Toledo, OH *****
Cell-419-***-****
Barbara E. Riehle abm3qz@r.postjobfree.com
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Professional Summary
Extensive sales, marketing and customer relations experience in domestic
markets. Experience with distributor training, product sales meetings and
niche markets.
Work Experience
Ultimate Solutions, Englewood, NJ 7/6/09-11/16/09
Sales Manager
. Manage domestic sales territory on a national level in
janitorial/sanitation industry worth approximately $1,000,000.
. Oversee the sales efforts of 27 broker representatives from 10
agencies
. Prospect and develop house accounts and new customers in established
territories
. Assist with new product development
. Coordinate, attend and manage trade shows domestically
. Educate and train reps and customers on new products, new markets and
sales strategies.
Tuway American Group, Troy, MI 1/22/07-2/27/09
Tuway American is a manufacturer of wet and dust mops as well as microfiber
cleaning products
Sales Manager
. Manage domestic sales territory, East of the Mississippi, in
janitorial/sanitation industry worth approximately $3,000,000.
. Oversee the sales efforts of 15 broker representatives from 7 agencies
. Prospect and develop customer bases in areas where there are no
representatives
. Coordinate, attend and manage trade shows domestically
. Assist in the creation of literature and sales pieces for product
promotion
. Educate and train reps and customers on new products, new markets and
sales strategies.
Fresh Products, Inc., Toledo, OH 1995-1/19/07
Fresh Products is a manufacturer of industrial/institutional chemicals
Sales Manager
. Manage and develop assigned domestic sales territory in
janitorial/sanitation industry worth over $3,500,000.
. Manage house accounts in an excess of $2,600,000.
. Oversee the sales efforts of 16 broker representatives from 5 agencies
servicing 12 states.
Barbara E Riehle Page 2
Resume
. Coordinate, attend and manage trade shows domestically
. Educate and train reps and customers on new products, new markets and
sales strategies.
. Develop sales programs for industry buying groups, national
distributors and regional partners.
. Played an integral part in the development and field testing of the
Bio-Snake Block, a solid bacterial block for digesting grease and food
in food prep grease traps.
AP Parts Company, Toledo, OH 1978-1995
AP Parts is an international manufacturer of automotive exhaust systems
. Tool & Equipment Representative: Sold automotive tools and equipment
to distributors (brake lathes, pipe benders etc.). Took the line from
$65,000 to $900,000 in 4 years. Negotiated with manufacturers for
preferred pricing, promotions and cash discounts.
. Warranty Administrator: Supervised all facets of Limited Lifetime
Warranty Program from initial enrollment of jobber/dealer through the
receipt and verification of consumer warranty registration forms as
well as the entry, verification, sorting and mailing of these forms.
Managed between 3-7 employees. Handled all written and oral inquiries
concerning our warranty programs.
. Production Representative: Scheduled, tracked and billed customers
that purchased large orders of product shipped to them directly from
manufacturing facility. Played integral role in developing a special
order entry and merchandise order entry system by assisting the MIS
department with design and testing.
. Customer Service Representative:. Worked closely with sales reps for
the good of the customer. Took and tracked stock orders, and
expedited credit/debit billing errors.
Education/Training Seminars
A.A., Marketing, University of Toledo, Toledo, Ohio
A.A., Retail/Sales Management, University of Toledo, Toledo, Ohio
Attend numerous educational training sessions concerning the
industrial/institutional janitorial market including seminars on bacteria
and pretreatment of wastewater.
Hobbies/Interests
Travel, camping, fishing and cooking