Customer Service Manager

Lora Rodriguez

**** **** **** ****, **********, IL 60193

abm2gp@r.postjobfree.com 630-***-****

http://www.linkedin.com/in/lorarodriguez

Senior Accountant / Accounting Manager

Experienced and conscientious Senior Accountant seeking a position to

utilize current skills and allow continued professional growth. Successful

in transitioning to different industries, learning systems and implementing

change. Exceptional computer skills including the ability to quickly learn

new applications and participation in implementing new systems. Currently

working on CPA exam with the goal to pass in 2010.

Education

ROOSEVELT University, Schaumburg, Illinois

Masters of Science in Accounting

Anticipated 2011

ROOSEVELT University, Schaumburg, Illinois

Bachelor of Science, Accounting & Finance

May 2000

HARPER COLLEGE, Palatine, Illinois

Associates Degree, General Business

April 1993

Career Experience

OPTIMA SOLUTIONS, INC., ARLINGTON HEIGHTS, ILLINOIS APRIL 2007 TO DECEMBER

2009

Senior Accountant

. Collaborated with project managers on financial aspects of job completion

. Performed P&L analysis and researched unusual expenses

. Supervised Accounts Payable function with 1 direct report

. Performed month end and year end close

. Worked with external auditors in preparation of and during annual audits

HSBC NORTH AMERICA INC., Mettawa, Illinois April 2005 to March 2007

Senior Accountant

. Processed 100+ bank reconciliations for HFC and Beneficial branches

. Acted as liaison between HFC and Beneficial branches and depository banks

. Processed returned checks by notifying branches and maintaining integrity

of customer relations

. Supervised two direct reports

. Part of team building exercises

. Special projects as assigned.

ALLNET, INC., Elk Grove Village, Illinois, July 2004 to February 2005

Inventory Manager

. Analyzed operations related to inventory to develop new procedures

. Implemented daily cycle counts and reconciliations for 4 warehouses

. Assisted owner with bank reconciliations and other accounting issues

ENTACT & ASSOCIATES, LLC, Westmont, Illinois March 2001 to July 2004

Senior Accountant

. Prepared financial statements

. Performed percentage of completion analysis of job performance.

. Allocated labor and other costs to jobs

. Maintained fixed assets in FAS.

. Completed bank reconciliations for corporate account and individual

project sites.

. Processed payroll with ADP and created related journal entries.

. Month end and year end close.

. Assisted with annual audit.

BANG & OLUFSEN AMERICA, INC., Arlington Heights, Illinois April 1980 to

September 2000

Retail Accountant

. Performed daily accounting for eight retail stores

. Completed monthly sales and use tax

. Assisted Accounting Manager with corporate accounting functions

. Tracked fixed assets and calculating monthly depreciation

. Balanced subsidiary ledgers to general ledger.

EDP System Administrator

. Participated in transition from main frame system to PC network

. Maintained main computer system including daily operations, network

changes and system upgrades.

. Trained other employees in computer operations

. Developed early procedures for accounting for retail stores

. Assisted Controller with month end close and annual audit

Supervisor-Customer Service

. Team leader for 5 customer service representatives

. Maintained daily operations and maintenance of main frame computer system

. Performed inventory management for finished products and spare parts

. Worked closely with area sales managers

. Assisted Controller with annual audit

Software Experience

ADVANCED Intermediate Basic

MS Dynamics PeopleSoft QuickBooks

Peachtree Microsoft Access Quicken

Microsoft Excel Microsoft PowerPoint MAS200

Microsoft Word Lotus Notes FAS

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