Eric Cole

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**** ****** ******* ***** ****, Richlands, NC 28574, Home 910-***-****,

Cellular 252-***-****, abm49a@r.postjobfree.com

SUMMARY

A highly motivated results focused worker, with over four years of

administrative and management training through the United States Marine

Corps. I possess strong leadership, communication, customer service, and

successful team building capabilities.

EXPERIENCE

United States Marine Corps . Camp Lejeune, North Carolina 2005 to

Present

Postal Operations Supervisor

More than 4 years of experience in postal operations and general military

logistics. I was promoted to this position based on my dedication, pride,

and exceptional work ethic. My duties included the supervision of over

thirty employees and maintaining the efficient operation of a military post

office.

. Excellent communication and interpersonal skills with public and

coworkers.

. Ordered and maintained supplies and records for all upper management.

. Working knowledge in Microsoft Office (excel, word, outlook, and

power point.)

. Demonstrates sound judgment, decisiveness, and the ability to make

independent decisions.

. Sent and maintained both computerized and hard copy files for daily,

monthly, and yearly reports.

. Dispatched and maintained postal government vehicles.

. Safeguard and maintain classified material.

Adelphia Cable Communications . Coudersport, Pennsylvania 2003 to 2005

Technical Support Representative

I assisted customers via phone with internet, cable, and billing inquiries.

My support ranged from basic connections, email, troubleshooting, and

customer complaints. I was highly recognized monthly for retaining

customers and solving technical problems in a timely manner.

. Assisted users to identify and solve software/hardware problems.

. Analyzed problems and anticipated customers' needs.

. Resolved internet connection, email, and billing inquiries.

EDUCATION

United States Army Soldier Support Institute . Fort Jackson, South Carolina

Graduate of Postal Operations Course 2006

Galeton Area High School . Galeton, Pennsylvania 2002

H.S. Diploma

ACHIEVEMENTS

. Recognized for providing over $1,000,000 in finance support to over

25,000 customers in support of Operation Iraqi Freedom. Showed

tremendous motivation and dedication to duties.

. Recognized for exemplary Personal and professional conduct.

. Displayed exceptional tactical and technical proficiency and

dedication to duty. Selected over peers because of hard work ethic,

integrity, and loyalty.

. Exceeded the course standards of the Postal Operations Course and

acquired placement on the Commandant's List.

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