Mayda Louise Brown

**** ****** ****, **********, ** 29420

abm2fa@r.postjobfree.com

843-***-****

Experiences

NCO Financial Services Financial Service Rep.

October 2008-

Charleston, SC 29418

Present

* Assisting customers with billing inquires, products and services

* Negotiate payment arrangements and adjustments on customer's account

* Process debit/credit cards, and check payments on accounts

* Handle customers concerns over the telephone and make minute-by-minute

decisions that will result in customer satisfaction

AT&T

May 2008 --

Charleston, SC 29403 Sales

Associate September 2008

* Set-up service orders in computer system for installation

* Consulted with customers to recommend and sell a variety of AT&T products

and

services with kindness, professionalism and excellence

* Recorded data, notations, and completed forms via online system while

communicating

with customers by telephone

St. Francis Hospital

January 1999 --

Charleston, SC 29414 Radiology Secretary

January 2008

* Checked-in patients entering the radiology department for various exams

* Scheduled radiology exams online and provided diagnosis coding on these

exams

* Receptionist duties at front desk and demonstrated customer service to

patients and co-

workers including answering multi-line phone system

* Ordered office supplies for the radiology department

* Scanned and copied x-rays into the radiology computer system (PACS)

* Generated x-ray status reports and organized x-rays for physicians to

dictate

MUSC/UMA Hollings Cancer Center (Pediatrics) March

1997 -- Charleston, SC 29403

Secretary January 1999

* Prepared patients charts with the necessary paperwork for kids coming in

for

chemotherapy treatments and served as initial point of contact.

* Worked with therapist in organizing fun activities for the kids to do.

Education/Skills

Limestone College-Gaffney, SC

B. A. Human Resource Development- May 2008

Burke High School-Charleston, SC

Diploma-June 1982

Microsoft Office Word, Excel, Compusystems

Excellent interpersonal and organizational skills

Ability to multi-task and work independently with minimum supervision

Contact this candidate