Project Manager Management
Resume:
John Fernandes
Katy TX *****
Summary
Over twenty five years of experience have honed my strategic thinking and planning skills and I have been able to
develop my significant strengths in formulating reasonable but complex objectives and defining a path to achieve
those goals. I believe in utilizing my extensive experience in covering all aspects Business Continuity
Management, Disaster Recovery, Risk Management, Crisis Management, Continuity of Operations (COOP)
as well as Pandemic Planning supported by my professional certifications in Project Management (PMP) and
Business Continuity Planning (CBCP). My unique ability to effectively communicate these strategic thoughts to
well defined and understood informational directives puts me in a distinctive position to lead challenging projects to
successful conclusions as well as defining policy, processes and procedures.
Skills and Achievements
Conducted several business impact analyses (BIA) and assisted organizational units to determine critical
business processes, identify acceptable recovery time periods, and established resources required for the
successful resumption of business operations in the event of a disaster.
Coordinated the efforts of members in different functional areas in the development of procedures for the
continuity of business processes in a disaster situation.
Expertise in architecting recovery solutions, including cut-over strategies and replication/synchronization
architecture, as well as supporting documented processes. Well versed in networking topologies, systems
virtualization strategy and design.
Designed and implemented disaster recovery and business continuity procedures for re-establishing servers,
databases, and operating systems in the event of a disruption.
Ensured the company’s data, systems, and networks were recoverable.
Perform and analyze disaster simulations for the prompt restoration of services.
Assured vital records required for recovery were accurately identified and properly maintained
Ensured that aims, goals and objectives were accomplished in accordance with outlined priorities, time
limitations, and funding conditions.
Significant expertise with third party hotsite operations and repository tools for maintaining continuity and
recovery plans
Developed business cases for back-up data centers
Track deliverables and reviewed project reports and schedule status at each phase.
Analyzed results of operations for substantial gains and more efficient utilization of resources.
Developed staffing plans, work schedules, budgets, and time lines.
Coordinated the successful simultaneous development of several projects.
Ensured quality and met standards.
Create (and modify where necessary) time lines and work schedules.
Prepared project status reports for management.
Accomplished in creating detailed documentation for business and technical processes
Expertise in training, development, strategic and tactical planning.
Accomplished speaker and has undertaken several speaking engagements.
Professional Experience
VISTABILITIES LLC – [December 2004 – Present]
Principal Consultant
Worked at the following organizations
Harris County Hospital District– [April 2009 – Present]
Project Manager - IT Business Continuity [Houston, TX]
Harris County Hospital District provides access to cost-effective, quality health care delivered in a
compassionate manner to all residents of Harris County regardless of their ability to pay.
Provided leadership and vision to the management team composed of representatives from all Information
Technology Services organizational areas. Developed procedures to identify risks and to determine what
impact these risks would have to business and clinical operations. Assist the management team in
developing strategies for business continuity based on these risks and helped them document recovery
strategies and procedures in a defined business recovery plan that was scheduled to be reviewed, approved,
and updated on an annual basis. The plan included all Information Technology Services divisions: business,
technology and operational support.
Cargill – [September 2008 – Mar 2009]
Program Management Consultant – Business Continuity and Information Protection [Minneapolis,
MN]
Cargill is an international provider of food, agricultural and risk management products and services. Cargill
has offices in 120 countries and over 160,000 employees. Some of the units that I was involved in were
business units relating to Petroleum, Natural Gas, Grain, Steel, Financial Services (Hedge Funds and Asset
Management) and Meat Solutions I provided Program management consultative services providing
Information Protection, Business Continuity and Disaster Recovery services to various units of Cargill.
Worked with senior executives to develop and implement a Corporate Crisis Management program that
encompasses a comprehensive Business Resiliency Program.
Health and Human Services, State of Texas – [September 2005 – August
2008]
Project Manager Consultant[Austin, TX]
The Texas Administrative code (TAC 202) mandates that all state agencies have continuity plans for all of
their business functions. The Health and Human Services Commission (HHSC) is also required to comply
with the HIPAA security regulation. I was responsible for the startup and development of a Business
Continuity program for all locations of the organization. Part of my responsibilities included forming a
steering committee of all the agencies of HHSC and coordinating their Business Continuity programs. I am
also working with Texas Department of Health Services to develop emergency procedures to address
catastrophic weather and human created events and pandemics. Some of the responsibilities included
Conduct Business Impact Analysis
Conduct an Application Inventory
Identify operational risks for each operating location and take measures to mitigate these risks if
required
Developed/define the Recovery Time Objective for critical processes
Developed and Implement a Multi-tier Response Plan
Recommend recovery strategies and options, and assist with the implementation of recovery.
Develop and create a communication strategy to handle crisis communications and handle issues
that could possibly affect corporate image and reputation
Assist Corporate Management make informed decisions on disaster declarations and issuing
guidance on any policy issues.
Advise Local Management and assisting this team in recovering process at the affected location(s).
Define levels of activation and issuance of emergency notifications.
Created a Business Recovery procedure for each recoverable Business Process
Develop the application inter-dependencies (Application Block Diagram) and identify interfaces
(internal and external)
Identify the critical application list and Recovery point Objectives based on the recovery time
objectives of the critical (and non critical) processes
Exercises, Maintenance and Audit
Develop schedules for training / awareness for business partner associates
Conduct business continuity plan exercises
Develop processes to keep all plans up-to-date.
Currently and active contributing member of the Statewide Pandemic Influenza Group that has been tasked
with developing policies that would impact revenue, purchasing and human resources. This workgroup
consists of members of major state agencies that would deal with statewide policy issues. The Governors
Division of Emergency Management (GDEM) of the State of Texas formed this workgroup
Alcon Laboratories (Nestle) – [December 2007 – March 2008]
Project Manager Consultant [Fort Worth, TX]
Started up the Disaster Recovery (DR) program for the Global Information Technology division that
covered Manufacturing, Research and Development and Administrative functions. My role in this
organization was to develop a strategic roadmap for the program to move forward. Develop policies and
procedures to support the program. Develop templates, questionnaires and supporting documentation that
enabled the DR team move forward with assessing impacts, developing recovery strategies and creating
effective recovery plans that could be tested and improved upon regularly.
Developed a business case for a secondary data centre
Architected recovery solutions, including cut-over strategies and replication/synchronization
architecture, as well as supporting documented processes
Developed systems virtualization strategy and design
Blue Cross Blue Shield – [December 2004 – August 2005]
Senior Consultant [Chicago, IL, Richardson, TX, Albuquerque, NM]
A senior consultant in the HIPAA Disaster Recovery Project Management Office to create and test disaster
recovery plans for all critical applications and application that contain protected Health Information a
necessary requirement for HIPAA compliance. I am familiar with the current HIPAA regulations and
requirements. As part of my assignments I worked on the following
Business Impact Assessment for Critical Applications as well as applications containing Protected
Health Information.
Identify gaps as related to the HIPAA requirements
Define and assist in developing the DR environment for critical applications containing protected
health information
Created a strategic recovery plan for Information Technology resource groups.
Created a Management recovery plan for the IT Cabinet that would be assembled should the need
arise.
Participated in creating awareness for all recovery coordinators
Where required apply changes to existing policies, plans and procedures to achieve compliance.
Volkswagen – [October 2001 – November 2004]
Business Continuity Coordinator [Libertyville, IL, Salt Lake City, UT, Portland OR, Montreal Canada]
In Volkswagen my role as the Business Continuity Coordinator was to assist the business units develop their
recovery plans. I took a lead role in the start up of this program al all its operating locations.
Business Continuity (Recover the business processes)
Disaster Recovery (Recover the technology and secure the data )
Spry Resources Inc. [April 1998 - September 2001]
Project Manager [Westmont, IL]
Work closely with all key personnel to ensure the successful and timely completion of all projects.
Project Plan Development – integrating and coordination all project plans including Scope Planning,
Definition and Change control.
Provided project Cost Estimates, Budgeting and cost control.
Identifying Project Risks and developing plans to measure the probability of the risks and develop
procedures and techniques to reduce these identified risks.
Project Plan Execution – carrying out the project plan by carrying out the activities included in the plan.
Integrated Change Control – coordinating changes across all the projects.
Zurich American Insurance – [April 1997 - March 1998]
Project Leader [Schaumburg, IL]
VJ InfoSystems November 1995 - March 1997
Technical Manager [ Hyderabad, India]
International Communication Systems – [November 1993 - October 1995]
Manager - Software Development [Dar es Salaam, Tanzania]
Tools
Business Continuity / Disaster Recovery Project Management
LDRPS – Sungard (formerly Strohls) MS Project
Paragon – Sungard Primavera
MyCOOP – Coop Systems PlanView
WebEOC
eBRP
Presentation Productivity Tools
PowePoint Microsoft Office
Impress Microsoft Visio
WordPerfect
Certifications and Professional Memberships
Certified Business Continuity Planner, Disaster Recovery Institute, 2003
Certified Project Management Professional, 2001
Member Association of Contingency Planners (Capitol of Texas Chapter)
Education
Osmania University, Hyderabad, India – 1986
BS, Physics
Productivity Council -Hyderabad, India
Associate Diploma in Computer Science
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