Sales Manager
Resume:
Casey A. Cone
*** *. **** **. ****** Arrow, OK 74014
*****.****@*****.***
Objective
Seeking a position at your organization where I can contribute my skills in
marketing, sales, and client relations in hopes that it might be realized
in the bottom line. I wish to demonstrate my consistent and high job
performance in an environment that will welcome advancement.
Experience
Walgreen's Nov. 2006 - Present
Assistant Store Manager
. Oversee the daily operations of the store including: Customer
relations, cash levels, merchandising, human resources, loss prevention,
P&L
. Monitor KPIs for daily, weekly, and monthly totals
. Responsible for coordinating weekly promotions with store inventory
levels, coupons, and mail-in rebates
. Serve as the dedicated Shrink Manager at the store to control
operations based upon metrics and applying either best practices or
creative solutions to fix and prevent issues that lead to loss
. Inspire workers to reach monthly sales goals
. Responsible for receiving vendor's deliveries and adjusting
inventories accordingly using an integrated AS400 / Telxon system to
ensure correct inventory levels, pricing, and cost
. Coordinate items that were to be sent back as claims to ensure to
store does not absorb excess cost
. Ensure best practices in the pharmacy to maintain high levels of
store profitability
. Assist the Store Manager in meeting and exceeding the store's
district goals
. Use various merchandising techniques to ensure maximum appeal to
customers and store profitability
. Maintain and coordinate stockroom levels and organization of
inventory
. Merchandise products accordingly using a 5-point scale; ensuring
maximum exposure for highest profit margin items
. Compute end-cap and side-panel GP % to ensure best performance
allocated to high traffic areas
. Maintain computerized item location to monitor and illustrate
location performance
First Bank of Owasso, OK July 2004 - Nov. 2006
Business Specialist / Internet Coordinator
. Promoted and assisted clients with online banking services
. Reconciled discrepancies regarding Internet Banking, Bill Pay, and
Cash Management
. Operated and maintained a Merchant Service program for card terminals
and e-Commerce applications
. Consulted with clients about matching needs with proper equipment,
pricing structure, and training, as well as providing terminal
programming and installation
. Managed projects concerning implementation of new services and
enhancements to Internet Banking and Document Archiving Module
. Facilitated procurement of Merchant Services and Cash Management
programs
. Audited and configure rate plans and internal settlement accounts
. Maintained many Excel spreadsheets with recent account activity,
service charge cycles, modifications, and account additions or deletions
. Performed both warm and cold sales calls either by phone or to the
location of existing and potential clients
. Technically illustrated functions and benefits of various banking
products as part of both inside and outside sales
. Led bank-wide meetings concerning monthly and weekly implementations
. Created uncanned Ad Hoc reports using CRM software used to manage and
modify accounts
. Mined CRM software to generate additional sales lists
. Assisted in business development in Owasso and surrounding areas
. Worked closely with Senior Vice President/Client Relationship Manger
to implement marketing plans concerning Internet Banking, Bill Pay, Cash
Management, and e-Statements
. Aided both the Account and Client Service Operation Managers in the
execution of daily operations
. Participated and conduct weekly departmental meetings
. Prepared monthly performance reports for Senior Management and the IT
committee
. Advised and implement changes of IT functions as part of the IT
committee
Private Banker (CSR II)
. Actively sold and promoted First Bank of Owasso by matching existing
and potential clients with products and services
. Participate in a local marketing campaign to the educational system
. Provided consultation to clients to tailor products and services to
their individual needs
. Assisted existing and potential clients in the enrollment or
maintenance of deposit products and in-house services, while cross-
selling online services and enhancements
. Maintained current knowledge of interest rates and interaction and
correspondence with clients on all deposit account types and
transactions
. Maintained current knowledge of regulations that impact the variety
of online services and deposit accounts
Teller
. Provided accurate transaction service to clients while maintaining
the pre-determined cash limits
. Managed branch's main vault cash level along with cashier's checks
and traveler's checks
. Pursued client referrals for the purchase of financial products and
services
Education
Northeastern State University, 2006-2007, Broken Arrow, OK
Bachelor of Business Administration (BBA), Marketing (*Sales & Promotion)
Graduated Cum Laude 3.736 GPA, 3.598 Cumulative GPA
Repeat President's and Dean's Honor Roll Student
Membership in Delta Mu Delta Business Honors Society
Tulsa Community College, 2001-2004, Tulsa, OK
Associates Degree in Business Administration (AS)
Associates Degree in Liberal Arts (AA)
Membership in Phi Theta Kappa Honors Society
Prof. Membership
Member of the American Marketing Association
Familiar Software
MS Word, Excel, PowerPoint, & Outlook, IBM AS/400, ITI Real-time,
FundsXpress FXIM, COGNOS Impromptu, I-32 Document Design, and limited
experience with SPSS
References
References are available on request
Contact this candidate