Manager Customer Service
Resume:
CHUCK H. SOTILE **** Bear Pointe Circle
Powell, oh 43065
abm49o@r.postjobfree.com
OBJECTIVE
Skills
A position that allows me to utilize my experience as a Senior
Programmer/Analyst while continuing to learn new skills and CL/LE
technologies. COBOL
RPG/III/IV/IL
INTRODUCTION E/Free
An experienced, proactive and focused IT professional with extensive
expertise gained in varying environments, facilitating a broad overview System21/JBA
of systems and applications within widely differing industries and ERP
sectors. Analytical and perceptive, a lateral thinker who rapidly Marcam Prism
identifies essentials and generates effective solutions based on user MRP
requirements and specifications. Skilled in time management and MKS/Implement
prioritisation, using problem-solving ability to streamline work flow er
and achieve time-sensitive deadlines. A good communicator, articulate, Aldon
confident and outgoing, who integrates rapidly into new situations and Turnover
establishes stable interpersonal relationships at all levels. Good Pathfinder
with both operations and 'hands on' skills. MS Office
Professional
EDUCATION MS Visual
Studio
Computer and Information Sciences, A.S. Enterprise
1987 6.0
Nicholls State University, Thibodaux, La Robot/Reports
EXPERIENCE Robot/Schedul
er
Senior Programmer Analyst October 2009 - Mimix H/A
December 2009
Nationwide Insurance/KForce Staffing, Inc., Cleveland, Ohio
DB/2
Maintenance of the Viper Policy Administration application using MS SQL Server
RPGIV/ILE in a property and casualty insurance environment.
Re-wrote third party commission process to utilize ILE/Free procedures MySQL
and techniques. Oracle
Wrote application to gather and distribute premium adjustment
transactions for the previous accounting period.
Skills: RPG IV/ILE, CLLE, FTP, IFS, DDL,DDS O/S 400
Red Hat Linux
Senior Programmer Analyst October 2007 -
March 2009 Sun Solaris
Rocky Brands, Inc., Nelsonville, Ohio Windows XP
Professional
Designed, developed, maintained and implemented various applications Windows 2000
using RPG/III/IV/ILE in a manufacturing and distribution environment Server
utilizing JBA System 21.
Developed modifications to existing applications for enhancement of
customer compliance protocols.
Member of PkMS warehouse management support team.
Developed EDI solution to generate customer ASN's.
Skills: RPG III/ILE, IFS, FTP, CL, DDS
Chuck H. Sotile
Page 2
Senior Programmer Analyst November 2005 - March 2007
T. Marzetti/Affiliated Resource Group, Dublin, Ohio
Create interfaces between JDE G/L - A/P and asset management system,
Upgrade Prism ERP software from V4.30 to V7.0/7.2.
Work with team of developers to enhance and maintain the Prism ERP
software.
Work with users from multiple divisions to gather requirements
necessary to implement software enhancements/modifications.
Skills: RPG III/ILE, IFS, FTP, CL, DDS
Senior Systems Analyst, Process Improvement Team November 2004
- August 2005
National City Mortgage/Top Echelon Contracting, Miamisburg, Ohio
Provide estimates for software application creation/modification.
Work with a team of developers to support loan origination and second
mortgage applications utilizing full life-cycle development.
Responsible for initial development of Process Improvement applications
for maintaining the loan database.
Work with MQ Series and XB/400 to create XML documents for transmission
to third party vendors.
Skills: RPG ILE, CL, DDS, MQ Series, XML
Senior Programmer Analyst June 2002 -
November 2004
Cardinal Health, Dublin, Ohio
Work with team of RPG developers to support pharmaceutical distribution
package utilizing full life-cycle development of applications for users
at all levels of the corporation.
Responsible for application support in a 24/7 distribution environment.
Work with team of RPG developers and warehouse operations managers to
support and train users at new distribution facilities.
Skills: RPG III/ILE, CL, DDS
Senior Systems Administrator January
2001 - April 2002
SubmitOrder.com, Dublin, Ohio
Administration, configuration, and support six (6) IBM AS/400 servers.
Diagnose, and communicate system hardware errors to IBM and coordinate
system availability and facility access for IBM Engineers.
AS/400 hardware replacement and maintenance.
Skills: CL, RPG ILE
Chuck H. Sotile
Page 3
Senior Programmer Analyst February 2000 -
January 2001
SubmitOrder.com, Dublin, Ohio
Worked with a team of RPG developers in a 24/7 eCommerce distribution
environment supporting on-line order processing, accounting, warehouse
management, data warehousing, call center order processing, and
executive reporting.
Designed, developed, implemented, and maintained PkMS Warehouse
Management System.
Worked with team of Unix/Oracle developers and project managers on data
conversion projects as the AS/400-DB/2 expert.
Created Informatica data transformations to move data to be converted
from AS/400 to Oracle databases running on Sun Solaris servers.
Skills: RPG III/ILE, CL, DDS
Programmer Analyst, Specialty Manufacturing
June 1998 - February 2000
Ashland Chemical, Dublin, Ohio
Application support in a 24/7 manufacturing environment.
Develop and implement application modifications utilizing COBOL/400 in
support of Marcam's Prism ERP system.
Skills: COBOL, CL, DDS
Consultant Specialist
June 1995 - June 1998
Map Systems (MAPSYS) Inc., Columbus, Ohio
Develop and implement business applications in a vehicle leasing
environment based on specifications provided by client for use at all
levels of the business.
Design, develop, implement, and support application modifications in a
manufacturing environment for an adhesives manufacture.
Worked with the warehouse operations manager to develop and implement
executive summary reports of retail product movement.
Worked with a team of RPG developers to support distribution,
accounting, reporting and end-user functions of in-house developed
business management applications.
Skills: RPG II/III, CL, DDS
Systems Operator/Applications Developer
April 1990 - June 1995
Laboratory Information Systems
The Children's Hospital, Columbus, Ohio
End user application and hardware support in a medical laboratory
environment.
Statistical application programming and results reporting for pediatric
cystic fibrosis and virological studies.
Skills: dBase III, Clipper, BLinker
REFERENCES
Mary Lorenz
Director, Business Applications & Process Management
Rocky Brands, Inc.
39 East Canal Street
Nelsonville, Ohio 45764
740-***-**** Ext. 2679
Tim Fox
Manager, Finance & Customer Service Applications
Rocky Brands, Inc.
39 East Canal Street
Nelsonville, Ohio 45764
740-***-**** Ext. 2520
Tim Wise
Manager, Systems Integration
Rocky Brands, Inc.
39 East Canal Street
Nelsonville, Ohio 45764
740-***-**** Ext. 2303
Contact this candidate