Charles J. Ziegler
*** ********** ******, **********, ********* 70448 985-***-**** (
abm2se@r.postjobfree.com
Professional Summary
Successful outside sales professional with a proven ability to cold-call,
network, sell, and service existing accounts, resulting in increased
profitability, significant account development, and increased market share.
Recognized for having the ability to exercise considerable independent
judgment and discretion in performing tasks. Competencies include:
Market Identification Persuasive Communication Recruitment and Placement
Strategic Networking
Problem Resolution Relationship Management Client
Contract Negotiations Satisfaction/Retention
Relevant Technical Skills
Career Experience
2007 - 2010 Account Manager, WillStaff Worldwide, Slidell, Louisiana
. Developed new accounts through telephone and direct sales for
temporary, temp-to-hire and contingency search business, with
the primary emphasis being on temporary business.
. Achieved weekly sales objectives based on monthly performance
standards.
. Developed and maintained schedule of calls utilizing a weekly
sales plan and summary and target accounts system.
. Regularly visited clients for the purpose of developing
accounts to increase business.
Key Achievements:
. Crest Award - President's Circle: number one in division for
gross profit (2008 & 2009).
2005 - 2006 Sales Representative, Triumph Auto Glass, Jefferson, Louisiana
. Received recognition and bonus as #1 ranking associate in Baton
Rouge market. Received "Top
Monthly Sales (May 2005) for Allstate Insurance Accounts."
. Increased Baton Rouge business up to $80,000 a month.
. Serviced fleet accounts, commercial, and insurance markets to
expand business in Baton Rouge with the opportunity to work in
New Orleans market. In February of 2006, targeted the
insurance sector and growing profits up to $120,000 in one
month (despite staffing challenges).
. Responsible for competitive sales and marketing. Established
and built strong relationships with new and existing customers,
and effectively utilized marketing and sales expertise in
developing new accounts with insurance and commercial
customers.
. Developed new business through cold calling and prospecting,
and acquired and developed an extensive knowledge of the
strengths and weaknesses of the competition within the market.
Additionally assisted Triumph in delivering to Lafayette on an
as-needed basis.
1995 - 2005 Sales Representative, Harmon Auto Glass, New Orleans, Louisiana
. Managed Harmon's Northshore operation, named "Shop of the Year"
for three consecutive years and ranked #1 out of 300 shops
nationwide. Achieved a $900,000 plus book of business in
territory within one year.
. Received a bonus check for $5,000 for Outstanding 2003
Performance. Increased overall sales by 27% plus annually from
2002 to 2005. Recognized for increasing the average invoice in
New Orleans by over $28 per job.
. Successfully completed a special project in 2005, developing
profitable Strategic Alliance Partnerships for Harmon. Setup
eight new locations with auto-related businesses.
. Prospected and serviced a client base consisting of insurance
companies, dealerships, body shops, and fleet accounts. Major
clients included Pete's Body Shop, Eastside Collision Center,
Madisonville Collision Center, Lester's Body Shop, B-Imports
Body Shop, Frank's Accurate Body Shop, Katore's Body Shop,
Pike's Classics, Downie's Collision, Mossy Oldsmobile, Ducote
Chrysler, Banner Ford, McGhee Autoplex, St. Tammany Sheriff's
Department, State of Louisiana, and Rivertown Collision Center.
Ziegler /2
1994 - 1995 SALES REPRESENTATIVE, FRANKLIN-SOUTHLAND PRINTING CO., KENNER,
LOUISIANA
. Successfully obtained two major accounts resulting in dramatic
sales increases, including the Bollinger Shipyard account as
well as the Le Pavillion Hotel account.
. As Sales Representative provided products and services
including brochure kits, folders, inserts, die cuts,
letterheads, and foil embossing. Initially hired to cold call
directly to commercial sales accounts.
. Developed new account leads through networking, and leads
development. Also developed new accounts by servicing
established accounts.
1990 - 1993 Advertising Representative, The Morning Paper, Ruston,
Louisiana
. Achieved a 50% increase in sales volume through prospecting,
cold calling, and follow-up, as well as the use of creative
solutions for ensuring customer satisfaction.
. Rapidly achieved and consistently maintained top ranking among
three sales personnel (based on gross sales).
. Performed various sales duties to widen client base for a
weekly newspaper, including targeting potential clients,
servicing existing clients, and following up to ensure customer
satisfaction.
Education and Training
2007 Staffing Professional, American Staffing Association -
Certified
Course of Study: Labor and employment law
2005 AGR Technician, SIKA Urethane Adhesive System - Certified
1994 Action Selling, The Sales Board, Inc. - Certified
Course of Study:
. Time Management and Sales Strategies
. Territory Development & Account Management
. Human Resources & Operations, Recruitment
. Sales Representative Training
. Profit & Loss Analysis
. Customer Service & Satisfaction
1993 Bachelor of Science, Louisiana Tech University - Graduated
Major: Marketing; GPA: 3.09/4.0 Overall
References available upon request.