Customer Service Administrative Assistant
Resume:
Georgina Robinson
Beverly H ills, M I 48025
abm2r7@r.postjobfree.com
Objective: To obtain a position within a corporation that will allow me the opportunity to
u tilized my professional and communication skills.
Education: Wayne County Community College
Detroit M I
Course of studies: B iology, Physiology, certified in First Aide, CPR, and
Phlebotomy.
Associate
D etroit Business I nstitute
Southfield, M I
D iploma: M edical Billing
Course of studies: medical Terminology, Medical Administrative skills, First Aide,
M edical Billing, Vital Signs, Specialty billing, Blue cross and blue shield billing,
M edicaid and Medicare billing.
Ferris State University
B ig Rapid, M I
E mployment Experience:
04/09-12/09 D enetmax
M issing I nformation Rep
V iew dentist credit report and background check to help with the application
p rocess,
O utbound calls to collect missing information, data entry once information is
received
M aintained accurate documentation.
06/07-04/08 P roctor Financial
I nsurance customer service/Call Center
T BW main, Cit r ix, Doc DNA are some programs that I worked with, answer
i nbound calls
Assisted with problem calls, process insurance payments, and maintained
accurate
Documentation.
02/06-08/08 I T D Physical Therapy
Administrative Assistant
Research and respond by telephone to patient inquires regarding billing
issues and
P roblem, make doctor appointment, file patient charts, verify patient
i nsurance,
P roficient in ICD-9, CPT and HCPCS, specialty billing process billing to
patient and
T hird party reimbursement claims maintain supporting document files and
current
Patient address effectively.
Specialty Skills: M icrosoft Word, Excel, Power point, Access, Outlook and Lotus (35/45
w pm).
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