Sales Manager

Jennifer R. Whaley

**** **** ***** **** ( Hilliard Ohio 43026

Home: 614-***-**** ( Cell: 614-***-**** ( ******@*****.***

Professional Profile

Dedicated, quality-focused manager offering strong qualifications in

service delivery, program management, and staff training and mentoring

within a nonprofit environment. Expertise in partnering with community

agencies to raise program awareness and drive organizational initiatives.

Proven ability to creatively identify methods for improving staff

productivity and developing training programs to meet organizational needs.

Action-oriented professional with exceptional communication / interpersonal

skills. Collaborate with internal and external partners to ensure key

operational processes are in place to drive program success. Excel at

organizing and setting up cross-agency relationships, implementing process

improvements, troubleshooting staff issues, and taking adverse situations

and making them positive.

Program Design / Execution Strategic Business Organizational Development

Planning

Operations Management Productivity Improvements Performance Management

Strategic Partnerships Management Coaching

Community Outreach Business Development Project Management

Staffing & Retention

Professional Experience

Muscular Dystrophy Association - Columbus, Ohio 2009 to Present

Regional Coordinator

Responsible for overseeing the management of 5 district offices. Including

building a program for future growth, taking a lead role in staff

development, creating and maintaining a budget. Impacting the results of

special events and fund-raising programs. Planning out goals and

prospecting corporate sponsorship. Providing guidance, coaching and

leadership to Executive Directors and staff.

Key Results:

. Planned and implemented State wide sponsor educational seminars to

include goal setting, execution and leadership opportunities.

. Achieved a track record of success by implementing best practices for

fund-raising events and spearheaded Regional Disability Awareness

Program.

Market Day Corporation - Columbus, Ohio 2007 to 2009

Sales Manager

Charged with providing fundraising, marketing, and operational leadership

to 15 account representatives for a food cooperative fundraiser. Oversee

230 accounts across 20 counties, coordinating all aspects of Market Day's

co-op business, including distribution channels; fundraising mechanics; and

relationship building between sales representatives, departments,

chairpersons, volunteers, and customers.

Key Results:

. Generated $1.4 million in revenue, to help fund the flagship monthly

grocery program, in addition to single-event fundraising programs to help

organizations achieve fundraising success.

. Achieved 106% of business development targets by monitoring and executing

the sales growth plan and utilizing marketing programs and tools to

cultivate new relationships and increase sales volume.

. Directed all aspects of the monthly sale program including truck arrival

and delivery, equipment setup, product unload, product placement,

inventory, sampling of products, and safety.

(Continued)

Jennifer R. Whaley - Page 2

Home: 614-***-**** ( Cell: 614-***-**** ( ******@*****.***

Professional Experience (continued)

State Farm Insurance - Grandview, Ohio 2002 to 2007

Office Manager

Supervised day-to-day office activities for one of State Farm's largest

branches in the Central Ohio area. Handled human resources, community

relations, business development, and administrative operations, managing a

staff of five to ensure the office was running at optimum efficiency.

Maintained accountability for individual sales performance while providing

product and service support to other agents in the office.

Key Results:

. Achieved double-digit, year-over-year sales growth to qualify for the

Million Dollar Roundtable Club; exceeded targets for multiple product

lines, including life and health and property and casualty insurance.

. Designed and implemented processes to improve productivity and efficiency

across the office, acting as the resident IT expert to create tracking

systems that report sales, commission structures, and budgets.

Fifth Third Bank - Columbus, Ohio 2000 to 2002

Client Support Specialist (2001-2002)

Coordinated new sales activities and developed proposals for prospective

insurance clients. Created an analytical sales tracking system to manage

current clients and develop client prospect lists. Established and

maintained relationships with insurance companies to learn about their

products and how they could benefit the bank's current clients.

Trust Associate (2000-2001)

Developed prospects from community not-for-profit area organizations with

assets of more than $500,000. Worked closely with trust officers and

portfolio managers to manage foundation and endowment relationships.

Developed and cultivated external centers of influence, throughout the

business community, to ensure a smooth transition as clients moved among

service models.

Key Results:

. Coordinated three statewide training efforts for a new software rollout;

traveled onsite to teach more than 150 associates, joining the team after

an acquisition how to properly use the software program.

National Multiple Sclerosis Society - Columbus, Ohio 1999 to 2000

Program Manager

Raised funds and awareness and provided a diverse range of local programs

for people with MS. Oversaw all aspects of planning and implementing the

chapter's operational plan, managing volunteers, maintaining the community

resource database, providing professional education, organizing seminars,

writing grants, and coordinating direct services. Acted as Coordinator for

the 2000 United Way Community Care Day.

Key Results:

. Managed 2,000 client cases within a 29-county region; expanded the scope

of the program by developing a link system to encourage other agencies to

offer their resources and expertise.

. Raised $350K to fund program for MS walk; handled the program from

conceptualization to execution, coordinating 8 people to procure

sponsorships, secure a location, and manage event-day volunteers.

American Heart Association - Columbus, Ohio 1997 to 1999

School-Site Program Manager

Managed a corporate-level $1.5 million fundraising campaign that partnered

with schools to raise money through different student-oriented programs.

Supported the program's goals through branch offices across a 3-state

region, working closely with branch officers to track campaign progress.

Oversaw mass mailings, training guides, educational programs, and quality

control to ensure the campaign achieved its fundraising goals.

Education & Licensure

Southeastern Business College - Lancaster, Ohio

Business Administration Degree (1998)

State of Ohio Licensed Life, Accident, Health, Property, Casualty, and

Variable Annuities Agent

Technology Summary

Advanced proficiency in Microsoft Word, Excel, Access, PowerPoint, Outlook,

and Publisher

Contact this candidate