Customer Service Assistant

SONYA M. PORTER

E-Mail:/abm4k6@r.postjobfree.com

**** ******** ****:330-***-****

Akron, OH 44320

OBJECT IVE

I am seeking a position offering stimulating challenges and continuing personal

development opportunit ies. The preferred position will be in an environment where

superior performance is recognized and valued.

EDUCT ION

John R. Buchtel H igh School-Graduate, with course completed at Central Hower in Dental

Assistant Vocational Program

The University of Akron-Basics courses completed- Dean’s List

Brown Mackie College- Dean’s list

PROFESSIONAL STRENGT HS

Customer Service Policies and Procedures Organization Skills

Detail Oriented Mul ti-task Employee Motivation

Interpersonal skills Communication Skills Team building

Problem Solving Leadership Sales

PROFESSIONAL EXPER IENCE

Walgreens Pharmacy January 2008-present

Pharmacy Technician

• Third party insurance

• Contacting physicians offices

• Refilling request

• Customer service

• Data entry

• Inventory

• Pharmacy technician t raining

Kozmic Korner October 2007-February

2008

Van driver/Teacher assistant

• Drive children to and from school

• Assistant to infants and preschool teachers

Helen Arnold Akron Public School August 2007-October 2007

Activity Supervisor

• Supervision of children

• Ordering of activity equipment

• Planning of daily activities for recess

Visiting Nurse Service and Affiliates August 2003-February

2007

Patient Care Assistant

• Patient registration

• Transport of medical supplies and labs

• Filing medical records

• Patient scheduling

• Assisting nursing staff

• Data entry

Xtreme Health June 2005-November 2005

Sale Representative

• Customer service

• Inventory

• Cashier

• Handling phone calls

James and Susan Brennan Family Dentistry May 2002-August 2003

Dental Assistant

• Chair side assistant

• Process x-rays

• Sterilization of inst ruments

Arsmiles Family Dentistry

Dental Assistant

• Chair side assistant

• Schedule and confi rming appointments

• Taking and processing x-rays

• Insurance verification and payment

• Chart filing

• Answering phone

PROFESSIONAL SKILLS

Data entry, Autoclave, Model t r immer, Cash register, Computer, National certified

p harmacy technician

Reference upon request

Contact this candidate