Customer Service Human Resources

Toby R. Soboleski

objective

To handle Human Resources, risk management and

insurance issues for a large company.

Experience

Jan 2008-Present Citizens/Hanover Insurance

Company

Worked-at-Home

Senior Field Worker's Compensation Adjuster

Handled various levels of lost-time claims.

Settled Litigated cases with and without MSA

Set-Asides.

Met with clients and directed claim reviews.

Assisted Regional Salespeople in meeting with

potential clients and helped to market the worker's

compensaton program.

Did on-site field investigation of severe losses.

Feb 2006- Dec 2007 Michigan Evaluation

Group/Hooper Evaluations Southfield, MI

Account Executive

Reviewed independent medical evaluation report for

quality control and legality of content.

Sales and marketing of various services to

nationwide insurance companies and third party

administrators.

Handled customer service/ client service issues.

Sept 2001- Feb 2006 Crawford & Company

Southfield, MI

Worker's Compensation Claims Specialist

Handled investigation, compensability, and

litigation of files.

Dedicated Adjuster for A&P, City of Ann Arbor, and

other clients.

Specialized in Subrogation and Litigation.

Knowledge of Comp Laws in MI, WI, and IN.

Education

1996-2000 Northern Michigan University Marquette,

MI

B.S. Economics, Minor in Sociology

Member in NMU Economic Alumni Society

Completed several Risk Management courses and

In-house Programs

Interests

Golf, Detroit Tigers Baseball, Cooking, Sports

. e-mail abm477@r.postjobfree.com

18427 Lennane . Redford twp, MI 48240 . Phone 734-***-****

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