special event programs and produced

flyers for advertising.

EDUCATION

University of North Dakota, Grand Forks, ND

BA in Communications and International Studies, Cum laude, 2003

Universidad de Complutense, Madrid, Spain

Spanish General Studies, Summer 2000

SKILLS

Communication - verbal and written

Interpersonal

Customer Service

Computer

. MS Office

. Adobe (Photoshop, InDesign)

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