OBJECTIVE
Seeking Key Management position utilizing my skills and background that
will provide an opportunity to enhance the health benefits of those
consumers being service by the organization.
WORK HISTORY
GA Department of Community Health
State Health Benefit Plan (Public Employee Health Benefits Division),
Atlanta, GA
2005 - Present
Responsible for oversight of the healthcare vendors' network management,
provider recruitment, disruption analysis and servicing of the all
providers types
Lead implementation activities supporting benefits designs and strategies
for 700,000 covered lives
Lead initiatives to implement specific activities that support our benefits
designs and strategies
Serve as the primary contact for escalated legislators, member, provider
and vendor administrative issues
Serve as a lead in the evaluation of healthcare vendors based on access,
quality, utilization and financial stability
Served as a lead with designed plan alternatives, contract review, Request
for Proposals (RFP), and overall vendor management
Assisting with implementation of plan changes as well as introducing new
benefits programs
Piedmont Healthcare System, Atlanta, GA
2003 - 2005
Served as the medical billing administrator for the hospitalists group at
Piedmont Mountainside Hospital
Primary contact for all administrative matters for the provider group
Southern Healthcare Consulting, Marietta, GA
2001 - 2003
Responsible for new business development for medical billing services
increased business over $1.5M
Negotiated medical billing contracts with over 25 physicians in Georgia and
Texas that resulted in new business
Participated as a member of the Business Operation Advisory Board
Marketed medical billing services across the U.S to neonatologists,
pediatricians and family practice physicians across the U.S.
GA Department of Community Health
State Health Benefit Plan (Public Employee Health Benefits Division),
Atlanta, GA
2000 - 2001
Responsible for the overall provider network activities of the
implementation and ongoing management for 1st Medical Network for Plan's
statewide PPO initiatives
Identified over $1M of provider payment errors by TPA
Served as a lead in the development of the Request for Proposal (RFP) for
the Plan
Served as a lead in the evaluation of healthcare vendors based on access,
quality, utilization and financial stability
Handle benefits questions from employees and providers oral and written
Vivra, Inc.
1999 - 2001
Managed a staff of 10 employees with services ranging from system updates
on hospitals and physician contracts for 4 specialty networks, such as OB-
Gyn, orthopedics and podiatry in GA and FL
Assisted the sales team with network access and provider disruption
analysis and projected ROI for existing accounts and new business prospects
Managed the credentialing and provider database activities of each network
Principal Healthcare
1997 - 1998
Managed a staff of 10 employees with responsibility for provider network
development and service of physician, hospital and ancillary providers for
HMO and PPO products in GA and FL
Managed the credentialing and provider database activities for over 75,000
physicians and 175 hospitals
Assisted with the sales team of network access and disruption analysis for
new business prospects and existing accounts
Responsible for monitoring HMO and PPO health plan accreditations
PROMINA Northwest Health System
1995 - 1997
Managed a staff of 8 employees with responsibility for credentialing
system, provider updates, provider services for a fully-integrated
healthcare system
Oversight of communication and education on hospital and physician
contracts with managed care organizations such as, Aetna, Blue Cross Blue
Shield, Cigna, Kaiser, PHCS, Medicaid and Medicare
Worked closely with the Medical Director on the PHO credentialing and
contracting activities
GA Baptist Health System
1994 - 1995
Managed a staff of 4 employees with responsibility for system updates,
credentialing, billing issue and provider education on hospitals and
physicians contracts with managed care organizations such as PHCS, Blue
Cross Blue Shield and Medicare Secure Choice
Worked closely with the Medical Director on the PHO credentialing and
contracting activities
Cost Care, Inc.
1991 - 1995
Supervised staff of 6 with responsibility for provider relations functions
such as billing issues, initial provider orientation and ongoing education
for PPO and POS products
Day to day supervisor of internal and external provider relations staff
including data management and credentialing staff
Enhanced service standards that increased services to Fortune 500 companies
inquiries by 65%
. Expanded provider networks in GA, FL, SC, TN, TX and LA
AmeriPlan Health Services
1983 - 1989
. Supervised staff of 6 with responsibility for member and provider
relations functions such as billing issues, initial provider orientation
and ongoing education, and benefit interpretation for HMO plan
. Day to day supervisor of internal and external provider relations staff
including data management and credentialing staff
. Expanded provider network in metro Atlanta, GA and Jacksonville, FL
. Assisted with the sales team with network access analysis for new
business prospects and existing accounts
EDUCATION:
Pickens Technical College
1975 -1977
Kennesaw Junior College
1984 -1985
References Available Upon Request