Mindy Graham
Rock Island, IL **201
Alternate Phone: 309-***-****
********@*****.***
OBJECTIVE
Seeking an office management position with a company that will allow me to
fully utilize my experience and skills to improve and maintain
profitability and become an integral part of the business operations.
PROFESSIONAL PROFILE
. Performance-driven and results-oriented administrative professional
with extensive experience in organizational support, personnel
supervision, and office management.
. Effective in the management/coordination of critical projects.
. Background includes proficiency in managing accounts payable and
accounts receivable, generating invoices and monthly statements for
clients.
. Productive and efficient work habits without supervision.
WORK HISTORY
KONE, Inc. - Corporate Headquarters, Moline IL
Supervisor, Shared Services October 2008 - Present
. Supervise, plan, train, evaluate, participate, and direct
personnel in all aspects of day-to-day operations to
efficiently and effectively implement and administer customer
contracts and process invoicing in accordance with internal
policies and procedures, and customer requirements.
. Professionally and effectively interface with personnel and
customers to proactively analyze, report, resolve, and
minimize billing issues.
. Develop and maintain effective training program, procedural
scripts, and contribute to policy and process changes to
support financial integrity and achieve business initiatives.
. Support in projects to achieve and sustain process efficiency
. Analyze billing performance, share and capitalize on best
practices to meet and exceed customer expectations
. Integral team member of the Acquisition team with the
responsibility to analyze, organize and implement USK
Acquisitions
Lamar Outdoor Advertising - Carbon Cliff, IL
Account Executive 2004-2008
. Maintain appropriate levels of activity to meet and exceed
sales projections
. Manage list of over 200 existing accounts in addition to
prospecting for new clients
. Propose effective advertising campaigns to meet clients
marketing needs and goals.
. Sales forecasting
. Collections
. Coordinate client advertising location changes and art design
changes.
Lamar Outdoor Advertising - Rock Island, IL
Office Manager 1995-2004
. Responsible for overseeing all aspects of daily office
operations and office personnel
. Contract Entry/Billing
. Accounts Payable
. Accounts Receivable/Collections
. Payroll and sales commission calculation
. Monthly Financial Statements
. Sales Reports
. Bank Reconciliation
EDUCATION
Accounting Specialist Program - Blackhawk College .
SKILLS
. Highly proficient with Microsoft Office; Certified Advanced
Excel User
. QuickBooks
. SAP
. MAS90
. Ability to learn proprietary systems/applications quickly and
easily
. PowerPoint presentation design
. Basic web design
. Excellent organizational and prioritizing skills
REFERENCES
Joan Barnett
Lamar Advertising
Leslie DeLaRosa
Lamar Advertising
Nancy Patterson
Shapley Shapley & Moorehead