Richard Elliott
PO Box ******
Lawrence KS *****
abm4kl@r.postjobfree.com
Profile
A project owner/architect with 38 years of experience in leading consulting
engagements for enterprise-level clients, providing expert level
architecture, consulting, program management, project management and
development services for users of leading Microsoft based systems.
Have breadth and depth of MSCRM, SharePoint and Project Server experience
from a design and architecture perspective and experience implementing such
a design. Strong consensus building skills with both technical and
business personnel. Good communication skills, good interpersonal/business
skills, ability to work independently, ability to multi-task.
skills summary
Hardware Intel-based PCs and Servers
Languages & Development Tools Java Script [in InfoPath and MSCRM],
Crystal Report Writer, SQL Report
Writer, Transact SQL
Operating Systems & System Utilities MS Windows NT/2000/XP, Windows Server
2003, Small Business Server
Database Management Systems SQL Server, 20+ years of Data
Architecture, with strong
understanding of Master Data, Metadata
and data distribution
Commercial Software MS Project, MS Project Server, MS
Office, MS CRM, SharePoint Portal
Server, MOSS 2007, Windows SharePoint
Services, SharePoint Designer,
InfoPath, SharePoint 2010, Project
Server 2010, Scribe Integrate/Migrate,
BizTalk, Dynamics GP [Great Plains],
Dynamics SL [Solomon], Dynamics AX
[Axapta], DocAve, C360 CRM Dashboard,
Learning Server [SharePoint based
learning management system],
VersionOne, Performance Point Server,
25+ years of ERP and MRP expertise
Methodologies & Standards CRM, EPM
Certifications & Awards Microsoft Partner - in MSCRM, MSEPM,
Dynamics GP and SharePoint.
Subject Matter Expertise & Other Strategic Planning and Organizational
Skills Restructuring, Data Warehousing,
Collaboration and Facilitation, Sales
& Marketing Management, Financial
Accounting and Management, Project
Management, Risk Management,
Integration, Process/Workflow
Engineering/Re-engineering, Billing
Systems, Financial Systems, Sales
Systems, Portal Systems, Testing,
Vendor Management, Agile Methodology,
37 years of Management Experience at
all levels, SDLC - LifeCycle, Ability
to Travel Globally as Needed, Have
worked within a Team Environment
Experience
Completed 19 full life-cycle implementations of MSCRM
Completed 14 full life-cycle implementations of MSEPM, 7 with Project
Server 2007
Completed 23 full life-cycle implementations of SharePoint, 11 with MOSS
2007
Completed 7 full life-cycle data warehousing projects
Completed 7 full life-cycle data integration projects
Completed 2 full life-cycle implementations of Performance Point Server
2007
Completed Dynamics GP and SL implementations alongside many of these other
implementations
Completed data architecture, integration and business intelligence projects
related to these implementations
Communicated status of these engagements to client senior management using
SharePoint, MS Project and PowerPoint
Developed formal project management and systems development methodologies
for the Integrated Sales & Service systems development organization
Industry experience in many disciplines including; Life Sciences, Financial
Services, Government, Communication and Media, Manufacturing and High
Tech
Senior Consultant Analysts
International April 2009 - current
Project Server/SharePoint Architect
Principal architect/strategist on assignment to United States Marine Corps
architecting, designing, prototyping and building the Marine Corps
Worldwide [MCW] SharePoint farm. Interviews with all division level
leaders, developed roadmap, prototyped and delivered phase 1 deliverables
for their SharePoint farm. Established security profiles, led Active
Directory rework and conducted training sessions. Designed remaining phases
of implementation and built roadmap.
Senior Program Manager Cognizant July
2008 - April 2009
Content Management and Portals Practice
Senior architect/evangelist on assignment to JP Morgan Chase, CA, Amazon,
Microsoft, National Semi-Conductor and others architecting, designing,
prototyping and building SharePoint solutions while coordinating offshore
developers working in conjunction with on-site resources.
Strategic Business Principal/ Data Solutions
May 2001 - July 2008
Senior Program Manager
Principal architect/strategist of a Microsoft Partner organization on
assignment to 50+ enterprise customers, directing an engagement team that
has successfully implemented 50+ implementations of MSCRM, MSEPM,
SharePoint and Dynamics GP.
Program Manager ePartners August
1994 - April 2001
On assignment to 200+ mid-market customers of a leading Microsoft Partner
organization, directed a staff of 8 and project teams of 50+ team members.
As a Project Manager for a world leader in mid-market accounting solutions,
consulted in financial systems/ERP management, process improvement, and
integration.
Managed implementation teams
Directed the assessment, installation, customization and testing of Solomon
Software accounting solutions.
Developed major project deliverables, including: project specification,
project plan, data conversion plan, training plan, application testing
schedule and contingency plan
Assisted in developing formal project management and systems development
methodologies for the Integrated Sales & Service systems development
organization
Delivered to clients, expert level consulting, project management and
development services for users of Microsoft Solomon, Microsoft Great
Plains, SalesLogix and other leading systems.
CEO/Strategic Business Principal Miracle
Computing/Microtech January 1980 - August 1994
Principal architect of a consulting organization, providing accelerated
delivery of expert level consulting, project management, development and
hardware services to clients such as IBM, US Army, Foxboro Corporation,
Hallmark Cards, Koch Industries, and others.
Directed a personal staff of 25 consultants and varied administrative
personnel
Conceived contractor and vendor relationships
Effected Statement of Work and Request for Proposals for consultant team
support
Evaluated proposals
Negotiated contracts
Managed vendors
Developed formal project management and systems development methodologies
for the Integrated Sales & Service systems development organization
Directed technical experts in resolving numerous technical challenges faced
by the team
Delivered to clients, expert level consulting, project management,
development and hardware services
Recent Projects
. Program Manager for implementation of MSCRM, MSEPM, Dynamics GP and
SharePoint projects. Provide expert level consulting, project management
and development services for users of these leading Microsoft systems.
Some sample projects include:
. Project with a medical products provider to implement Dynamics
GP across acquired companies for a rapidly expanding business.
Architected integration solution, developed due diligence roadmap,
developed individual implementation roadmaps per acquisition,
member of due diligence team, developed integration methods,
training, and managed the project. Worked with the top level
executives in the business in developing strategy as well as
execution for acquisitions. Supported software included Dynamics
GP, Changer, Re-Formatter, and SharePoint. Examined a CRM
strategy, that included Service/Delivery tracking/logistics, for
the future.
. Project with a new product development company to implement
Project Server. Worked with top level executives in developing
strategy for enterprise project reporting. Supporting software
includes Project Server 2003, Project Professional 2003 and
SharePoint.
. Project with a global pharmaceutical company to implement an
enterprise-wide intranet portal using SharePoint Portal Server.
The site has location specific and multi-lingual content. Also
rolled out collaboration portals across their business units, using
SharePoint. Architected system and developed implementation
roadmap. The project entailed all aspects of planning and
implementation including architecting the solution, portal design,
portal management, user interface design, content publishing,
security and training, both area content publishers and
collaborative portal administrators. Working across the
organization, touching all business units and all levels within the
enterprise; developing both the technology and the use management
for the system. Supported software includes Windows Server 2003,
Windows SharePoint Services, SharePoint Portal Server 2003, DocAve
Backup/Restore Solution, TrashBin, Learning Server (SharePoint-
based training system) and EasyForm (SharePoint web-part for
automated web forms).
. Project with a global pharmaceutical company to implement a drug
development portal for both clin ops and site ops across the
organization using MOSS, SharePoint 2007 and InfoPath. Housed
validated systems as application portal and also reporting metrics.
Supported software included Windows Server 2003, MOSS, SharePoint
2007, InfoPath 2007 and complete Office 2007 components. Developed
the implementation roadmap and architecture strategy for project,
identified and trained content developers, and reported project
status to steering committee. Also managed team of developers
during implementation process.
. Project with a leading financial services organization to
implement an upgraded MSCRM system for their sales and marketing
organizations, using MSCRM 3.0, c360, SharePoint and VersionOne.
Architected solution, identified and trained business users,
developed implementation roadmap and reported project status to
steering committee. Also managed team of developers. Utilized
agile methodology in managing project team of developers.
Coordinated and delivered business user training, training
material, and data flow diagrams, in addition to the preparation of
customizations and integrations for MSCRM. Supported software
included Windows Server 2003, MSCRM 3.0, c360, SQL Reporting
Services2005, SQL Server 2005, SharePoint and VersionOne.
. Project with a global pharmaceutical company to implement a
clinical management system for their clin ops group across the
organization using MSCRM,, SharePoint 2007 and Scribe. Architected
solution, developed implementation roadmap and reported project
status to steering committee. Also coordinated and delivered
business user training, training material, data flow diagrams,
process diagrams, and validation documentation. Supported software
included Windows Server 2003, MSCRM 3.0, Scribe, SharePoint 2007,
and complete Office 2007 components. Also managed team of
developers.
More details upon request
Education
BS Business Administration University of Kansas
Additional TRaining
Microsoft's Partner Organization Training
Solution Selling.
Recently attended Microsoft SharePoint 2010 Conference and related training
for SharePoint 2010 and Project Server 2010.
A great variety of management and technical courses
SharePoint and Project Server Engagements
April 2009 - current
Performed a Project Server/SharePoint health check, assessment and best
practice recommendations for United States Marine Corps leading to design
and build of Marine Corps Worldwide [MCW] SharePoint farm. Began by
performing installation of SharePoint on the dual network environment.
Then worked with director, developing a strategic implementation plan/way
forward. Prototyped some initial applications and demonstrated them to
division heads. Afterward, held briefings and vision casting interviews
with division heads, developing a comprehensive list of Project Server and
SharePoint applications. Delivered final design, findings and
recommendations to the management steering committee. Then presented
application list to the TSO-USMC Change Control Board and began
coordinating production ramp-up. Recommended and began formation of a
SharePoint Center of Excellence to build and implement applications.
Continuing to develop planned SharePoint applications and provide internal
training. WSS 2.0 and Project Server 2003 were installed, conducted
upgrade to WSS 3.0 and Project Server 2007 ... included migration of user
accounts and extensive customizations. Also have coordinated a migration
of Project Server and SharePoint from the DFAS network to the MCW network
... involving changing domains, etc. Made recommendations for migration
tools and varied COTS products: assisted with procurement, installation and
configuration. I am the ongoing Project Server and SharePoint SME for the
Marine Corps having designed the architecture and planned way forward for
upgrade to SharePoint 2010 and Project Server 2010.
February 2009 - March 2009
Met with Microsoft Learning leaders and jointly developed a detailed design
for a social learning portal pilot. The learning portal was based on MOSS
2007, the podcasting kit solution beta and SharePoint Learning Kit 1.3.1.
Delivered final design, findings, and recommendations and then assisted
Microsoft Learning in moving forward through the RFP process for actual
development of the pilot.
January 2009 - February 2009
Performed a SharePoint/MOSS health check assessment and best practice
recommendations for National Semiconductor. Facilitated requirements
planning meetings with end users and executives and collaborated with other
teams on a regular basis. Delivered findings and then assisted their
global infrastructure team in producing a plan for implementing the
recommendations.
October 2008 - January 2009
Performed a SharePoint/MOSS assessment for Computer Associates. Provided
best practice recommendations for moving forward in their enterprise MOSS
environment. Led a team to implement several custom SharePoint
applications for Computer Associates, including a Marketing Calendar
application, connecting to their Oracle backend. Facilitated requirements
planning meetings with end users and executives and collaborated with other
teams on a regular basis. Produced a deliverable containing 100+ best
practice recommendations and then assisted in implementing those
recommendations.
July 2008 - September 2008
Led a migration team providing Lotus Notes to SharePoint migration for
JPMC. Involved in architecting solution, as well as choosing various tools
for use in the project. Migrated 15,000 Lotus Notes applications to
SharePoint. Facilitated requirements planning meetings with end users and
executives and collaborated with other teams on a regular basis.
April 2008 - July 2008
Project with Allison Transmission, implementing Project Server 2007 in
their product engineering group. Upgraded from an existing Project Server
2003 environment, migrating existing users and customizations, while also
crafting new customizations and greatly enlarging the user base.
Architected the solution, produced specialized views, reports and
configured system. Also built an executive dashboard serving several
different groups within Allison. Worked extensively with project managers
in coordinating and delivering business user training & material. Also
customized artifact templates in SharePoint for specific types of projects.
Facilitated requirements planning meetings with end users and executives
and collaborated with other teams on a regular basis. Migration of Lotus
Notes applications to SharePoint performed as part of implementation of
MOSS.
March 2008 - April 2008
Provided strategic direction to the Nuclear Regulatory Commission around
Project Server and related MOSS/SharePoint solutions, focusing on: vision
casting, requirements gathering, solution strategy, governance, design,
installation, configuration, testing, implementation, and systems and
process documentation. Also facilitated requirements planning meetings
with end users and executives and collaborated with other teams on a
regular basis. Assisted with upgrade from Project Server 2003 to Project
Server 2007, along with upgrade from SPS2003 to MOSS 2007.
November 2007 - March 2008
Provided strategic direction to the Department of State around MOSS and
related SharePoint solutions, focusing on: vision casting, requirements
gathering, solution strategy, governance, design, migration planning and
implementation, and systems and process documentation. Also facilitated
requirements planning meetings with end users and executives and
collaborated with other teams on a regular basis.
September 2007 - November 2007
Project with Unified Government [local government] to implement MSEPM for
their IT management PMO using Project Server 2007. Architected solution,
developed implementation roadmap and reported project status to CIO and
steering committee. Worked extensively with project managers in
coordinating and delivering business user training, & training material.
Also performed data architect role in 311 project, SME for Enterprise MOSS
rollout, and SME for Performance Point Server 2007 rollout. Upgraded an
existing implementation of Project Server 2003 to 2007, along with SPS2003
upgrade to MOSS 2007.
April 2007 - July 2007
Project with Takeda Pharmaceutical to implement MSEPM for their PMO Office
using Project Server 2007. Architected solution, developed implementation
roadmap and reported project status to steering committee. Also coordinated
and delivered business user training, & training material. Also
facilitated their enterprise MOSS/SharePoint implementation, directing
infrastructure team on installation and implementation requirements.
January 2007 - April 2007
Project with Takeda Pharmaceutical to implement a drug development portal
for both clin ops and site ops across the organization using MOSS,
SharePoint 2007 and InfoPath. Housed validated systems as application
portal and also reporting metrics. Supported software included Windows
Server 2003, MOSS, SharePoint 2007, InfoPath 2007 and complete Office 2007
components. Developed the implementation roadmap and architecture strategy
for project, identified and trained content developers, and reported
project status to steering committee. Also managed team of developers
during implementation process.
November 2006 - January 2007
Project with a new product development company to implement Project Server
using Project Server 2007. Worked with top level executives in developing
strategy for enterprise project reporting. Supporting software includes
Project Server 2007, Project Professional 2007 and SharePoint 2007.
August 2006 - November 2006
Project with Aptuit, a global pharmaceutical company, to implement an
enterprise-wide intranet portal using SharePoint Portal Server. The site
has location specific and multi-lingual content. Also rolled out
collaboration portals across their business units, using SharePoint.
Architected system and developed implementation roadmap. The project
entailed all aspects of planning and implementation including architecting
the solution, portal design, portal management, user interface design,
content publishing, security and training, both area content publishers and
collaborative portal administrators. Working across the organization,
touching all business units and all levels within the enterprise;
developing both the technology and the use management for the system.
Supported software includes Windows Server 2003, Windows SharePoint
Services, SharePoint Portal Server 2003, DocAve Backup/Restore Solution,
TrashBin, Learning Server (SharePoint-based training system) and EasyForm
(SharePoint web-part for automated web forms).
Prior Implementations
. VIRACOR - Designed, developed and implemented a Microsoft CRM
application for a bioscience company [Viracor] using Microsoft CRM, Great
Plains, a custom medical billing system and the BizTalk CRM/Great Plains
integration. Application required extensive customization to CRM screen
objects and to the BizTalk integration itself. Custom scripts were
developed to successfully import data from the client's old ACT system.
SharePoint was used to store client contracts and hospital lab reports.
Custom URLs were placed in the Account object to link directly to the
documents. Used SharePoint Portal Server 2003. Also implemented Project
Server 2003 to manage internal projects.
. PROENERGY - Designed, developed and implemented a Microsoft CRM
application for an energy consulting & management company
[ProEnergy][builds and maintains power plants] using Microsoft CRM, Great
Plains and the BizTalk CRM/Great Plains integration. Application required
building an interface to their service dispatch system, as well as
extensive object customization to CRM screen objects and to the BizTalk
integration itself. SharePoint was used to store applicant resumes in a
central, searchable repository, with direct links from Contact objects to
applicant/contractor resumes. Used SharePoint Portal Server 2003. Also
implemented Project Server 2003 to manage workforce of consultants and
construction team for complex energy plant construction projects.
. ASI - Designed, developed and implemented a Microsoft CRM application
for a business software consulting company [ASI] using Microsoft CRM,
Solomon and Windows SharePoint Services. Extensive customization was done
in CRM, along with development of a business information tracking
application, linking problem reports, sales & service documents and job
costing information between CRM, Solomon and Sharepoint systems. Made CRM
the focal point of information access across the enterprise, providing
display of not only CRM data, but job costing and related service
information. Used Project Server 2003 and the Solomon interface to track
job cost information.
. MAMTC - Designed, developed and implemented a hybrid Microsoft CRM
application for a federally funded manufacturing systems consulting company
[MAMTC] using Microsoft CRM, Alert Project Management, Great Plains,
EventPro Planner and Windows SharePoint Services. Moderate customization
was done in CRM, along with integration of all systems using Scribe
Integrate. Development of this solution passed federal scrutiny ...
opening the way for government funding of these solutions throughout the
nation. Also implemented Project Server 2003 to manage projects at the
enterprise level. Used dashboard to communicate status to board of
directors.
. MAMTC CO - Designed, developed and implemented a hybrid MSCRM
application for another federally funded manufacturing systems consulting
company [MAMTC-CO] using MSCRM, Alert Project Management, Great Plains,
EventPro Planner and WSS. Also used Project Server 2003 to manage projects
across the enterprise. Used dashboard to communicate status to board of
directors.
. CLEVELAND CHIROPRACTIC COLLEGE - Architected and implemented an
enterprise SharePoint Portal Server 2003 system.
. QUINTILLES - Architected and implemented a MOSS 2007 SharePoint
Portal proof of concept for serving as an enterprise dashboard for a global
pharmaceutical company [Quintilles].
. Se2 - Designed an agile methodology system around using VersionOne
and Windows SharePoint Services 2003. 2 team members, .5 million budget.
. STREICHER MOBILE FUELING - Architected and managed a SharePoint
Portal Server 2003 portal implementation for a mobile fueling company
[Streicher Mobile Fueling]. 3 team members, .75 million budget.
. SOFTEK - Designed, developed and implemented a Microsoft CRM
application for a software manufacturer [Softek] using Microsoft CRM,
Solomon and Scribe Insight/Integrate. Extensive customization was done on
CRM objects and to the integration. Also installed Project Server 2003,
and the interface between their Solomon accounting system and Project
Server 2003 to manage projects and track project costs.
. BIRCH TELECOM - Architected and implemented a Microsoft Solomon
accounting implementation. Also installed Project Server 2003, and the
interface between their Solomon accounting system and Project Server 2003
to manage projects and track project costs.