Customer Service Real Estate
Resume:
AMBER BECKER
***** ***** ** *********, ** *****
A M B E R . B E C K E R 2 3 @ YA H O O . C O M
SUMMARY OF QUALIFICATIONS
* Extensive computer knowledge including Microsoft Word, Microsoft Excel, Microsoft
Office, Microsoft Work, Microsoft Power Point and many other windows based software
programs
* Ability to successfully organize, analyze and interpret documents. Experienced in
corrections, proof reading and making recommendations for solutions on documentation
and efficient work flow.
*Extensive knowledge of real estate documents and recording procedures. Four years
experience in real estate and mortgage title insurance related field.
*Strong sales and customer service skills. Three years in sales based positions. Goal
orientated.
* Impressive organizational, personnel and lead work skills. Proven ability to organize
work for self and others to successfully meet team goals.
* Knowledge of rules and policies applicable to vital records including real estate and
mortgage documents, death certificates, legal descriptions, recognition of parentage and
paternity adjudication forms.
* Ability to recognize and ensure all privacy policies are maintained with respect to data
classification.
* Six years customer service experience, both telephone and in-person communications.
Efficient and accurate data entry, spreadsheet, word processing and typing skills.
Knowledgeable in operation of all office equipment.
*Ability to type 60 words per minute.
W ORK EXPERIENCE
New Millennium Title Group
Accounting Funding Coordinator
February 2009-February 2010 (laid off)
Maplewood, MN 55109
Responsibilities include disbursing funds to various corporations, clients, brokers and
lenders. This position requires daily interaction with executive personnel and business
associates as well as attention to detail and management of company funds. Knowledge
of real estate documents and prior mortgage experience required. Tasks also include
proper customer service, data entry and various administrative tasks to assist the branch
manager. Vendor notification follow up and order entry are also daily tasks.
US Recordings
Data Entry Document Specialist
September 2005- August 18, 2008
Little Canada, MN 55117
Prepare, invoice, update and ship real estate documents. In this position Excel
spreadsheets and Microsoft Word are used daily. This position requires extensive data
entry and knowledge of real estate property and public records.
US Bank
Teller
September 2004-September 2005
Maplewood, MN 55109
This was a customer service position requiring fast paced currency and transaction
processing. It also involved processing personal and large business financial transactions.
Wizard and Microsoft programs were used on a daily basis. Meeting referral and sales
goals were an expectation.
Aspen Air
Sales Representative
September 2003-September 2004
Forest Lake, MN 55025
This was a sales orientated position the details of this position were customer service,
appointment setting and confirmation. The use of Excel spreadsheets, and basic
computer programs were essential to job qualifications.
E DUCATIO N
-Minnesota School of Business-currently enrolled in the Business Administration
Bachelors Degree Program specializing in financing. 4.0 GPA maintained
-Graduate of Forest Lake High School 2004
REFERENCES
Available upon request.
Contact this candidate