Ashish Deshmukh
abm39u@r.postjobfree.com
**** ****** ****** ******, **********, KY 40245
(R) 502-***-**** (c) 502-***-****
PROFILE:
IT leader, strategic thinker with experience in internal and external
consulting. An MBA with Entrepreneurial focus recognized for building
financial success with 'out of the box' solutions.
QUALIFIED BY:
. Extensive, hands-on, offshore and onsite experience in all phases of
the IT development lifecycle, focused on management and delivery.
. Experience directing multi-million dollar budget projects and leading
large teams.
. Proven experience in Vendor and Relationship Management, contract
negotiations, and building solution based cost saving strategies.
. Measurable success in Business development and Account Management.
. Proven Ability in simultaneous execution and management of multiple
projects with multiple stakeholders, streamline budgets by
strategically planning resources and utilizing other project
management methodologies.
. Deliver strong Program Management capability across technology domains
in the Healthcare, Banking and Transportation verticals.
. Direct, motivate and manage cross-functional teams with diverse
technical background. Comfortable dealing with managers and staff in
complex situations with little scheduling latitude.
. Expertise in Business and Technical analysis, Risk Management, Change
and Issue management.
CAREER HIGHLIGHTS:
HUMANA, INC. - Louisville, KY 2004 to present
Humana Inc. is a fortune 100 health care company with revenues exceeding
$100 Billion. They offer a range of products and services in addition to
group health insurance. Their business units serve the military,
individuals, seniors, and many others.
Program and Relationship Manager
2008 to present
IT Global Sourcing
Liaison between IT the business and the IT vendor, with significant
knowledge in subject matters. Assist in the prioritization of projects;
ensure that projects align with the technology that best provides maximum
return on investment, and direct IT strategy in support of the overall
business strategy.
. Moved Humana IT from Person dependence to become Process dependent,
thereby helping Humana avert co-employment issues as well as leverage
offshore and optimize resource deployment.
. Streamlined the resource procurement process by adopting a consistent
approach to selecting resources thereby reducing cost to both Humana
and the vendors.
. Was instrumental in strategizing and negotiating multi year contracts
with vendors for a cost savings of more than $1m.
. Implemented Flexibility and Simplicity in contracts by putting in
place standards and created a consistent vendor engagement process.
. Increased Vendor Accountability by implementing a quarterly "vendor
scorecard" that monitors the vendor's performance, against contractual
agreements and Humana's needs and expectations.
. Influenced Vendor strategy through negotiations for mutually
beneficial policies and rate cards which resulted in the vendor
gaining more business and Humana getting discounts of more than
$500,000.
. Leveraged offshore experience to educate and guide Humana management
to increase their offshore ratios from 42% to 70% within one year.
. These measures resulted in
. Reduced costs for Humana IT and vendors.
. More business for identified strategic vendors.
. Increased flexibility and simplified contracts with vendors.
. Improved service from vendors.
. Cost savings of more than $2 million in the first year.
IT Program Manager 2004 to
2008
MetaVance Development & Support
Created strategies and budgets and managed activities to coordinate IT
leadership goals with business and technology teams.
. Managed Production support for the Claims processing system MetaVance
a CICS/DB2 based system.
. Supervised the various regions for Plans and Product testing and
production deployment.
. Coordinated stress testing for Medicare enrollment and claims
adjudication for market launch.
. Defined enterprise-wide projects and budgets and got approval and
financing from senior management. Negotiated resourcing and scheduling
from department heads; planned and executed these projects.
. Implemented multi center production releases coordinating business,
operations, Infrastructure and IT stakeholders.
. Created an offshore team to manage the Maintenance and Support of
MetaVance and prepare new releases which resulted in a cost savings of
$700,000 per year to Humana.
. Developed strategies and processes and coordinated various teams to
build an enterprise-wide platform for stress and scale testing of
multiple IT systems an $11 million effort. Organized and facilitated
end to end scale testing of multiple systems and vendors to ensure
that increased Medicare business does not adversely affect system
performance.
. Coordinated project planning and led teams in implementing a corporate
Training region and portals on multiple integrated platforms for
training Humana associates on Enrollment, Plans and Product and Claims
adjudication at Humana's various facilities. These training platforms
helped Humana quickly and uniformly train Customer Representatives and
Claims adjudicators from various regions resulting in reduction of
time-to-market Humana plans.
HCL TECHNOLOGIES AMERICA - San Jose, CA 1997 to 2004
HCL Technologies is a$5 billion leading global IT services company,
primarily engaged in providing a range of information technology and
infrastructure services.working with clients in the areas that impact and
redefine the core of their businesses.
Senior Account Manager
1997 to 2004
Consulted clients by developing strategies, creating road maps and plans,
and executing projects. Performed budgeting and resourcing, procurement
and vendor negotiations. Formed and guided teams from design through to
implementation phases. Arranged formation of and formulated processes and
procedures for offshore teams. Introduced quality processes on the lines of
CMM to enhance client-defined processes.
. American Commercial Barge Lines - (Jeffersonville, IN): Salvaged
client account that had invested $2 million in fees and was
dissatisfied with project results. Created short-term road map with
critical goals; motivated HCLTA team, providing strategies and
directives. Developed plan for client with specific deliverables, and
achieved all dates. Explained nuances of offshore model and made
strategic changes to offshore and onsite team structures. Client
reaped immediate savings of $500,000 per year.
Planned and executed an enterprise-wide, end-to-end testing of all
applications (web based). Led one onsite and one offshore testing
teams who executed testing in independent testing environment.
Coordinated user testing, achieving certification of applications.
. WebVan Group - (San Mateo, CA): As Program Manager, oversaw 6
departments, liaised with senior staff and project managers, and
completed $3 million distribution center project on time and in
budget. Ensured best vendor was selected. Drew on in-depth knowledge
of computer hardware, software, communications and networking to
ensure smooth transition from department to department.
. Advance Auto Parts (AAP) - (Roanoke, VA): As Project Manager, managed
onsite and offshore team of 35. Oversaw design and development of
Corporate Information System using AS400 platform which utilized RPG,
RPG/LE. Conducted requirement analysis, interviewed senior management,
analyzed business and participated in design of data warehouse
solution that combined existing database with recommended
enhancements. Created project plans, selected resources and managed
scope, estimates, budget, change management, issues management and
status-reporting using MS Project and Access database. Managed
procurement and installation of infrastructure including communication
links, PCs and software. Facilitated weekly reporting meetings.
. Solectron - (San Jose, CA): Member of a facilitator group involved in
hands-on training of end-to-end Y2K testing process for global
implementation. As Software Testing Process Consultant, defined
testing processes, created guidelines and conducted hands-on training
of testing procedures. Helped to conduct 3-week training program for
representatives of international groups.
PATNI COMPUTER SYSTEMS 1992 to 1997
Patni Computer is one of the leading global providers of Information
Technology services and business solutions.
Senior Software Specialist
Hired as Programmer and quickly rose to Team Lead / Onsite Coordinator at
client locations. Obtained technical requirements, guided offshore team
through coding, and achieved deadlines.
. Southern California Edison (Covina, CA): Managed team of 13 to design
and develop a CICS/DB2 system for energy exchange. Coordinated 5
different sites for all project-related activities.
. Royal Bank of Scotland Plc. (London, UK): Analyzed the conceptual
design of and audited Foreign Systems with existing computerized
system. Developed Royline International Payment System to enable funds
transfer processing for messages from other European banks via the
Inter-Bank Gateway. Provided production support for the International
Banking Application.
TATA CONSULTANCY SERVICES (TCS) 1985 to 1992
TCS is one of the leading global IT consulting company in India with
offices all over the world and providing solutions to clients globally.
Systems Engineer
. Instrumental in designing and implementing network solution for
Swissair.
. Worked at IBM in developing monitors for insurance clients.
EDUCATION:
Master of Business Administration (MBA), Entrepreneurial Focus, 2008
University of Louisville, KY, USA
Bachelor of Engineering, Electronics & Communications
University of Karnataka, Karnataka, INDIA
WORK STATUS: U. S. Citizen