Project Manager Customer Service

THIAGO TACINARI

**** ***** **** ****** ( Rogers, Arkansas 72758

479-***-**** ( ********@*******.***

Highly accomplished senior leader with 10+ years of international

experience encompassing increased responsibilities in advanced business

strategy within the areas of financial planning & analysis, forecasting,

and supply chain management

Process engineering/improvement, business analysis and project management

extensive skills

Proven ability to lead, develop, and evaluate cross-functional management

teams in an international capacity. Fluent in English, Portuguese, and

Spanish and in all MS Office tools, including Excel, Power Point, Project,

and Visio

Strong written and oral communication skills

Business Planning (Financial Planning & Analysis, Budget and Forecasting) (

Integration & Strategic Planning ( Inventory Management ( Best Practices (

Profit & Loss (P&L)

Branding ( Operations & Financial Analysis ( Project Management

PROFESSIONAL EXPERIENCE

WAL-MART INTERNATIONAL, Bentonville, Arkansas ( 2006 to Present

Fortune 100 international company with $400+ billion in annual sales.

Director, Projects and Processes Administration - International Integration

(2007 to Present)

Responsible for developing and implementing the detailed planning &

analysis tracking methodology that evaluates and measures all the value

creation chain for both the synergies and the incremental implementation

costs, related to newly acquired companies, based on the Six Sigma

methodology. M&A Valuation Model support, and processes benchmarking.

Budget and forecast.

Leading and ensuring success of acquisition and merger integrations with no

business disruption and attainment of project financial objectives for the

Integration process.

. Owner of the program that has generated (to date) US$ 45 million in

incremental Sales and US$ 14 million in additional net profit for the

Chilean subsidiary D&S (Distribucion y Servicio)

. Successfully implemented all non-systems corporate programs (Value,

Culture and Corporate Governance) on the Brazilian subsidiaries Bompreco

and Sonae.

Senior Project Manager (2006 to 2007)

Responsibility over Inventory Management, Optimization, Planning & Analysis

and Reporting for all Wal-Mart International countries through the Six

Sigma methodology with data analysis, modeling, implementation and

presentation of forward-looking, actionable information to Sr. Leadership,

in order to facilitate a thoughtful decision-making process.

. Successfully implemented inventory control metrics and analytics in all

assigned countries.

. Reduced inventory by $200 million in the UK market and by $150 million in

the Japan market.

Responsibility for Pricing strategies and processes definition.

. Developed and trained the International countries on the Price Elasticity

Model, which identified over US$ 100 Million in yearly Sales/Margin

gains.

. Led initiatives to reduce Pricing errors at store level in regard to comp

checks

. Collaborated on monthly calls with the International countries, where the

pricing strategies were debated and actions were defined.

THIAGO TACINARI

( Page Two (

********@*******.***

Wal-Mart Brasil, Sao Paulo, Brazil ( 2001 to 2006

Top 3 retailer in Brazil with US$ 7+ billion in annual sales

Continuous Improvement (Six Sigma) Manager (2004 to 2006)

Trained, evaluated, and directed a team, and indirectly coached projects

development based on the Continuous Improvement (Six Sigma) methodology

including the use of Minitab statistical software and related tools (e.g.

Process Mapping, FMEA, QFD, Cause-and-Effect diagram).

Introductory and intermediate level classes instruction, and departmental

budgetary control.

Responsible for the initial set-up and development of the Continuous

Improvement area in the company, also led the team to create Career

Development Plans to enable individual associate growth while increasing

the overall competency and effectiveness of the team

Proven project savings of about US$ 3.2MM generated from improvements

within several areas:

. Logistics (Imports distribution chain)

. Merchandising (Inventory Reduction)

. Operations (Customer Service)

. Replenishment (Product Availability).

Previous Experience:

As an Internal Auditor, reviewed company's internal policies and

procedures, coordination of field reviews in both retail and wholesale

formats. English and Portuguese audit findings reports preparation and

reconciliation of financial & physical inventories in Brazil and Argentina.

FORMAL EDUCATION

Master of Business Administration

Business School Sao Paulo (BSP), Sao Paulo - Brazil

University of Victoria (UVIC), British Columbia - Canada

BSP was ranked 6th best amongst all South American schools in 2008

Bachelor degree in Business Administration

Escola Superior de Administra o de Neg cios (ESAN), Sao Paulo - Brazil

Technical certificate of post-secondary course

Accountancy and Finance for non-financial administrators

Funda o Get lio Vargas - FGV, Sao Paulo - Brazil

LANGUAGES

English (fluent)

Portuguese (mother tongue)

Spanish (fluent)

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