Manager Management

Mark. R. Dominick

**** ******** *****

Latrobe, PA 15650

Home: 724-***-**** ******@***.*** Cell: 724-***-****

SUMMARY

Senior Operations Executive in charge of leading companies to aggressive

sales growth, budget planning, operational improvements and increased

profitability. Key strengths in business administration, transportation,

supply chain management and logistics. Proven track record in diverse

environments and the ability to conceptualize solutions to a broad spectrum

of management challenges. Promoted to senior management in a Fortune 500

company with over 350,000 employees. Expertise includes:

Staff Leadership Operations Management Profit & Loss

Transportation Logistics Budget Management Labor Relations

Revenue Growth Process Improvement DOT Compliance

PROFESSIONAL EXPERIENCE

DHL EXPRESS INCORPORATED, USA, Pittsburgh, PA 2008 - 2009

Regional Field Service Director - U.S. Operations

Senior executive responsible for restructuring pick-up and delivery

operations in the United States to improve service, cost and profitability.

Develop training plan for operations management to meet company goals and

objectives.

. Managed restructuring teams, thereby improving operational indices costs

by 30%.

. Developed master operating plans to reduce workforce in U.S. operations

by 50%

. Developed strike contingency plans for the U.S. operations through

coordination of interdepartmental strategic efforts.

CLASSIC CONVEYOR COMPONENTS, Blairsville, PA 2006 - 2008

Plant Manager

Manage operations facility specializing in fabrication and design.

Responsible for developing operating plan, hiring, quality assurance, cost

estimating, safety program, P &L and employee development.

. By managing profit and loss, increased monthly sales from $300,000 to

over $1.2 million dollars within two-years.

. Reduced inventory expense over $500K within two-year period through just

in time inventory.

. Improved finished product times from 4 weeks to 2 weeks, capitalizing on

increased revenue and average gross margins by 50% by increasing

productivity.

. Increased workforce through effective training and development from 25 to

85 employees in two-year period by following recruiting strategies to

meet accelerated growth plans.

UNITED PARCEL SERVICE, INC., Atlanta, GA 1981 - 2006

District Operations Manager, New Orleans, LA 2005 - 2006

Senior management of operations in Louisiana and Mississippi. Identified

by corporate management team, as the "Most Effect Manager". Promoted to

District Operations Manager to implement effective rebuilding strategies to

service devastated areas after hurricane. Direct reports included managers

of Security, Administration, IT, Human Resources and Finances.

. Directed 25 member staff, 200 management and over 2,500 employees by

following strategies goals and objectives.

. Developed and implemented strategies to hire over 300 employees to staff

daily operations.

. Planned and developed a budget management of over $100M while increasing

production by 25%.

. Responsible for planning, organizing and directing cohesive labor

relations with the Teamsters Labor Union.

Mark R. Dominick Page Two

Package Operations Division Manager, Detroit, MI 2004 - 2005

Manage operating delivery centers in Detroit, Michigan which pick-up and

deliver over 80 thousand customer packages daily. Responsible to plan and

direct a cohesive labor union in the metro Detroit, Michigan area.

Responsible for employee development, salary administration, regulatory

compliance and labor relations

. Managed and maintained OSHA standards with successful regulatory audits

by improving safety awareness and procedures.

. Managed sales lead program to increase revenue stream by significantly

improving service provider participation.

. Developed strategic relations with large customer base to plan logistics

in transportation needs by improving pick-up times, time in transit and

on-site productivity.

. Improved operation production and awarded "Best in Class" by adhering to

action plans that support the corporate cost initiatives.

Hub Operations Division Manager, Toledo, OH 2001 - 2004

Directed day-to-day operations of the 3rd largest UPS Hub operation in the

United States. Managed a staff of 5 operation managers, 25 full-time

supervisors, 150 part-time supervisors and 1500 union employees.

Efficiently managed large operation that processed over 500 thousand

packages each day, with a peak daily volume of one million packages each

day.

. Awarded prestigious title of "Best Operation in the Country" for 3

consecutive years by improving safety, service, cost and employee

retention.

. Effectively managed operating budget of $30M by decreasing operating

expense by $5.3M over three-year period.

. Reduced turnover from 65.0 to 9.0 in 3 year period by effective training

and development program.

. Reduced injuries from 22.6 to 4.5 in 3 year period through effective

safety meeting involvement.

. Promoted 4 Division Managers, 10 Managers, 15 Full-time supervisors

through succession planning.

. Designed and launched college recruiting program by working directly with

college career center at the University of Toledo.

Hub, Feeder and Air Operations Division Manager, Roanoke, VA 1999 - 2001

Business Manager, New Stanton, PA 1992 - 1999

Operations Supervisor, New Stanton, PA 1988 - 1992

Service Provider, New Stanton, PA 1981 - 1988

EDUCATION

BBA, Human Resource Management, Columbus University. Picayune, MS

AA, Electronic Engineering Technology, Westmoreland County Community

College, Youngwood, PA

AA, Welding Engineering Technology, Westmoreland County Community College,

Youngwood, PA

CERTIFICATIONS

Pennsylvania Producer Life Accident/Health Insurance Certification

ISO 9001, Lead Auditor Course Certification

SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook) Microsoft Project

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