Royce Miles

*** **** ***** ****** ( Racine, WI 53406 ( abm3mu@r.postjobfree.com (

262-***-****

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March 10, 2010

To Whom It May Concern:

With a strong business background I believe that my greatest strengths

match those most necessary to achieve all that you are seeking for your

Chief Operating Officer position. Upon review of my qualifications, I

believe that you will recognize that I will provide the leadership,

direction, and focus you are seeking.

My experience includes:

. Operations Management - The focal of my career is Operations. I have

been responsible for the production operations at the Milwaukee

Journal Sentinel since 2002. In subsequent years, my role in

operations expanded from only the production operations to the entire

company's operations. My talents lay in creating efficient,

organized, and well structured operations. During my tenure as leader

of the operations, the Milwaukee Journal Sentinel has become

continually more efficient, by changing processes, creating strategic

partnerships, and outsourcing certain aspects of the operation. The

level of output is currently the highest it has ever been in relation

to the workforce responsible for production.

. Facilities Management - For most of my professional career I have been

responsible for the management of the facilities. I was recruited by

the Milwaukee Journal Sentinel in 1998 to be a lead team member for

the construction of their new $121 million production facility. The

project was not only completed on time, but came in under budgeted

expense by $4 million. In addition I have oversight responsibilities

for all of the Wisconsin facilities for Journal Communications (parent

company to the Milwaukee Journal Sentinel) since 2005, which includes

over 30 properties.

. Budget development and execution - I strongly believe that a financial

plan should be challenging, yet achievable, and believe that

department / division managers should assist in the development of

their financial plans so that they have a sense of ownership and thus

can be held accountable for the results. By working with managers to

set goals that are a stretch, and not easily attained, they are

encouraged to think outside of their normal modus operandi. They seek

more creative solutions to perceived problems. They turn issues into

opportunities and obtain growth they previously had not believed

possible.

. Quality - Beginning with my employment at the Washington Post, quality

has always been a major focus of mine. At the Milwaukee Journal

Sentinel, I was personally part of an industry transformation -

leading the only newspaper in the United States to become an ISO 9001

member. All of my top managers have been trained in Six Sigma. Our

goal is to deliver defect free products. We often rank at, or near

the top, of the USA Today Print Quality Facilities. My drive for

creating the highest quality available will benefit your company as

you strive for continued growth - providing the quality that will

attract more customers and better serve existing customers.

. Supervision - Years of being a manager and a leader have finely tuned

my ability to lead and inspire others. I have continually mentored

junior executives and directors, helping them become better managers

and leaders. I lead through example, setting my goals high, and

working hard to achieve them. I also believe in training and

education and have always encouraged my staff to better themselves by

taking classes, attending seminars, receiving certifications and

degrees. Several of my former employees have moved on to higher

leadership roles of their own, an accomplishment that I am proud of.

I have overseen the following divisions:

o Information Technology

o Human Resources

o Production Operations

o Production Sales

o Customer Service

o Distribution

o Procurement

I am confident that my innovation, passion, and resourcefulness will enable

me to manage the operations of the company to fit the needs both for today

and the future. My keen business insight and in-depth knowledge of

improving operations while leading tactical long-term growth activities

will enable me to positively impact the business.

I am a firm believer in continued improvement in myself and in others and

have earned an Executive MBA through the University of Wisconsin at

Madison. I possess excellent strategic and business skills and welcome an

opportunity to discuss your objectives and how we can accomplish them

together.

Sincerely,

Royce A. Miles

Royce A. Miles

210 Blue Heron Circle, Racine, WI 53406

abm3mu@r.postjobfree.com

Residence: 262-***-**** ( Cell 262-***-****

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Executive Vice President

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Senior Executive with charisma and a passion for excellence with proven

successes in a dynamic environment. Achievements include proven growth in

Operations/Distribution/Printing/Production and extensive success in

strategic initiatives outside of the traditional objectives. Possess

extensive qualifications in process improvements, relationship building,

critical business strategies and understanding of market factors and

adaptability in a performance driven market. Motivated leader creating

team environments with high goals attained by the teams made up of more

than 1600 employees and managers. Proven and documented areas of

expertise:

. Operations Management

. Online Operations Management

. Strategic/Vision Planning

. Subsidiary Transitions

. Budget Planning/Business Acumen

. Leadership & Team Development

. ISO and Quality Standards

. Commercial and Customer Support

. Process Improvements

. Capital Investments

. Supply Chain Management

. Operations Re-engineering

. Bottom Line Improvement

. Change Management

HIGHLIGHTS AND ACHIEVEMENTS

> ISO 9000 Certification - Lead the first and only Newspaper Company in

North America to ISO 9000 Certification.

> VPP - OSHA's Voluntary Protection Program - Introduced VPP at our

printing facilities to reduce injuries from 21 injuries per man-hour to

single digit numbers. First Newspaper to go through process.

> Construction and integration (Project Leader) of 120 million dollar

Production Facility - planning and implementation of new strategic

initiatives designed to increase commercial print capabilities, increase

revenues and streamline processes and procedures. Exceeded the three

year goal on ROI. Converted all prepress from manual to electronic

integration.

> 20 under 40 - Presstime Magazine and Newspapers Association of America -

recognized as one of the top 20 young executives in the nation. (December

2000)

> Optimization of entire Production/Press/Distribution Operation - a total

review of all processes and procedures with a goal of saving 30 percent

overall. This goal has been realized with the optimization of employees,

equipment, technology and their integration into the day to day

operations.

Royce A. Miles Page 2

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PROFESSIONAL EXPERIENCE

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Milwaukee Journal Sentinel, Inc. - Milwaukee, WI

1998 - Present

Executive Vice President

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Recruited from the Washington Post in 1998 and have since established a

career from a hands-on, take charge approach as:

3 Executive Vice President in 2009

4 Senior Vice President Operations in 2006

5 Vice President of Production in 2004

6 Vice President of Manufacturing Operations in 2003

7 Vice President of Printing Operations in 2002

8 Press/Project Manager in 1998

I am a senior executive with verifiable year after year success achieving

revenue, profit and business turnaround goals in a rapidly changing

environment. I lead the successful completion of the end-to-end process

culminating in the planning, construction and operation of a $120 million

production initiative which has resulted in exceeding the revenue

expectation of the three year business plan. I have extensive experience

understanding critical business drivers and am a leader and motivator at

all levels of the organization. My business divisions' financial

responsibilities exceed $100 million. I accept challenges, never settle

for the status quo, and move the "norm" to the next level through:

. Development of an effective blend of best practice and teamwork based

culture, establishing and executing the organizational goals and

strategies to support and enhance the company vision

. Tour worldwide suppliers and equipment vendors to ensure top quality

products and services

. Analysis of raw data to improve performance and enhance collaboration

throughout all properties

. Provide technical guidance and contract negotiations associated with

equipment acquisitions and the evaluations of equipment technologies

and systems

. Communicate verbally and in writing Capital Investment briefings and

presentations to board members, internal clients, and outside vendors

. Excellent consulting and project management skills with the ability to

design a change management approach which effectively facilitates

successful adaptation to changing technology, processes and procedures

. Strategic Planning for all distribution, print facilities, and

production operations, including driving possible acquisition

strategies that will focus on consistent growth

. Hiring, training, and development of executives, managers, and

employees, union and non-union

. Responsible for Journal Communications Security initiatives around the

country

. Oversight of Human Resources, Information Technology, Online

Operations throughout the United States (for all of Journal

Communications), Distribution and Warehousing, Environmental Health

and Safety, Transportation/Logistics, Building Maintenance and

Services, Machinist, Electricians, Outside Contractors, Security,

Prepress, Engineering, Commercial Printing Sales, Production Data

Center, Capital Expenditures, Quality, ISO, Labor Negotiations,

Production, Purchasing, Newsprint and Ink, Training for the Milwaukee,

WI and Waupaca, WI print facilities

Royce A. Miles Page 3

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The Washington Post - Washington, DC 1988

-1998 [pic]

Inspired by quality personnel with strong leadership skills, morals,

integrity and a desire to learn, I worked my way up from an entry level

position. I advanced through dedication, a passion to learn and excel, and

a hands on approach to every challenge. My growth and advancement:

11 Superintendent in 1998

12 Assistant Superintendent in 1996

13 Team Leader/Foreman in 1994

14 Assistant Crew Chief in 1992

15 Press Operator and member of Quality Control in the early 90's

I have a thorough understanding of processes and how to lead and develop

employees at all levels. My early accomplishments include:

. Member of Human Resources Committee, Pressroom Sub-committee, Pre-

press Sub-committee and Press Operations Committee for Integration of

a 400 million dollar production/printing facility

. Overall responsibility for daily operations including pressroom,

maintenance, roll storage, ink storage, distribution and building

services

. Responsible for keeping over 110 FTE's on a continuous road of

improvement

. Demonstrated excellent consulting and project management skills and

the ability to design a change management approach which effectively

facilitates successful adaptation to changing technology

. Responsibility for overall budget

. Reviewed manufacturing process, quality and controls to improve

productivity

. Evaluated performance of the team and its members to provide

constructive feedback

EDUCATION AND CREDENTIALS

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EXECUTIVE MBA

UNIVERSITY OF WISCONSIN, Madison, Wisconsin -Completed May 2006

BACHELOR OF SCIENCE

OPERATIONS MANAGEMENT

ROCHESTER INSTITUTE OF TECHNOLOGY, Rochester, NY

LEAN MANUFACTURING CERTIFICATE

OHIO STATE UNIVERSITY

CERTIFICATE IN LABOR RELATIONS

UNIVERSITY WISCONSIN-MILWAUKEE October 2000

Guest Speaker - Great Lakes Newspaper Conference - November 2000

Project Leader for Printing/Press Installation and Auxiliary Vendors

Article written for Presstime Magazine - Training - November 2001

Article written for American Ink Maker - Printer's Devils - April 2001

Guest Speaker "Cimon" Conference - "Human Side of Lean Manufacturing" 2003

Member of the NAA Technology Printing Committee 2004-2006

International Newspaper Color Quality Club award for outstanding press

quality - 1 0f 50 Worldwide

Presstimes Magazine 20 under 40 Award - December 2000

National Association of Minority Media Executives Award 1999

YMCA Black Achiever Award - Minority Leader in the printing industry

demonstrating leadership and giving back to communities through education

Contact this candidate