Charles J. Galbraith
Corpus Christi, TX 78418
361-***-**** (home) abm2tl@r.postjobfree.com
361-***-**** (cell)
SUMMARY
Highly motivated, results-producing sales leader with 20+ years of
experience and success in pharmaceutical, medical devices, and retail with
an emphasis on sales, management, customer service, marketing,
communications, and public relations. Demonstrated ability to successfully
develop creative strategies and execute on cohesive territory plans.
Increased sales through superior data and financial reporting analysis.
Acknowledged for strong collaboration and excellent business communication
skills and for building strong customer relations based on reliability and
trustworthiness. Driven to exceed company and customer expectations.
Expertise in
Leadership Bookkeeping/Record Keeping
Oral and Written Communication Skills Relationship Building
Business Planning and Execution Accounting
Working Large Geographical Territories Proposal and Strategy Report
Development
PROFESSIONAL EXPERIENCE
BRISTOL-MYERS SQUIBB, Corpus Christi, TX 2003 - 2009
Senior Neuroscience Specialist, Neuroscience Division
Marketed Bristol-Myers Squibb (BMS) Neuroscience Specialty Products
(Abilify) for the San Antonio District.
. Doubled new product market share in one-year period 5% to10%.
Consistently grew market share in subsequent years resulting in current
market share approaching 20%.
. Earned National "Pinnacle" trip award 2007, the highest sales award
achievement given by BMS to top 10% of national sales force.
. Won Regional Director's Award 2008, for exemplary sales and performance
and exhibiting the core BMS behaviors.
. Requested as expert Presenter of Scientific Data in regional and district
teleconferences and sales meetings focusing on analyzing and tying
scientific data to sales messages.
. Consistently exceeded productivity measures by 20% for sales call
activities in each year of employment.
. Led District team as District Texas Medicaid (DTM) Point Person focused
on coaching individuals to increase sales results for DTM customers which
led to over one-half District team being recognized as "Texas Stars".
GUIDANT SALES CORPORATION, Corpus Christi, TX 2003
Cardiac Rhythm Management, Field Clinical Representative
Marketed Pacemakers, Defibrillators, and Heart Failure devices in the
Corpus Christi territory. Acted as a technical advisor to cardiologists
and electro physiologists during implant surgery. Performed follow-up
evaluations on Guidant patients both on a routine and emergency basis.
. Earned and immediately applied the following certifications
- Bradycardia Follow-up
- Bradycardia Implant
- Tachycardia Follow-up
- Tachycardia Implant
- Heart Failure Follow-up
. Regained the trust of area cardiologists, hospitals, and cath labs, and
rebuilt territory relationships that had been severed by poor customer
relations in past years. Regained access to significant number of locked-
out accounts through effective communication and strong relationship
building skills.
Charles J. Galbraith Page Two
BRISTOL-MYERS SQUIBB, Corpus Christi, TX 2000 - 2003
Senior Territory Business Manager, South Texas District, TX
Marketed oral anti-diabetic agents and cardiovascular products (Glucophage,
Glucophage XR, Glucovance, Metaglip, Pravachol, and Monopril) for the South
Texas District.
. Earned Annual Regional "Vision Award in Leadership 2002, for leadership
in medical testing project.
. Won the Quarterly Regional "Texas Star" award 2002 for top sales
performance.
. Won the Annual District "Above and Beyond" award 2001 for top sales
performance.
. Earned National "Pinnacle" trip award 2001, the highest sales award
achievement given by BMS to top 10% of national sales force. Ranked #2
in nation.
. Designated Acting District Business Manager during extended absences of
the District Business Manager.
. Launched new product line (Glucophage XR) achieving a 15% market shares
in 4 months, the highest in the Texas Region.
. Earned "Class of 2000 Valedictorian Award", ranked #1 in class of 700 new
hires.
ULTRAMAR DIAMOND SHAMROCK, Corpus Christi, TX 1998 - 2000
Area Manager, Corpus Christi Division
Held accountable for the operation and management of 10 retail fuel and
merchandise sales centers in the Corpus Christi and South Texas areas.
. Revitalized assigned area from ranking last in the Texas zone to third
best during first year of employment.
. Generated and managed $20.5M annual sales while producing $4.4M in
profits.
. Conducted and managed a range of product training classes for 186 Area
Managers.
. Motivated and led area store managers in areas of inventory management,
loss prevention, ordering, merchandising, marketing, staffing, budgeting,
and customer service.
SEE SEA DIVERS, Corpus Christi, TX 1992 - 1998
Owner 1995 - 1998
General Manager 1992 - 1995
Orchestrated all aspects of the operation of a specialty sporting goods
retail store. Led all aspects of the scuba diving training program for the
company through the Professional Association of Diving Instructors (PADI).
. Administered all business aspects of company with special emphasis on
inventory control, ordering, budgeting, employee relations, cash
management, bookkeeping, and accounting.
. Formulated cohesive advertising campaigns through radio, television, and
print.
. Conducted all areas of employee relations including interviewing, hiring,
training, scheduling (motivating and disciplining).
. Inspired superior customer service through staff sales training,
motivation, recognition, and corrective coaching.
. Led scuba diving training for over 1,800 divers encompassing the
instruction of basic through advanced certifications.
. Organized, sold, and led international dive travel excursions.
. Earned professional certifications through PADI: Master Instructor, Open
Water Instructor, Dive Master, Rescue Diver, Advanced Open Water Diver,
Nitrox Instructor, and Medic First Aid Instructor.
EDUCATION
BBA, Management, Corpus Christi State University, Corpus Christi, TX