Manager Customer Service
Resume:
*** ******* *** ****** ** *****
Phone 719-***-**** . E-mail ****************@*******.***
Santiago M. Martinez
Objective
To obtain a career that will allow me to
demonstrate my great customer service skills and my
experience. A career that will allow me to improve
the knowledge I have obtained as a manager.
Education
[ 1997-2001 ] Central High school
Pueblo CO
High school Diploma
[ 2002-Present ] Pueblo Community College
Pueblo CO
Work experience
[ 05/08-Present ]
Rent a Center
Manager
I am the manager of Rent A Center Financial
Services. I am responsible for all loans through
Rent A Center. I have to maintain all monthly
quotas for delinquency and payments. I have to
meet quotas for sales and new clients. I am
responsible for making the schedule for myself and
staff. Everyday tasks include: money management,
staff issues, paperwork, following all mandated
laws and regulations, reminder calls and above all
else, Customer Service.
[ 03/07-05/08 ]
HS Testing
Hydro Tester
Hydro test oil wells with hydrostatic pressure and
operator class B vehicle.
[ 03/06-03/07 ]
Verizon Wireless
Sales Representative
As a sales rep. I had to meet certain quotas weekly
and monthly, as well as provide outstanding
customer service.
[ 06/03-11/04 ]
Aarons Sales and Lease
Account Manager
Managed a crew of employees. I was responsible for
accounts being paid and staying current as well as
projected sales quotas.
[ 11/02-06/03 ]
Rent a Center
Account Manager
Started with the company as a driver and delivery
guy and worked with the title account manager. As
account manager I manage customers and their past
due accounts and tried to keep customers current.
References
Frank Peneda Sales Manager
Curtis Martindale Credit Manager
Greg Balk Store Manager
Manual Santos Manager at Aarons
Mike Barnett Supervisor at Key
Contact this candidate