Engineer Process
Resume:
James A. (Jim) Greten
Baltimore, OH 43105
email: ********@*****.*** LinkedIn: www.linkedin.com/in/jamesgreten
CAREER PROFILE
Highly motivated Process Engineer with demonstrated skills in
transformational leadership, manufacturing engineering, quality management,
industrial engineering, network administration, electronics and
manufacturing. Specific expertise in the following:
> Leading Global Teams Virtually and In Person
> Consistently Meeting Project Performance Metrics
> Setting Lean Processes
> Mechanical, Weld, Electronic, and Electro-Mechanical Assembly
> Project Management and Training
> Regulatory and Government Compliance
> Programming and Software Installation
> Creative and Resourceful Problem Solving
> Root Cause Analysis & Process Improvement
> Military Contracts and Negotiation
PROFESSIONAL EXPERIENCE
Diebold Incorporated, Newark, OH 1982 - 2009
Leader in providing security, software and integrated self-service
transaction systems for global financial and commercial markets.
Process Manufacturing ( Industrial) Engineer 1992 -
2009
Product Implementation:
. Developed plans and integrated new, transferred, and revised products
into the plant.
. Developed assembly processes, plant and workcenter layouts, instructions,
process quality checks, poka-yoke mistake-proofing, standards, bill of
material audits, and operator training.
. Created/requested tooling, packaging and expense material.
. Coordinated efforts from cross-functional groups (design engineer, master
scheduler, purchasing, product and production management, quality, and
service).
Process Improvement:
. Created value stream maps, reduced non-value add. Improved flow,
quality, safety, on time delivery, and costs. Facilitated Kaizen events
and 5S audits.
. Split single station assembly lines into demand driven lean progressive
build. Established TAKT times. Revised layouts implementing point of
use parts and KanBan. Reduced Commercial Chest line by with modified
flow process increasing efficiency 50%. Reduced processor line by 2/3
incorporating more models and increased volume.
. Analyzed production problems and field reports to root cause.
Coordinated cross functional improvements. Improved Commercial Chest,
and ATM production to near zero defects.
. Initiated design changes for manufacturability, quality, and cost.
. Developed color coded flag system improving order flow of Commercial
Chests improving on-time delivery to 98%.
. Assisted with configurator logic to improve sales order accuracy with
Commercial Chests and ATMs.
. Created in-house process to recycle RGA Commercial Chests, saving $1000
plus shipping per chest.
. Incorporated use of bar codes and wrote software mistake-proofing program
for activation of electronic locks. Gave operator visual signal (label),
and eliminated production errors globally.
Database Designs for Process Improvements:
. Created Commercial Chest database for sales order travelers reducing
labor of previous shop order process from 3 people to 1/3 person.
Simplified documents for operators with TQC checks for improved quality.
Capability incorporated for team sizing, methods of tracking orders, and
matching custom RGA Chests to new orders.
Diebold Incorporated- Process Engineer- Database Designs for Process
Improvements: (continued):
. Analyzed customer needs on installed CENCON electronic locks. Provided
process to establish data files from production PC equipment. Created
database to assimilate data from plants globally and provide to
installation coordinators. Resulted in improved quality, reduced cost by
eliminating 1 technician call to each machine and improved coordination
during field installation eliminating 10 day delay to request programmed
keys.
Additional Duties Assumed as Process Engineer at Diebold:
Network Administrator: 2004 -
2009
. Set up workstations and printers, trained/assisted users, repaired PCs,
servers, switches, printers.
. Telephone routing and programming.
Supervisor and Team Training:
. Managed Commercial Chest and VAT assembly lines (8-10 operators).
Communicated and resolved productivity, quality issues, part/manpower
shortages, trained operators, coordinated/tracked orders.
. Global point of contact for lock issues and training. Performed training
in Lexington NC, Budapest Hungary, and remotely trained support staff in
China.
. Mentored engineers and others in all facets of process engineering.
. Member of plant EMRT emergency response safety team.
Quality Engineer (product and supplier) 1982 - 1992
. Performed quality audits in field, plant, and at supplier facilities
including England.
. Helped prepare plant for implementation of ISO and for follow-up audits.
. Inspection instructions, tooling, and training of inspectors.
. Analysis of inspection and test data and reporting.
Naval Plant Representative Office (NAVPRO), Columbus, OH 1977-1982
Government Contract Administration at Rockwell International-Missile
Systems & Aircraft Divisions.
Electronics Engineer
. Reviewed and approved Engineering and Material Review Board changes.
. Provided government representation to design reviews and tests.
. Analyzed contractor cost proposals reporting to government contracts
division for negotiation.
. Projects: Hellfire missile system, GBU-15 bomb guidance, OV-10 aircraft,
and Space Shuttle.
. Held Secret security clearance.
EDUCATION
Bachelor of Science in Electrical Engineering (BSEE)
Ohio Northern University, Ada, OH
PROFESSIONAL DEVELOPMENT
DFT (Demand Flow Technology) including trainer class (Pull process,
Progressive flow, Mixed
model, Takt time, Balanced lean production line, Value Add)
KanBan
Juran (quality)
Statistical Control
Six Sigma/Lean Manufacturing components (Kaizen, Poke-Yoke, 5S, Value
Stream, Continuous
Improvement)
Computer Experience
. Built, updated, networked, and maintained PCs. Set up CENCON lock PC
equipment for all facilities.
. Developed processor assembly work center in plant, and server assembly in
sister plant.
. Worked with Windows, OS/2, and DOS operating systems.
. Experienced in MS Word, Excel, Access, PowerPoint, Project, Visio, and
DBII/QMF, QMF for Windows, and Command line programming. Training in
Python and PLC programming.
. BaaN and AMAPS ERP systems, Matrix PDM, Microstation CAD, and some
training on ProE CAD.
INTERESTS
Constructed a helicopter, rebuilt/maintain family cars, skid steer 6 wheel
ATV, and a hovercraft.
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