MELISSA ANN KEEFER

*** ****** *******

West Palm Beach, FL 33413

Home: 561-***-****

Cellular: 561-***-****

Phases of Foreclosure Process Proficiency:

Requesting Judgment Figures from client for Affidavit of Indebtedness;

Preparing Affidavit of Indebtedness, Assignment of Mortgages, Notice of

Dismissals, Dropping of parties; Notice of Hearings for the Motion for

Summary Judgment hearing, preparing defaults and following up with clerk

and court on defaults, preparing Final Summary Judgment review, following

up on Hearing results, Requesting attorney fees from client in response to

answers filed by defendants, and preparing files for billing upon closure

of the file.

Client Systems Proficiency:

Bank of America/BPI

LPS/NewTrak

Lenstar

Venderscape

Clarifier

Ocwen

May 2009 - Present

Foreclosure Processor

Gladstone Law Group

Boca Raton, Florida

RESPONSIBILITIES: I am responsible for requesting judgment figures;

generating the affidavit of indebtedness; as well as preparing all

assignments, MSJ's, defaults, and case dismissals. When needed, I also

assist in setting up new and inherited files.

September 2008 - April 2009

Paralegal

Law Office of Ben-Ezra & Katz, P.A.

Hollywood, Florida

RESPONSIBILITIES: I served as the point of contact for billing files to be

on-hold or closed, according to the client's instructions. The billing

entailed logging onto the client's system several times daily to obtain a

list of those files to be closed and billed due to loan payoff,

reinstatement, modification, or charge-off. For the files to be billed, I

immediately placed a closed or hold status on the files in the firm's

database and obtained a ledger detailing all disbursements on each file. To

further ensure that all disbursements were cost effective to the client, I

immediately notified other departments of the file's status before billing

the client. In addition to billing files, I processed large quantities of

mail pertaining to my team. Processing the mail included organizing each

document according to priority. For high priority items requiring

escalation, such as Notice of Tax Deed Sale, I contacted the client's

representatives by telephone to ensure that the

Page 2 Resume of Melissa Ann Keefer

property taxes were paid by the client in a timely manner before the

property was to be sold at public auction. Additional items requiring

escalation included mail regarding files in litigation. Because time is of

the essence on all litigation matters, I immediately located the file(s)

and personally delivered the file(s) with the mail received to the

litigation paralegal or attorney.

May 2007 - April 2008

Jr. Paralegal

Law Office of David J. Stern

Plantation, Florida

RESPONSIBILITIES: For my team's caseload of 1600, I monitored Service of

Process to ensure that individual service was complete on all defendants

before proceeding with foreclosure action. On cases where individual

service was not completed, I prepared Notion of Action documents to

complete service via publication in local newspapers. For those defendants

that did not file an answer after being served, I prepared a Motion and

Order for Default. I coordinated hearing dates and times for the final

judgment hearings with Judge's Assistants. Additionally, I drafted

Assignment of Mortgages, Lost Note Affidavits, Affidavit of Indebtedness

and updated six client systems and the firm's client database with the

status of all cases on a daily bases.

March 1996 - March 2006

Legal Secretary

Law Offices of Frederick J. Day

Falls Church, Virginia

RESPONSIBILITIES: As a legal secretary, I processed personal injury claims

for plaintiffs by interviewing clients for details of their accidents;

assisted clients in obtaining rental vehicles, medical care, and final

settlement of the claim from those responsible. I prepared and filed

Petitions for Name Change, Property Settlement Agreements, Bill of

Complaint, Final Judgment and Decrees in divorce cases. Additionally, I

drafted documentation for the filing of Immigration cases, Prenuptial

Agreements, prepared Living and Estate Wills, and assisted in reviewing

commercial lease agreements, which involved negotiating with management

leasing companies on behalf of tenants. Research experience includes Child

Support Modification, Dissolution of Corporations and Immigration issues.

EDUCATION

Marymount University, Arlington, Virginia

B. A. Degree: Business Administration/Paralegal Studies, August 2001

Northern Virginia Community College, Alexandria, Virginia

A. A. S. Degree: Legal Assisting, May 1999

COMPUTER SKILLS

MS Office, MS Word, WordPerfect, Excel, and PowerPoint.

STRENGTHS

I hold excellent organizational, analytical and interpersonal skills;

efficient, goal-oriented work habits with the determination, and dedication

to complete assigned tasks promptly, and with quality.

Contact this candidate