Customer Service Manager
Resume:
Holly Frazier
**** **** **** ***** ***** Tulsa, OK 74136
******************@*****.***
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Accomplished, achievement-driven and results-oriented career professional,
looking for a job to challenge and to grow with. I have excellent
qualifications and look forward to a future with your company.
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Qualifications
* Experienced Project Coordinator and marketing consultant
* Knowledge, understanding and experience in the client services field
* Very professional when dealing with clients and meeting their concerns.
* Published articles in both award winning college newspaper and yearbook.
* Contributing editor for weekly published college newspaper.
* Great experience in both sales and marketing.
* Very comfortable speaking with clients and customers alike.
* Creative, youthful, and yet very mature; willing to learn and grow;
passionate about
achieving a challenging position that allows meaningful contributions to
a business'
success.
* Dynamic and encouraging personality.
* Persistent and driven: acquired B.A. degree while working a full-time
job.
* Excellent computer skills: applications related to MS Office, Outlook,
Excel, Adobe and the internet.
* Great people and sales skills: 8 years of customer service experience.
* Superb leadership, interpersonal, planning and communication abilities.
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Professional Experience
* 4 years experience in both project coordinating, account management and
client services
* Management experience at a competitive and fast paced background
screening company.
* Worked for a high paced and competitive sales team.
* Communicating directly with clients to meet their marketing and
promotional needs.
* 4 years experience writing and editing articles and pieces for published
school newspaper and yearbook.
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Work History
TRAK-1 TECHNOLOGY
Apr
il, 2009-Present
Account Manager-$30,000 per year
SYNERGY WORKPLACES, Irvine, CA, 949-936-
2600 March, 2008- March, 2009
Client Services Coordinator - $29,000 per year
MARKETING INSTINCTS, Temecula, CA, 951-695-
5214 September 2007- March 2008
Project Coordinator -$16.00 per hour
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Education
CALIFORNIA BAPTIST UNIVERISTY, Riverside, CA
B.A. in English with a Minor in Journalism (May, 2007)
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Achievements
* Received awards in previous as well as current job for excellent customer
service and professionalism.
* Selected for Dean's list almost every semester while in college.
* Articles usually made front page in weekly published school newspaper.
* Granted scholarship funds every college semester on account of good
grades.
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References
Allison Ackerman (previous manager at Synergy Workplaces) 949-***-****
Luis Ayala (co-worker at Synergy Workplaces) 949-***-****
Amber May (personal friend) 918-***-****
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