Arnold Matsuda, SPHR

*** ******* ***. *** ****, CA 95136

408-***-**** ( abm3l7@r.postjobfree.com

SUMMARY

An accomplished and respected Sr. Human Resources professional with

extensive experience in management of an administrative department,

overseeing key staff unit functions of: Human Resources, Corporate

Administration, Facilities, Finance, and Environmental Management Systems.

Highly effective in partnering with managers to influence employees towards

achievement of organizational goals. Skilled in assessing, resolving and

coaching C-Level staff on a broad range of corporate issues. Entrusted

confidant to President & CEO. Expertise includes:

. Employee/Labor Relations

. Risk Management

. Policy & Procedures Development

. Recruitment & Selection

. Performance Management

. ISO 9001/14001

. Corporate Operations

. Facilities Management

PROFESSIONAL EXPERIENCE

EPSON RESEARCH AND DEVELOPMENT, INC. (San Jose, CA) 1997 - 2009

Human Resources/Administration Manager

Delivered human resources and administrative services for line staff at

the company headquarters and two R&D offices. Responsibilities included

employee relations, training, recruitment, executive consulting and

coaching, project management, legal compliance, company policy and

procedures development, compensation and benefits administration.

. Other areas of significant HR experience & responsibility: benefits

analysis, compensation, relocation, immigration, I-9 compliance,

expatriate administration, worker's compensation, LOA, IIPP,

management of personnel records, company events, and improvement of

workplace morale.

. Investigated facts and represented company responses in all grievances

or harassment issues and resolved four critical incidents without

further escalation.

. Successfully conducted company annual performance review from 2006

through 2009 with zero errors. Negotiated merit increase and

discretionary bonus terms with President & CEO. Coordinated with

executive management, department heads and accounting to effectively

conduct performance reviews and initiate payroll changes and bonus

payments.

. Inspected the daily operations of the facility to ensure a safe,

secure, and comfortable working environment for employees. Strived

for the optimal functioning of company facilities and systems

including mechanical, HVAC, security, fire/life safety, etc. Chaired

the Emergency Evacuation Committee. Successfully completed three

facilities relocations involving upwards of 100 employees in 1997,

2000, and 2006.

. Effectively planned and directed all administrative and operational

activities for the President & CEO and Vice President. Conducted

strategic development and tactical implementation of human resource

policies, corporate directives, and projects for the company.

. Served as the interim General Manager of the Finance & Administration

Department, managing the key administrative functions of HR,

Accounting, and administration from November, 2008 to October, 2009.

Reported directly to the President & CEO and supervised three

department staff members.

. Oversaw and directed all general accounting, finance, insurance, and

tax operations. Worked with internal accountants to schedule and

prepare financial statements, forecasts, budgets, and consolidation

reporting to parent company. Coordinated with third parties to ensure

timely filing of corporate income taxes, APA transfer pricing

agreements, R&D tax credits, and annual financial audits. Functioned

as the plan administrator and key point of contact for the company's

401(k) plan. Successfully managed all responsibilities relative to the

company's 401(k) program.

Arnold matsuda Page Two

EPSON RESEARCH AND DEVELOPMENT, INC. (San Jose, CA)

Executive Coordinator

. Conducted investigative research requested by Executive Management and

prepared executive summaries or coordinated company events accordingly

. Was the company's key point of contact for the biennial inter-

company audits conducted by the parent company; Seiko Epson

Corporation. Partnered with executive and departmental management to

establish and implement corrective actions in response to audit

findings. Areas of successful procedural development have included:

Business Process Mapping, Accounting Policies, IT Security and

Software Policies, Hiring, Job Description, and expatriate

management.

. Management Representative of the company's ISO 14001 Environmental

Management System. Successfully achieved continuous certification of

the system since 2001.

. Functioned as the company's ISO 9000 Coordinator: Coordinated the

creation, implementation and certification of the Quality Management

Systems at two R&D offices in North America. Accomplished a first time

achievement within the Seiko Epson Group in which a non-manufacturing

facility received ISO 9000 Certification. Acted as the company's

Internal Auditor for the ISO 9000 Quality Management System. Co-

Recipient of Seiko Epson President's Award (Production Quality

Efficiency Award - Level III) for establishment and certification of

the ISO 9000 Quality Management System

. Provided administrative support to the President/CEO

EPSON RESEARCH AND DEVELOPMENT, INC. (San Jose, CA)

Executive Assistant

Provided administrative service and support to the President/CEO

. Was responsible for clerical and administrative tasks for the office

of the President/CEO.

. Provided routine, confidential and time sensitive correspondence

including letters, memoranda, and reports.

EDUCATION & CERTIFICATIONS

B.S., Business Administration

Concentration: International Business

San Jose State University, San Jose, CA

Senior Professional of Human Resources Certification (SPHR)

TECHNICAL & APPLICABLE SKILLS

Bilingual: English and Japanese

Over 12 years experience working for a Japanese company and effectively

merging the two cultures and business practices of the United States and

Japan within the organization

Meticulous in execution: Strong organizational skills and attention to

detail

PERSONAL ACTIVITIES

Kendo: 7th Degree Black Belt (Japanese Fencing)

Assistant Head Instructor at San Jose Kendo Dojo,

Former United States Men's National Champion of Kendo, 3-Time Member of

U.S. National Kendo Team

Community Service: Volunteers at Tachibana Japanese Language School each

weekend (1989 to Present)

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