Manager Administrator

DEAN DRAGON, NHA, MBA

**** **** ***** ****** *******, Wyoming 82072

307-***-**** abm1dw@r.postjobfree.com

DYNAMIC HEALTH CARE EXECUTIVE WITH CRITICAL ACCESS, LTC EXPERIENCE

Team oriented executive with analytical, transactional and long range strategic planning capabilities.

Demonstrated skills to:

• Identify Cost Savings and enhance revenue

o Achieved $300,000 revenue increase through review\update of Charge-Master

o Collected $200,000 in old A/R at Rural Health Clinic

o Recaptured $25,00 in overpaid State Taxes

o Saved $15,500 by implementation of annual training conference

• Improve operational efficiency and implement organizational change

o Reversed negative culture as organizational change agent

o Significantly reduced medication errors from 12% to 3%

o Consistently achieved successful survey results

PROFESSIONAL EXPERIENCE

KINDRED HEALTHCARE, Rawlins, Wyoming

For-Profit 62 bed Focus List Long Term Care Facility

Administrator 11/09-02/10 Interim work during survey window for Administrator on FMLA leave

• Spearheaded efforts to eliminate federal tags from last survey, remove facility from CMS Focus List

• Designed and re-established operational systems to maximize efficiency and improve care.

• Instrumental in implementing organizational change agent to reverse a negative culture

FIVE STAR QUALITY CARE, WORLAND, WYOMING

For-Profit 87 bed Long Term Care Facility

Administrator, 07/09- 11/09 Interim Leadership while national search conducted for permanent Administrator

• Saved $8,000 by identifying and utilizing available State funds to pay for training.

• Recaptured $25,000 in taxes from the State of Wyoming associated to food purchases

• Identified $6,000 paid in taxes on durable medical equipment that was tax exempt

• Established strategic marketing plan for facility experiencing declining census

FIVE STAR QUALITY CARE, LARAMIE CARE CENTER, LARAMIE, WYOMING 12/08-7/09

Administrator In Training/ AIT required to sit for National Administrators Board Licensure

Licensed July 2009, offered Interim Administrator position three days after receiving my license

• Supervised departments achieved zero tags during survey

• Indentified $22,000 in employment and supply costs

NORTHERN COCHISE COMMUNITY HOSPITAL, WILLCOX, ARIZONA

24 BED CRITICAL ACCESS HOSPITAL, 24 BED NURSING HOME, TWO OFFSITE RURAL HEALTH

CLINICS

COMBINED ANNUAL REVENUE OF $16.8 MILLION.

CHIEF OPERATING OFFICER/ CHIEF COMPLIANCE OFFICER 6/05 – 8/06

CEO succession for Critical Access Hospital, Skilled Nursing Facility and Rural Health Clinics

• Dramatically reduced Medication pass errors in SNF from 12% to 3% using shared governance

• Collected $200,000 of old A/R balances

2

• Implemented quality program for Radiology Department to improve compliance with conditions of

participation guidelines

• Created Leadership Boot Camp to nurture frontline managers to successful department leaders

DEAN DRAGON PAGE 2

CAMPBELL COUNTY MEMORIAL HOSPITAL, GILLETTE, WYOMING

99 BED FEE-FOR-SERVICE HEALTH DISTRICT HOSPITAL, SERVING A 35,000 POPULATION SERVICE

AREA.

Service Line Manager, 1/04 – 6/05.

Managed daily operations of 5 departments, 3 front line managers, and 26 staff members with a budget of $5.6

million.

• Attained $300,000 additional revenue through Charge-Master review and update

• Identified $25,000 of dropped charges through audit of billing system

• Saved $15,500 through creation of annual staff training conference

.

TRI-STATE EQUIPMENT & SLEEP TESTING LLC. Cheyenne, Wyoming

CEO / Owner. 11/99 –2/03

Financed privately held company, Annual Revenue- $350,000

• Scratch built business at the request of local physicians to fill a community need

• Marketed services and contracted with physicians, hospitals and insurance companies

COPD, LLC. CHEYENNE, WYOMING

CEO / Owner, 11/99 – 02/03 Annual Revenue-$500,000

• Financed and built a successful Medicare Certified Durable Medical Equipment Company

• Sold company after building it up to the point where national competitors wanted to bid on it

HOME OXYGEN PLUS / LINCARE HOLDINGS, CHEYENNE, WYOMING

BRANCH MANAGER, 10/90 – 11/99

Managed and grew company from 80 to 500 oxygen clients in three years by establishing good referral

relationships with the local physicians.

IVINSON MEMORIAL HOSPITAL Laramie, Wyoming

Interim Cardiopulmonary Director 08/89-10/90

CLARKSON MEMORIAL HOSPITAL Omaha, Nebraska

Staff Therapist 12/80-07/89

EDUCATION

Doctorate in Management, specialization Leadership and Organizational Change, Walden University May 2012

NHA Licensure, 2009, National Administrators Board

MBA, Business Administration, 2008, Regis University

Chief Operating Officer Boot Camp/ ACHE Congress 2005

BS Respiratory Therapy 1987, Creighton University Omaha, NE

AFFILIATIONS

Affiliate Member of Sage Group Strategies

Rotary Club International

Affiliate Member of American College of Healthcare Executives

National Board of Respiratory Care - Certified and Registry Status

American Association of Respiratory Care

Dean Dragon Page 3

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