STEFANIE A. SCOTT
**** ****** **** ***** . *****, FL 33647 . C: 813-***-**** .
********.*******@*****.***
Marketing Executive
Leadership / Strategy / Execution
Proven marketing leader with over 15 years success driving corporate
performance through strategic planning and exemplary execution of
traditional and innovative marketing plans. Broad based background
encompasses Business to Government, B2B (software, talent development,
training, consulting, publishing) and B2C (software, grocery, foodservice,
general merchandise, retail, CPG, private label) with an exceptional work
ethic and commitment to organizational success in a highly competitive,
rapidly evolving marketplace. Genuine leader and inspiring manager, adept
at building teams for maximum short and long term performance. Recognized
for decisive leadership, strong business acumen, and ability to face
challenges directly resulting in sound decisions in any situation.
Core Strengths:
. Strategy Development
. Innovation
. Brand/Category/Product Marketing
. Product Development and Launch
. Vendor Management & Negotiation
. Customer Experience Management
. Talent Development
. P&L Management
. Market Research and Analysis
. Campaign Management
. New Customer Acquisition, Loyalty, Customer Penetration, & Services
Marketing
. Direct Marketing (Mail, E-mail, Telemarketing, Business Briefings)
. Interactive Marketing (Social Media, Display Advertising, SEO &
Analytics)
. Channel Marketing (Retail/VARS/International)
PROFESSIONAL EXPERIENCE
Publix Supermarkets, Inc, Lakeland, Florida
November 2008 to Present
Leading supermarket in the Southeast United States.
CATEGORY MARKETING MANAGER (contract)
Develop business and marketing objectives and strategies; manage program
execution for corporate initiatives, categories and products resulting in
successful brand positioning, market share growth, and increased revenue
and profit. Manage relationships between retail business units and
marketing. Expert resource for interactive marketing strategy,
integration, execution, and measurement as well as leadership and talent
development.
Key achievements:
. Drove record ROMI for patio furniture and gift card center sales through
innovative marketing strategies integrating in-store and online tactics.
Programs resulted in 242% ROMI, 39% revenue and 25% unit increases for
patio furniture; and 868% ROMI plus above industry average units and
revenue for gift card center sales.
. Augmented emerging business sales with 30% average sales lift (units and
revenue) in year-over-year same store weekly sales via promotional
strategy driving C-Store fuel purchasers into the store for foodservice
and merchandise purchases through reinforcing the Publix brand in a small
format.
. Realized record reusable bag sales, decreased paper/plastic bag expense,
increased items per bag and successfully attained sustainability
communication goals using an integrated product strategy across multiple
departments with common goals.
. Improved sales event performance through leading execution best practice
and coaching associate development to implement interactive marketing
strategies unfamiliar to the team. Directed program implementation
including e-mail, PPC (Adwords) and banner advertising as well as
traditional in-store and external media elements.
. Lead cross-functional collaboration creating department wide talent
development plan meeting the needs of senior leaders through front line
practitioners utilizing a blended learning approach for immediate and
sustained return on training investment.
. Elevated program effectiveness and abbreviated program development
timelines by initiating performance based problem-solving approaches when
faced with existing process challenges causing ineffective execution.
AchieveGlobal, Tampa, Florida
2006 to 2008
Premier global leadership, sales performance, and customer service talent
development and consulting organization generating over $100 million
annually.
SENIOR MARKETING MANAGER
Responsible for strategy development and program execution. Instrumental
in achieving regional, vertical and product line revenue goals through use
of innovative marketing strategy and flawless tactical execution. Directed
high profile corporate initiatives including brand awareness, thought
leadership, corporate communications and demand generation. Collaborated
with senior leaders and sales management to improve organizational
effectiveness. Lead and developed team of 12 in demand generation best
practice. Championed process improvement for the department and
organization.
Key achievements:
. Integrated campaigns generated 3X qualified responses to lead
organization's penetration of the retail vertical. Offering thought
leadership on branded customer experience to senior level retail decision
makers, tightly integrated campaigns used webinars and relationships with
customers and trade organizations to surpass goals.
. Surpassed projected demand generation goals by 100% for new sales
training product launch with limited budget. Holistic campaign included
multiple tactics and phases culminating in a targeted webinar, generated
over 600 registrations, over 300 attendees, 95% retention throughout
event.
. Exceeded targeted response rate by 15% using Search Engine Marketing,
eNewsletter sponsorships and e-mail to launch creative new multimedia
thought leadership campaign. Campaign generated high quality leads with
minimal budget, internal list generated over 25% response rate against a
target of 10%.
. Increased brand positioning in Federal Government market through
consistent messaging delivered in various formats including high profile
sponsorships, interactive business briefings, and best practice webinars
for senior level Federal decision makers on leadership development.
. Enabled changes in established, change resistant department through
strategically planned, effectively communicated, and well executed
marketing programs, now established as organizational best practice.
Intuit Information Technology Solutions/Blue Ocean Software
(now Numara Software), Tampa, Florida
2000 - 2001, 2003 - 2004
Global provider of helpdesk/asset management/CRM software solutions,
generating $60M sales annually.
MANAGER OF DIRECT MARKETING
Hired as Direct Marketing Manager for Blue Ocean Software, and recruited
back post acquisition by Intuit to integrate the company's marketing
department into Fortune 1000 company's matrixed organization. Cascaded
Intuit's leadership program into newly acquired division. Led innovative
strategy development and program execution utilizing direct mail, e-mail,
search engine marketing, search engine optimization and print advertising
tactics to maximize new branding and drive increased revenue. Invigorated
demand generation for new customer acquisition and customer cross-sell/up-
sell opportunities. Managed $9 million budget and associated performance
metrics. Collaborated with sales management and senior leadership
developing new channel and pricing strategies to maximize market
penetration. Hired and developed marketing staff of 3 employees.
Key accomplishments include:
. Served a pivotal role in driving revenue growth from $20M to over $60M by
successfully planning and executing marketing efforts.
. Displaced 10 year old "one size fits all" control direct mail package
with 3 new controls for targeted market segments ranging from inexpensive
transactional sales to long term enterprise wide sales cycles.
. Doubled monthly leads from 5,000 to over 10,000 by introducing integrated
campaigns, targeting new markets, and utilizing multiple marketing
mediums including direct marketing, search engine marketing, search
engine optimization, and webinars while maintaining cost per lead.
. Led organization's penetration of SMB market by effectively orchestrating
cross marketing of IT management and accounting software. Result:
Captured 300+ new accounts.
. Generated $1M in additional revenues and increased up sell/cross sell
response through strategic program restructuring for new version release.
. Produced 500% ROI in first three weeks for free webinar series driving
new sales and expanding existing accounts.
. Doubled international sales in less than 3 months with the strategic
management and motivation of 30+ global resellers.
. Slashed planning time 50% in the areas of direct mail and reseller
marketing through process automation.
. Generated annual savings of over $130K through streamlining processes
and renegotiating direct marketing vendor contracts.
Chain Store Guide/Lebhar-Friedman, Tampa, Florida
1995 - 2000
Provider of sales and marketing research on leading retailers, restaurants,
and wholesalers within the US and Canada. Annual revenues totaled over $7M.
MARKETING MANAGER
Spearheaded $1M marketing efforts focused on brand awareness and demand
generation for over 30 products, targeting top CPG and retail equipment
manufacturers. Managed 8 person marketing team and supported 17 inside
sales representatives. Negotiated exclusive promotions and trade
agreements with affiliated publications and industry trade associations.
Represented organization at tradeshows, delivered detailed sales
presentations and generated new business. Marketing expert on senior
leadership team responsible for divisional planning.
Key accomplishments include:
. Boosted average sale 300% from $300 to over $900 through innovative new
product bundling.
. Increased direct mail sales 100% while capturing significant savings in
production and mailing expenditures by streamlining marketing collateral
into 1 company catalog.
. Developed strategy and managed implementation of company's inaugural
website.
. Championed CRM/sales force automation implementation for sales and
marketing.
. Promoted rapidly based upon stellar performance. Hired as Marketing
Coordinator, promoted to Marketing Analyst in 1996 and Marketing Manager
in 1998.
Education
University of Tampa, Tampa, FL
Master of Business Administration
Northern Illinois University, Dekalb, IL
BS, Business Administration - Marketing