JOHN E. HUBANKS
abm1xl@r.postjobfree.com 501-***-****
SALES MANAGEMENT PROFILE
• Client Relationship Management • Industry
Business Development
Knowledge
HIGHLY 24+ YEARS OF EXPERIENCE PROVIDING TOP-LEVEL SALES AND
ACCOMPLISHED PROFESSIONAL WITH
AUTOMOTIVE INDUSTRY. DEDICATED AND ENTHUSIASTIC LEADER, WITH PROVEN
MANAGEMENT IN THE
EXPERIENCE BUILDING STRONG RELATIONSHIPS THAT RESULT IN SUBSTANTIAL INCREASES IN REVENUE. A
REPUTATION STRONG ENOUGH IN THE AUTO INDUSTRY THAT IF NEEDED CAN BRING AN ENTIRE TEAM WITH
HIM. THINGS TO LOOK FORWARD TO IS HARD WORKING, PERSONABLE, ASSERTIVE AND DIRECT, WITH THE ABILITY
TO RELATE TO CO-WORKERS AND THE GENERAL PUBLIC. HANDS-ON MANAGER WITH BROAD INDUSTRY KNOWLEDGE
AND EXPERTISE, AND AN EXTENSIVE LIST OF USED-CAR CONTACTS. EXCEPTIONAL LEADERSHIP, COMMUNICATION,
AND RELATIONSHIP MANAGEMENT SKILLS. PROFICIENT WITH REYNOLDS & REYNOLDS, ADP,DEALERCONNECT,
WEBCONTROL.AVV, MAINFRAME, BUZZTRAC, MICROSOFT WORD AND DESKLIN,DEALER CONNECT PROGRAMS.
EBAY AND STRONG INTERNET SALES EXPERIENCE. I HAVE BEEN TRAINED IN ALL FACETS OF JOE VERDE. I
MENTOR SEVERAL SALESPEOPLE THAT HAVE WORKED FOR ME IN THE PAST PRESENTLY. I AM A TAKE CHARGE
INDIVIDUAL, AND I LOOK FORWARD TO A CHALLENGE. IF YOU ARE LACKING IN YOUR DEALERSHIP IN ANY AREAS-
PLEASE CALL ME CAUSE IT CAN BE FIXED. I NOT ONLY HAVE THE KNOWLEDGE BUT ALSO THE RELATIONSHIPS TO
PULL TOGETHER A TEAM TO TAKE THAT DEPARTMENT TO THE NEXT LEVEL. I WILL WORK UNDER CONTRACT FOR A
SHORT TIME IF THIS IS MORE AGREEABLE. I WILL LET MY ACCOMPLISHMENTS IN YOUR DEALERSHIP DO MY
TALKING.
CORE COMPETENCIES
•1 Visionary Leadership •4 Broad Industry Experience •7 Exceptional Communication
•2 High Closing Percentage •5 Expert Client Relations •8 Hands-On Management
•3 Wholesale, Retail & Internet •6 Winning Sales Techniques •9 Mentoring and Coaching
PROFESSIONAL EXPERIENCE
CHRYSLER DODGE JEEP NEW CAR FRANCHISE
GENERAL MANAGER 10/2006 TO PRESENT
MANAGE SALES, FINANCE, SERVICE, PARTS, INCREASE REVENUE AND PROFITS ALONG WITH ADVERTISING,
EXPENSE BUDGETS, DAILY REPORTS, WEEKLY, QUARTERLY REPORTS, AND OF COURSE YEARLY. MAXIMIZE
ALL PROFITABILITY IN ALL AREAS OF THE DEALERSHIP. DAILY MEETINGS WITH EACH DEPARTMENT HEAD TO KEEP
FOCUS ON MONTHLY GOALS DAILY. ATTEND ALL SALES MEETINGS TO ENSURE THEY ARE CONDUCTED PROPERLY,
AND KEEP ALL SALES BOARDS UP TO DATE. TRAINING MEETINGS ARE CONDUCTED FOR THE SALES DEPARTMENT
TWICE EACH WEEK. ENFORCE ONE ON ONE MEETINGS WITH THE SALES MANAGER AND SALES PEOPLE. SAVE A
F&I TWICE WEEKLY. TRACK TRAFFIC LOGS AND MAKE SURE THEY ARE BEING CALLED BACK DAILY.
DEAL WITH
ORDER ALL NEW VEHICLES FOR THE DEALERSHIP, SELL ALL TRADE-INS NOT BEING STOCKED, BUY USED VEHICLES
FOR DEALERSHIP. WORK THE DESK DAILY, CLOSE DEALS. I AM AN ACTIVE GENERAL MANAGER THAT ENJOYS
BEING INVOLVED IN THE ENTIRE REVOLUTIONS OF THE STORE. I AM A TAKE CHARGE INDIVIDUAL THAT IS GEARED
FOR A CHALLENGE. I WILL ASSURE YOU THAT THE GROSS PER DEAL WILL INCREASE SUBSTANTIALLY. THIS
PARTICULAR STORE WAS AN UNDERPERFORMING DEALERSHIP WHEN I TOOK IT OVER, IT WAS AT A $900,000.00
LOSER WHEN I STEPPED IN. IN 3 YEARS WE GREW THE SERVICE DEPARTMENT FROM AVERAGEING $35,000 TO
$105,000. THE STORE NETTED OVER $800,000.00 THIS 2009 PAST YEAR.
SONIC AUTOMOTIVE ( VOLKSWAGON) MOUNTAIN STATES VOLKSWAGON
SONIC SOLD THIS STORE
GENERAL SALES MANAGER (DENVER, COLORADO) 2/2006-10/2006
Manage sales managers, and the floor traffic with emphasis on tracking all traffic into the
dealership. Duties included getting the store to a level that Sonic could sell it along with, training,
desking, closing, appraising, increasing gross per copy, and ensuring all objectives are met. Make
sure all reports are made and submitted to corporate. Have daily revues with department heads on
goals, and staying focused on the task at hand.
Bosak Chrysler-Jeep (Chicago Mkt)
GM/General Sales Manager Indiana 11/2004
-2/2006
Proven leader in retail automotive operations. Successful track record with increased revenue of
more than 31% over last year. Average gross over 3200+ per copy. Experienced manager that
implements daily one on ones with sales team. Skilled in motivating others. Defining best
strategies. Advanced CSI scores for sales and service. Teaching Key customer relationship, and
deal management skills to all managers. Improved Lease penetration. Help raise F&I profits.
Foster great relationships with Corporate Management. Experience in Product Ordering, Dealer
Connect, ACE, Tops, Dealer Track, Lease Link, Contact Management, and new R&R Desking
Tool.
290 AUTO BROKERS, INC. ( Chevrolet, Nissan, Ford, Honda ) 5/1993 -11/2004
General Manager
Provided exceptional customer experience while maintaining consistent leadership and full
responsibility for financial reporting and analysis. Supervised all operations. Directed daily
buying and selling decisions. Supervised and motivated sales staff and wholesalers. Provided
training and guidance to improve gross profits, inventory management, and manage market
trends. Managed all Title and administrative paperwork. Maintained financial and managerial
records, including sales, profits, payroll, repairs, and bodywork / paintwork bills. Appraised
Vehicles for several Dealers.
9 Led wholesalers to achieve immediate results obtaining contacts, buying/selling cars, and
increasing sales within short time period.
10 Averaged 40-60 cars per month when selling wholesale. Specializing in imports.
11 Proficient in Internet sales, Ebay, and advertising.
TEETER CHEVROLET – AR 6/1992 to 5/1993
Used Car Sales Manager
Successfully increased profitability and closing ratios while motivating Sales force to exceed
goals. Managed inventory and maintained sales records, including profit and traffic counts.
Created bonus plans. Provided superior customer service and satisfaction. Trained Sales staff in
closing techniques and pre-qualifying credit applications.
12 Assisted Sales staff to close difficult sales and led a talented team to double their gross
and sales .
13 Implemented highly successful “Turn your Customer to a Manager” program.
CHUCK FRAZIER NISSAN –, AR 5/1991 to 6/1992
Finance Manager
Responsible for maintaining competitive penetration and driving profits by selling warranties,
credit life, accident, and health, and contracts to lenders. Established productive relationships
with key financial and business contacts. Communicated with Sales team to verify that all
information was available to complete each sale.
14 Successfully maintained above average penetration percentage and profit margin
throughout tenure.
15 Captured all profits available through selling deals to relationships developed with
banking officers.
MOORE FORD –, AR 3/1985 to 5/1991
Sales Associate
Provided direct sales and service to ensure positive customer experience and increase profits.
Greeted and delivered presentations to customers. Closed deals, delivered vehicles, and followed
up with all customers by phone to help drive satisfaction rates and repeat business. Solicited
referrals.
16 Deliver excellent Customer Service Interface (CSI), and above-average closing ratios.
17 Recognized as one of top 3 (of fifty) Sales Associates.
EDUCATION
Accounting and Business • University of Arkansas, Fayetteville, AR
Finance Certification • Diversified Finance School, Jackson, MS
Tom Hopkins Seminar in Sales L.R Ar.
Toyota Signature participation, L.R. Ar.
Joe Verde Seminar Schaumburg, IL
Joe Verde Team Management Seminar Schaumburg, IL.
Internet Training Seminar Little Rock, Ar.
Marketing trends Seminar ( Chrysler Corp )
S.C.O.R.E Performance System Seminar by Jim Fannin
Joe Verde Objection Handling 2 day Seminar
30 Day Joe Verde Course Schaumburg, IL.
Joe Verde Closing Clinic Shaumburg, IL.
Chrysler Marketing Strategies Seminar Lisle, IL.
Minorities Advertising Workshop, Chicago, IL.
Pledge of Excellence Seminar, Hobart Indiana
Reynolds & Reynolds Desking Tools Seminar, Hobart, Indiana