Sunil Kumar Gandhi
*** ********* *****, ********, ** 77904
Cell: 210-***-****
e-mail: abm3ac@r.postjobfree.com
CAREER SUMMARY
Experience of several years in the restaurant industry, which have been at
multi-unit management. Strong leadership skills as well as an enthusiastic
team spirit. Incisive analytical skills, as well as excellent problem
recognition and resolution skills. Excellent communication and
organizational skills. Highly motivated and flexible, possessing the
ability to take initiative, to succeed while under pressure and meet
deadlines.
EMPLOYMENT HISTORY
St.Juste Management Corp. DBA BURGER KING
Bench District Manager San Antonio,TX
06/07- to 07/09
Maximize sales and profits by Customer Service, Supervise and train
management teams, Implement quality improvements, Audit and Review
Management teams for Sales Building Plans, People Development and
Operational Issues, Implement annually a strategic plan for area
restaurants, Administrative duties to include; performance reviews, cash
audits, labor audits and sales audits.
Cluck-U Chicken, Bella Pizza & Gelatos
Multi-Unit Operating partner. Victoria, TX
06/06-05/07
Excellence in day-to-day operations; trains, coaches, supports managers;
plans and sets goals; focuses on in-store problem solving/process
improvement; sets standards; recognizes and motivates Restaurant Managers,
Assistant Managers and Restaurant Teams.
Blockbuster Inc.
District Manager Blockbuster/Game Rush 08/2004 - 07/06
South San Antonio, Del Rio and Eagle Pass, Texas
Analyze financial data to oversee Store Manager's performance to exploit
all revenue opportunities, control costs, and maximize operating margin,
recruiting, hiring, developing, disciplining team members per company
standards. Ensure Store Managers & staffing their store to company
guidelines. Evaluate employees by providing developmental opportunities.
Store visits to ensure quality of operations, consistency, and compliance
with company policies, procedures, and standards. Performed strategies to
deliver superior service satisfaction.
Diversified Restaurant Group
Director of Operations/Area Director 7/97- 06/04
Bennigan's Grill and Tavern, South, TX & Alabama
Achieving sales and profitability targets and staffing, development, and
retention of the teams within their area. Drive Sales, Profitability and
People results in market to meet or exceed targets. Coaching, development,
and performance of General Managers and assistant managers. Manage
performance of GMs/Managers as appropriate.
Provide GMs/Managers with opportunities for professional growth.
Diversified Restaurant Group 7/97 - 8/02
Director of Operations - Bennigan's, Church's Chicken and Mr. Gatti's Pizza
Responsible for the overall operations of 15+ restaurants.
Responsible for all aspects of restaurant operations including driving
sales, directing financial management and ensuring profit goals,
productivity goals and customer service standards. Leadership, strategic
planning, interpersonal communication and analytical skills. Recruit
candidates for General Manager positions,coordinate new store openings and
expansions.
S.R Foods, Inc. Netherlands Antilles
Arby's, Green mill restaurants and American Deli 04/91 - 06/97
Managing Director.
Develop and maintain RGM and AM staffing levels; drive full management
staffing for each restaurant in market, monitors restaurant-level staffing.
Coaching and training RGMs, AMs and Shift supervisors for operational
excellence, supports national training initiatives, involved in process for
new employee orientation, monitors training processes to ensure quality
training of team members and managers. Overall leadership of driving
business results through the effective coaching of Store Team Leaders
(Store Managers), operational and team functions.
Taco Bell Corp. Minneapolis, MN.
Restaurant General Manager
02/88 - 4/91
Directing daily operations of a restaurant, ensuring compliance with
company standards in all areas of operation, including product preparation
and delivery, customer relations, restaurant maintenance and repair,
inventory management, team management, recruiting and retention of team
members, financial accountability, ensuring that the highest quality
products and services are delivered to each customer and other duties as
required or assigned.
Dairy Queen Restaurant. Minneapolis, MN.
Restaurant General Manager 01/1985-
02/88
Customer service, high quality food, crew development, food safety, store
cleanliness, and maximum profitability, communication, and provide culture
and values: high quality food. Responsible for building a strong team
through hiring, training, and developing Restaurant Managers; providing
clear, consistent direction, and recognizing individual and team
contributions.
EDUCATION
Somerset University
M.B.A.
* Financial analysis
* Numerous professional seminars.
University of Delhi
B.B.A (Business finance major)
LANGUAGES
English, Spanish, Hindi, Punjabi.