Sales Customer Service

Shaun Cody

*** ********** **** ( Simpsonville, SC 29681

abm2gl@r.postjobfree.com 864-***-****

Sales Professional Profile

Business Development ( Relationship Management ( Revenue

Generation

Accomplished, results-driven Sales Professional with a proven ability to

formulate and implement successful sales and business-development programs.

Demonstrated capacity to bring an uncompromising approach to client

satisfaction, improve operational processes, and attain major company sales

goals and performance targets. Exceptional communicator with a talent for

developing lasting and mutually beneficial relationships with clients and

business partners at all levels.

CORE COMPETENCIES

BUSINESS EXPANSION PLANS Client Relations Goal Attainment

Sales Growth and Generation Sales Support Team Leadership

Campaign Development Mentoring & Coaching

Major Account Management

Professional Experience

PILOT FREIGHT SERVICES- GREER, SC

01/2008 - PRESENT

Account Executive/ Outside Sales.

Generate sales of company services through territory development, cold

calling, marketing, relationship development and account management, with

responsibility for meeting company performance targets. Also responsible

for negotiating and building relationships with Suppliers in order to

provide specialty services that key accounts are looking for. Coordinate

with accounts to develop programs to reduce overall freight cost as well as

maintain or increase service levels.

> Closed 2 of the largest account across all pilot franchises within the

first year of employment.

> Received recognition for top 10% sales performance for new account

representatives and nomination for Rookie of the year.

> Developed a Sales territory that was producing $0 sales to over $150K

per month on average.

Upstate Copy Data - Greer, SC

04/2007 - 12/2007

Outside Sales Consultant

Generate sales of company products and services through territory

development, cold calling, marketing, relationship development and account

management, with responsibility for meeting company performance targets.

Liaise with clients to ascertain requirements, recommend appropriate

products, deliver presentations, close sales and provide exemplary customer

service. Coordinate product delivery and installation, and communicated

with senior management regarding ongoing sales operations. Create weekly,

monthly, quarterly and yearly sales forecasts, develop marketing and sales

materials, and train customers on operation of equipment.

> Played integral role in adoption of Web-based lead generation

techniques.

> Developed sales pipeline in new territory; secured national account

within first six months.

SYNNEX Corporation - Greenville, SC 2002 - 2007

Sales Manger / Account Manager

Developed and managed relationships and expanded sales in major retail

accounts, with responsibility for pricing strategies, product placement

strategies, and securing new retail product lines. Managed all promotions

and product placements within retail accounts. Created sales forecasts and

objectives, and formulated business plan for retail division. Coordinated

with product management on roll out schedules and inventory levels.

> Increased monthly business from $750,000 to $7 million within six-

month timeframe.

> Managed major accounts, including Staples, Best Buy, Office Depot, Wal-

Mart, QVC Sam's Club, Fry's, J&R electronics, Data Vision, Beach

Audio, and BrandSmart.

> Introduced the MIO GPS line into Staples, Fry's Electronics and

CompUSA; grew product line from zero to over $5 million dollars per

month.

Senior Business Development Manager / Supervisor

Oversaw business development efforts for Xerox product line, including cold

calling, relationship building and account development. Developed marketing

and new customer recruitment plans. Provided technical assistance, answered

product questions, and closed sales for 600-member national sales team. Was

also responsible for 4 business development reps covering all printer lines

and making sure they met there goals.

> Increased Xerox line business from $63 million to $138 million per

year, obtaining over 50% market share within two years.

> Met and exceeded sales quota for 18 consecutive months; top 5% from

over 4000 employees, and received multiple awards for exemplary sales

performance including Presidents Club.

> Over all printer team went from $68 million per month to $96 million

per month in 8 month time frame.

Product Manager

Managed inventory for Acer product line, with additional responsibility for

providing employee and customer training. Worked directly with the

manufacturer to secure VIR rebates, while negotiating all purchases.

Developed marketing and sales promotions, and managed P&L statements.

> Negotiated ongoing backend VIR that increased profitability by 25%.

> Increased line market share in U.S. from 9% to 19% within three

months.

Circuit City -Greenville, SC 1995 - 2002

Road Shop Manger

Supervised eight employees in all facets of store operations, sales and

customer service. Managed sales quotas and performance, controlled

inventory, managed P&L, performed employee reviews and created

developmental plans.

> Obtained multiple awards for excellent sales performance.

Educational Background

GREENVILLE TECHNICAL COLLEGE - GREENVILLE, SC

Coursework in Business Management

Management and Leadership Training

Technical Proficiencies:

WINDOWS, WORD, OUTLOOK, EXCEL, POWERPOINT

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