Project Management

S. Janani

**** ********* ******, *** ****** Mills, Maryland 21117, USA. Mobile: +1-

517-***-****, Home: +1-410-***-****. Email: abm2b1@r.postjobfree.com

KEY CAREER FOCUS

A managerial position in a growth oriented organization that allows me to

learn, grow and add value to each and every aspect of business.

PROFESSIONAL EXPERIENCE

Vodafone Essar Ltd, Mumbai from June 2006 to

Nov 2009

Product Manager- Value Added Services (Marketing)

Key Responsibilities:

Managed Mobile VAS products & services for Mumbai circle. This includes

Product & Revenue enhancement, new services & Promotions. Worked on various

Mobile Media Platforms like SMS, Voice, Data (WAP & Adv. GRRS), USSD,

Callertunes etc.

. Achieved revenues targets & penetration of VAS services (Text, Voice,

Data & USSD): Through various SMS promos, Bill inserts, Autodialer, On

ground activity etc.

. Coordinated with various Content partners for promoting various services

& Study of trends.

. New Product Implementation: Coordination with IT, Customer Services, IN

for implementing of various products & services at Circle level. Also,

coordination with Brand team for customised promos in Radio Channels, Movie

theatres, creating posters, z card, fliers for various products.

. Agency Management: Managed telecalling agency & VAS promoters at Vodafone

Stores and responsible for Targets, Recruitment, Training, escalations &

Incentive payout.

. Interface with Product teams (Central team), Customer Services department

on issues relating to VAS products.

BPL Mobile, Mumbai from June 2005 to

Jun 2006

Management Trainee - CAM (Customer Asset Management)

Key Responsibilities:

To develop and implement churn prevention & retention programs. To achieve

the retention targets - both voluntary and involuntary while ensuring

adherence to the policies.

. Depletion Tracking: Responsible for resolving tough customer issues

leading to churn. To track daily depletion & Liaison with other

departments, for feedback.

. Telecalling Agency Management:To manage telecalling agency and

responsible for Collection Targets, Managing team, escalations & Incentive

payout.

. Time & Value Dunning Activities: Responsible for policy making related to

dunning activities & ensuring its implementation. To reduce the Out going

barred levels & enhance due date payment through relationship building

hence reducing churn, increasing collections and bringing down bad debt.

. Active Non User Revival (ANU) Program: Proactively tracking ANU

subscribers & Coordinating with other departments for their revival.

Managing & stimulating revenue by an Out-call Program for ANU subscribers

by offering special plans.

ACADEMIC PROFILE

Masters of Management Studies (Specializing in Marketing), Fr. Rodrigues

Institute Of Management Studies, Mumbai University, Vashi, May - 2005, 71%,

First Class

Bachelor of Business Administration, H.L. College of Commerce- Ahmedabad,

Gujarat University, April-2003, 77.78 %, first Class (ranked 5th in the

Gujarat University).

All India Senior School Certificate Examination, CBSE Board, March-2000,

First Class.

All India Secondary School Examination, CBSE Board, March - 1998, First

Class.

ACHIEVEMENTS

. Nutan Nagrik Sahakari Bank Award for Academic Excellence in TYBBA - 2nd

Rank.

. Nutan Nagrik Sahakari Bank Award for Academic Excellence in SYBBA - 3rd

Rank.

. Rupesh Chandrakant Shah Award for Excellence in Project Work in TYBBA

(Group Project).

SUMMER PROJECT

Pearl Polymer Private Limited:

- To study about Supply Chain Management Systems at Mahad Plant.

6. OM Kotak Mahindra Life Insurance:

- To understand & the working of Worksite Marketing as a alternate

channel in OM Kotak Mahindra Life Insurance.

CONCURRENT PROJECT

Pantaloons Retail India Ltd:

- To study about various market players & their variants in papad &

fryums category in Food Bazaar.

- Market research on consumer preferences for the Launch of Food Bazaar

papad & fryums in their outlets.

WINTER PROJECT

Kamani Oil Industries Ltd:

- Market Research on Feasibility of new distribution channel of Oil via

Paperwalas & Milkman.

STUDY PROJECT

Study of Corn Wet Milling Industry & Comparative Analysis of Starch

Companies" in TYBBA.

Project report on visit to "Green Pharma Ltd" (Manufacturing Unit of

"Paras Pharma Pvt. Ltd") in SYBBA.

Financial Project report on "JK Corp Ltd" in SYBBA.

Project Report on visit to "Core Healthcare Ltd" in FYBBA.

EXTRA CURRICULAR ACTIVITIES

Member of Core Committee for the Annual Inter College Event - ABSTRACT -

MMS.

Member of Core Committee for College during TYBBA.

Trained in Bharat Natyam for two years.

Date of Birth 30th August, 1982.

Interest & Hobbies Singing, listening to music, traveling.

Languages Known English, Hindi, Tamil & Gujarati.

Personal Details

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