Objective

Management position allowing for parlay of demonstrated organization,

customer service, communication, and people and project management skills

proven by 20 plus years of successful service.

Profile

Competent, decisive, and dedicated manager with extensive people and global

project management skills. Diplomatic and tactful with professionals and

non-professionals at all levels. Accustomed to handling sensitive,

confidential records. Flexible and versatile - able to maintain

professionalism under pressure. Poised and competent with demonstrated

ability to easily transcend cultural differences. Thrive in deadline-driven

environments. Excellent team-building skills.

Skills Summary

Project Management Computer Savvy Contract Negotiations

People Management Customer Service Performance/Project

Written Correspondence Auditing Reviews

Professional Business Controls

Presentations

Professional Experience

PEOPLE MANAGEMENT: OBJECTIVES/PERFORMANCE/REVIEWS/DEVELOPMENT

o Repeatedly demonstrated the ability to change the thinking of or gain

the acceptance from others in sensitive situations without damaging

and often times strengthening the relationship.

o Deployed BBS (Business Balance Scorecard) objectives to the personnel

within the department.

o Drove FAB personnel to achieve world class results of the

objectives stated in the BBS for Cycle Time - 1.5 days per mask

level, CLIP - 98%, and Quality - 97%. Held accountable for the

department results. Recognized three years in a row for the

department having the highest Quality Index - 100% compared to

all other departments with the FAB.

o Responsible for the training and development of direct reports

o Included, but was not limited to, safety, technical, internal

cross training, cross-departmental training and external

education opportunities

o Training plan/results maintained and audited annually for ISO

compliance

o Reviewed individual performance with employees at regular intervals

o Measured performance against objectives as stated in the

individual PPO (Performance Plan Objectives.)

o Identified areas that required improvements and recognized

strengths

PROJECT MANAGEMENT: REQUIREMENTS/REVIEWS/ANALYSIS

o Defined and tested Global Procurement's specific requirements for the

global reporting system (Transition Management Tool - TMT) used by

IBM's CEO and top executives to monitor IBM's status during the Y2K

transition period. Designed and delivered training to worldwide

General Procurement on the use of the reporting functions of the TMT.

Served in corporate Y2K headquarters in Southbury, Conn. during the

transition period as the First Point of Contact for Global

Procurement. The 100% success of these efforts was recognized by IBM

in 2/2000 with an IBM Corporate Excellence Award for Leadership.

o FCMS Support/Help Desk - Defined, developed, and implemented the

Factory Control Monitoring System (a Manufacturing Execution System)

for the manufacturing line in Fishkill. Completed layouts/designs for

equipment and process requirements, built said requirements into the

system, developed a training package and trained all personnel

(manufacturing, equipment, engineering and management) in the use of

the system. System was online in full production three weeks ahead of

an extremely aggressive schedule. Managed the Help Desk that supported

FCMS on a 24/7 schedule. Maintained a 98% customer satisfaction level

during tenure as manager through the use of First Time Right and a

Continual Improvement Measurement System.

o Production Control - Implemented cost reduction procedures,

implemented job release strategies consistent with improved cycle

time/cost objectives. Produced health of line indicators (Cycle Time

and Serviceability), negotiated and forecasted customer deliveries to

a 95% achievement level.

o Chemical Operations - Managed the department that ordered, stored,

delivered and disposed of all chemicals used in the manufacturing

operations. Directed a multi-million dollar chemical budget and

maintained 100% compliance to IBM/OSHA safety requirements. Served as

liaison to Industrial Hygiene and Safety for any/all safety related

issues and audits.

DETAIL MASTERY & Organization

o Trained and qualified by Quality Management International, Inc. as a

lead ISO/TS 16949 auditor for the NXP East Fishkill site

o Served as the lead auditor on several internal ISO audits of

both the manufacturing organization as well as the support

organizations. Also, served as the Fishkill liaison for multiple

external ISO audits.

o During this period, NXP Fishkill received its ISO/TS 19649

certification

o Responsible for contractual relations between the IBM Corporation and

suppliers of benefits, specifically Medical Services, i.e. the Senior

Executive Wellness Program, Industrial Nurses, and the Flu

Immunization Program.

o Negotiated all aspects of contractual relations including

modification of contract terminology, costs and fees, and

detailed scopes of work as well as the measurable associated

with.

o Used SAP system for Purchase Order generation and to monitor

payment activities and issues between Accounts Payable and the

vendors.

o Audited vendor's compliance to requirements defined in the

Scopes of Work.

Employment History

NXP SEMICONDUCTORS - Hopewell Junction, NY

Semiconductor Management, 2006 to 2009

IBM Corporation - Hopewell Junction, NY

Procurement Business Controls, 2000 to 2002

Corporate Leadership Team, 1999 to 2000

General Procurement Business Services, 1996 to 1999

Help Desk/Support Manager, 1989 to 1993

Manufacturing Manager, 1985 to 1989

Education

ROCHESTER INSTITUTE OF TECHNOLOGY - Rochester, NY

Computer Integrated Manufacturing Mgmt Certificate Program 1986-7 GPA:

3.8/4.0

DUTCHESS Community College - Poughkeepsie, NY College Credits

Numerous leadership and technical courses ie. EEO, Sexual Harassment,

Safety, Lead ISO Auditor, Managing Change, Managing Performance etc.

Recognition

IBM Corporate Excellence Award for Leadership in 2/2000 for success

with the Y2K initiative, Multiple IBM People Mgt Awards for top % of morale

indexes on Opinion Surveys. Several Peer Recognition Awards in NXP

acknowledged participation on assorted teams ie. Employee Engagement

Committee, Lead ISO Auditors, and several different Continuous Improvement

Teams

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