Project Manager Customer Service

Eugene Pirko, Jr.

**** ********* **. ( Galena, OH 43021

740-***-**** / *******@*****.***

Objective:

Operations/ Project Manager

Recognized for ability to approach business problems from both sides to

create greater profits.

Summary of Qualifications

Effective professional with over 20 years of proven operations leadership.

Demonstrates strong business and finance acumen all aspects of complex

project management. Strong organizational skills, multi-tasking abilities,

and strategic thinking, complimented by hard work ethics. Proven expertise

in:

Continuous Improvement / Process Evaluation / Safety Enhancements

Start-Ups / Project Management / Closures / Acquisitions

Operations Management Financials Production

Coordinated all Routinely held Created budgets up Provided leadership to

activities in high-level interaction to $10 million, production crews to

day-to-day with government, including meet production

operations, customers and senior estimating costs, schedule. Managed

including managers to ensure manpower, sourcing, multiple schedules to

financials, labor, product quality, negotiating and accommodate

production timeframes and job purchasing timeframes. Full

schedules, specifications. Held supplies. Prepared staffing development,

compliance, weekly meetings with scope analysis and training and team

quality vendors/crew. bid packages with building.

management, and cost breakdowns.

troubleshooting.

General Management

Vendor Negotiations

Employee Relations

Project Forecasting

Client Management

Quality Control

Financial Oversight & Expense Control

Staff Development & Supervision

Strategic Planning & Initiatives

Project Design & Development

Program Development & Implementation

Team Building & Leadership

Project Planning & Analysis

Production Management

Training & Development

Material Procurement

Time Management

Professional Development

Bachelor of Science-Finance / Franklin University / Columbus, Ohio

Associate Degree-Financial Management / Columbus State Community College /

Columbus, Ohio

Career Progression & Select Achievements

Project Manager / Westport Homes / Westerville, Ohio / 5/2008-Present

. Supervise/manage 25 - 30 land and construction employees and

contractors.

. Meet with homeowners/customers on project specs and warranty follow-

ups.

. Order/schedule materials and inspections.

Accomplishments:

> Increased margins in new home builds from 10% to 15/25%.

> Drastically decreased new build time to 130 days.

Project Manager / Business Development / Innovative Architectural Planners

/ Columbus, OH / 5/2008 - 8/2008

. Generate new business ventures and partnering opportunities. Represent

IAP interest during interfaces with area business leaders, financial

institutions, and government agencies.

. Prepare scope analysis and bid packages with cost breakdowns to secure

and accurately analyze bids from general and subcontractors. Negotiate

with general contractors to prepare budgets and obtain accurate cost of

projects.

. Monitor preparation, maintenance and submittal of as-built drawings;

revise project drawings to design specifications/plans.

. Work 1-on-1 with architects and engineers to negotiate and obtain

resolution on change orders.

. Prepare subcontract agreements and purchase orders with complete and

clear scopes of work for subcontractors, building materials or

equipment according to established procedures.

Accomplishments:

> Developed bid package review checklist to ensure accuracy and

completion of bids.

Eugene Pirko, Jr.

Page 2

Career Progression Continued:

Director - Field Operations / WODA Group / Westerville, OH / 2/2007 -

1/2008

. Responsible for day-to-day field operations oversight on $2 - $5

million projects from concept to completion with direct accountability

for project execution. Managed 14 superintendents at 10 project sites.

. Monitored project status and expenditures against timelines and budgets

mandated by bank and loan guarantors.

. Assured regulatory compliance by frequently meeting with local, state,

and federal officials and ensured compliance with USDA-backed loan

regulations.

. Worked with FHA, Rural Development, and USDA on government housing-

retirement communities.

. Conducted regular safety meetings and monitoring site compliance

against OSHA regulations to ensure safe workplace.

. Worked with subcontractors on contracts, work specifications, change

orders, variances, and schedules to obtain resolutions.

. Initiated cost saving projects by conducting field engineering analysis

and revising project plans.

. Determined most efficient and effective project progression by meeting

frequently onsite with engineers and subcontractors.

. Negotiated vendor pricing and contracts for cost savings.

. Monitored material expenditures; ensured satisfactory workmanship by

teaming with project coordinators and superintendents.

Accomplishments:

> Created/implemented system with front and back milestones that

provided estimated time for draws and completion.

Senior Project Manager / Borror Corporation (Dominion Homes) / Dublin, Ohio

/ 1992 - 2007

. Provided project management oversight to assure projects (Residential

and commercial development-strip malls) were completed within

established goals and deadlines. Strengths in business administration,

project planning, and quality compliance enhanced productivity.

. Managed multiple project sites and direct responsibility for 7

superintendents, 30-40 employees within 5 departments.

. Scheduled subcontractors and the procurement of materials against

project deliverables. Administered effective planning, project

forecasting, and cost containment to maximize profitability.

. Obtained necessary permits, zoning applications, and agreements with

county regulatory agencies.

. Established and fostered relationships with customers, financial

institutions, public agencies, credit organizations, attorneys and

accountants.

. Maximized effectiveness by promoting teamwork, developing staff skills,

and delegating project responsibilities.

. Ensured compliance of government and company policies and procedures

with subcontractors and employees.

. Consistently maintained high standard performance record by providing

exceptional customer service to internal and external customers.

Interacted 1-on-1 with customers to guarantee satisfaction.

. Full charge of prototypes in effort to enlarge product line.

. Managed multiple procedures/disciplines in correspondence with

scheduling and payment established with J.D Edwards software.

Accomplishments:

> Progressively and rapidly advanced throughout corporation from

Financial Operations Coordinator (1992 - 1994) to Development

Supervisor (1994 - 1996) to Production Supervisor (1996 - 2000) to

Project Manager (2000 - 2003) and finally to Senior Project Manager

(1992 - 2007) through dedication and proven accomplishments.

> Received numerous honors/awards, including "Top 5 Superintendent" in

2006, 2005, 2003, 2001, 2000, 1999, and 1998.

Volunteerism

Annual Founder's Club Award for 100% Customer Satisfaction: 1998, 1999,

2000, 2001, 2003, 2005

Superintendent of the Year: 2003 / Superintendent of the Quarter: 1Q99,

$Q99, 1Q00, 1Q02, #Q03, 3Q05

Olentangy Board of Education, Redistricting Committee: 2008

Olentangy Athletic Boosters, Olentangy Organized Athletic Activities (OYAA)

supporter

Coach/supporter of youth sports programs: OYAA, Worthington Athletic

Boosters, Westerville Parks & Recreation, Columbus Sharks

Coach youth sports teams: Soccer, baseball, softball and football

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