**** ***** *******

Kalamazoo, Michigan

*****

269-***-****

brigmomwork@yahoo.c

om

Brigitte Lyle

Objective Use my experience to help aide in the growth of a

company to achieve the highest level of

professionalism and standards allowed.

Experience September 2007-January 2010 AdvisaCare

Kalamaozo,MI

Branch Manager

Responsible for the overall success and

profitability of the Kalamazoo Branch. Maintained

number one status nationwide.

Recruit, interview, hire clinical staff supervise

office staff.

Markets services to current and potential clients,

including cold calls and maintaining success with

current accounts.

Trains, develops, coaches and counsels //train,

coach and counsel office staff as well as field

staff employees.

Recruits and interviews applicants for all field

staff positions including, but not limited to,

Registered Nurses, Licensed Practical Nurses,

Certified Nursing Assistants, and other

professional healthcare staff.

Maintains excellent contact and open communication

with staff and clients.

Interprets and applies appropriate regulations and

policies manuals.

Ensures all guidelines and procedures are followed.

Provides open communication, leadership and

coaching to ensure successful staff members.

Development and revision of procedures/forms for

local branch as necessary.

May 15, 2006- Present Alacrity Staffing/

AdvisaCare Kalamazoo,MI

Catastrophic Coordinator/Allied Recruiter

In charge of all high acuity cases. Work with

Director of nursing ensuring homecare cases run

smoothly and effectively.

Coordinate with Doctors and patients ensuring all

treatments are provided according to orders and

insurance claims are filed appropriately.

Insure accurate Billing for Senior Services and

Medicaid waiver program.

Make certain state regulations for homecare are

followed.

August 10 2005- Present Alacrity Staffing

Solutions Kalamazoo,MI

Staffing Manager/General Manager

Recruit and interview applicants for all field

staff.

Maintain communication with all staff and clients.

Guarantee procedures and protocols are followed.

Market services to potential clients, including

cold calls and servicing all accounts.

Recruit, interview, hire and supervise office

staff.

Provide open communication, leadership and coaching

to ensure success of staff.

Train, develop and coach staff.

Participate in development and revision of

procedures/forms as necessary.

Responsible for the overall success and

profitability of the office.

Perform all other duties assigned.

August 17 2004- Present AlacrityStaffingSolutions

Kalamazoo, MI

Staffing Coordinator/Recruiter

Increased hours by 400 + in three month time span.

In charge of eighty plus employees ranging from

medical staff to assistants.

Helped create homecare brochure that is now placed

through out the nation.

Created multiple homecare charting that all

Alacrity offices are currently using in their own

offices.

Trained managers for other companies.

Go to person for homecare questions or computer

issues for all Alacrity offices.

Increased weekly profit margins by 3-7% in less

than a six month time span.

In charge of payroll for all employees.

Start new cases, act as liaison between staff and

patients.

Maintained 140K weekly office gross making

Kalamazoo office number two in the nation.

Yearly performance reviews for staff including

raises, improvement contracts, and incentives.

Contract negotiations between facilities and

office.

1997-2004 andrewBeth Salon and Spa Kalamazoo, MI

Salon Coordinator

Such duties included: training staff, inventory

control, product recommendation, marketing, helping

to train in computer software, determining retail

base as well as other managerial and front desk

duties. Customer relations include scheduling,

conflict control, daily functions of running salon

and maintaining quality relationships with

clientele.

1997-2004 andrewBeth Salon and Spa Kalamazoo, MI

Hair Designer/ Senior Stylist

Hair designer servicing high end clientele. Daily

functions included cross selling, customer service,

scheduling, and building relationships that

established trust and professionalism. Helped to

build and establish a salon that went from two

employees to fourteen employees in less than four

years. Quarterly events in education pertaining

to, keeping up with, and advancement in the field

of cosmetology.

Education 2003-present University of Phoenix Kalamazoo, MI

Criminal Justice.

G.P.A 3.63.

1991 American College of

Beauty Culture Kalamazoo, MI

Cosmetology license

G.P.A 3.75

Skills Handle all aspects of scheduling including

confirmation calls, booking; rearranging said

scheduling as well as scheduling conflicts.

Customer relations.

Greeting, establishing and maintaining high quality

relations with clientele.

Working well under high pressure situations.

Cross selling.

Book keeping, accounting, daily drawer entries as

well as day to day payroll and billing operations.

Conflict control.

Able to multi task and work in a fast paced

environment.

Handling multiple phone lines.

Training.

Computer knowledge with Word, Publisher, Excel,

Office and Citrix.

Liaison between facilities/home cases and medical

staff.

Volunteer Gift of Life Organization

2005-present

Help educate people on the importance of Organ and

tissue donation.

West Michigan Cancer Center "Fall Colors"

1997-2003

Fall charity event to help aid patients living with

cancer reduce medical costs, or allow them to do

something that they have never done before.

Kalamazoo Aquatic Club

2000-2004

Serve on the board of the aquatic club. These

duties include: fund-raising opportunities,

planning of events electing other board officials.

Serve as a sounding board and a middle man for the

coaches as well as the swimmers. Assist in any

events or problems that may arise on a daily basis.

WestWood Little League/Koha hockey

2001-present

Help Coaches with scheduling practices, gathering

information from parents, ordering trophies and

collecting donations for the team. Team stat's as

well as tracking games.

Reference: Available upon request

Contact this candidate