Sales Representative

FAITH M. ADAMS

**** ****** **.

abm2dq@r.postjobfree.com

CLEVELAND, OH 44105

Phone: 216-***-****

SALES & MARKETING - HEALTHCARE, MEDICAL & PHARMACEUTICAL PRODUCTS/SERVICES

DYNAMIC DESIGNER & DRIVER of STRATEGIES to CONVERT CUSTOMERS into PARTNERS

NEARLY TEN YEARS EXPERIENCE CULTIVATING BOTH NEW RELATIONSHIPS AS WELL AS

ENHANCING PREVIOUS RELATIONSHIPS WITH HIGH LEVEL PROFESSIONALS TO INCREASE

MARKETSHARE, REVENUE & DEVELOP LONG-TERM PARTNERSHIPS.

o DEVELOPED INNOVATIVE STRATEGIES TO REACH ALL TYPES OF CUSTOMERS

o ACHIEVED SIGNIFICANT REVENUE GROWTH WITHIN VARIOUS SPECIALTIES &

TERRITORIES

o CULTIVATED CUSTOMER RELATIONSHIPS; INITIATED LONG TERM BUSINESS

PARTNERSHIPS

o DEMONSTRATED ABILITY TO LEARN TECHNICAL INFORMATION QUICKLY

Aesthetic Lasers & Cosmetic Rejuvenation

Practice Manager/Director of Marketing

11/01/2008-Present

. Developed website and implemented SEO/PPC campaign to build a web

presence & generate new business

. Increased revenue an average of $25,000 per month the first three

months on board & continued to grow sales while reducing overhead

. Developed & implemented retention & referral programs that increased

revenues substantially

. Marketed within medical & aesthetic community to generate referral

business that substantially raised revenues (sought out Plastic

Surgeons, Dermatologists, Spas/Salons, large local businesses to

become partners)

. Designed sales tools for staff to increase conversion of patient

consultations

. Conducted research to determine pricing & where to focus business

strategy

. Managed the day to day operations of the office, staff and two

Physicians

DePuy Mitek, a Johnson & Johnson Company

Sales Representative

2007-2008

Promoted an injectable medical device for Osteoarthritis of the knee &

additional surgical products to numerous specialty physicians

(Orthopedists, Rheumatologists, Pain Management) in effort to gain market

share, increase revenue & create product awareness.

. Negotiated contract & buying agreement w/ University Hospitals through

their wholesaler of choice (this was something previous reps were

unable to attain) at a rate higher than that of my main competitor

. Generated 50% & upward growth in focus "core accounts" (instead of

having 25-50% of an accounts business, was able to build more sales

within core accounts leading to being either the main or sole product

carrier within many offices)

. Negotiated agreements w/ several Cleveland Clinic satellite facilities

& different department to have product on shelves. Lutheran Hospital,

South Pointe, Marymount, & several family health centers became large

customers

. Sought out opportunities within the community to become involved in

events & in health & wellness fairs to establish direct to consumer

brand recognition

Bradley Pharmaceuticals

Specialty Pharmaceutical Sales Representative

2006-2007

Managed & grew a large territory through utilizing superior organization

skills & providing superior customer service educating specialty Physicians

(Gastroenterologists, Colon/Rectal Surgeons & Ob/Gyns) about the features,

advantages & benefits of the company's products.

. Contests/Awards won (including but not limited to): Highest

percentage of growth July/Aug vs Sept/Oct, Highest call average,

Highest volume of growth, and another percentage of growth contest

quarter over quarter

. Increased call average and productivity in a short period while

maintaining phenomenal service standards while improving the territory

ranking drastically during course of employ- began ranked in bottom 15

(out of 62), & moved up to 12 at the time of company sale

. Despite managed care and Medicare/Medicaid restrictions in the Ohio

territory would reach goals consistently & still grow quarter over

quarter

. Consistently led the district in the most recently launched

product/Elestrin Transdermal HRT (ranked in top 10 for this product)

. Successfully landed the Cleveland Clinic as one of the top accounts

(was one of the national top five targets)

Ohio Chiropractic & Rehabilitation/OSMO

Business Development & Marketing/Community Relations Manager

2000-2006

Performed all aspects of sales/marketing and account retention for a group

of Multidisciplinary Physicians with several offices.

. Built relationships within the healthcare community (specifically

Neurologists & Orthopedists) in order to establish & perpetuate

presence, provide solutions & develop referral base in order to

generate new patients & create community presence

. "Sales" efforts grew office with monthly collections of $30K to nearly

$100K within one year

. Orchestrated all direct sales efforts within sales territory that

allowed for additional offices to open

. Handled all aspects of advertising, direct marketing (radio,

television, direct marketing, etc) & community relations that led to

additional business growth (focused on community efforts as well to

establish local business surrounding each office rather than the whole

metro area)

UNIVERSITY OF PITTSBURGH Pittsburgh, PA

1999

BACHELOR OF ARTS, Political Science (Secondary major: Communications)

ADDITIONAL RELEVANT EXPERIENCE

.While in college participated in the following: Student Volunteer

Outreach, Program Council, Univ. Democrats (also worked full time to pay

for education)

.Volunteers at nursing homes w/ dog as a "Therapy Dog" & as a Hospice

Patient Companion

.Completed the Burton Sales Training Program (Consultative Sales Approach

course)

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