Summary

Experienced professional committed to combining customer relationship and

technical expertise to ensure excellence in customer satisfaction. Devoted

to continued successful customer interactions and customer approval by

focusing on customer business issues relative to software functionality

requirements. Skilled with balancing customer needs and company directives

for achievement of mutual goals.

Skills Assessment

Customer Focus - Exceptional ability for comprehensive analysis and

identification of customer business requirements, resulting in application

software and technology solutions to meet or exceed customer expectations.

Continue to enhance the software and technology footprint to meet customer

changing business requirements, using innovative ideas for delivery of

additional software, technology and services for the benefit of the

customer and the company.

Technical -Technical expertise includes Oracle Applications Suite -

Financial, Manufacturing, Distribution, Business Intelligence ; also

Teradata Decision Experts solution including Source Experts (ETL ),

Teradata and Oracle Data Warehouses and data models, and Decision Expert

Query, including integration with Hyperion Essbase; additional knowledge

around industry logical data models within a Teradata data warehouse

deployment.

Professional Experience

Teradata Corporation, St. Louis, MO - Present

Senior Professional Services Consultant

Effectively combine business/industry expertise and technical abilities in

supporting Teradata Account Executives, and Professional Services Project

Managers, with customer technical discussions, presentations, and

implementation expertise for specific software offerings. Extensive

business and technical experience provides excellent credibility during

discussions and presentations with prospective and existing data warehouse

customers. In addition, extensive knowledge of ERP Applications, Oracle

and Teradata databases and technology ensures the customer is presented

with the right solution to solve their business problems, and ensures an

efficient software implementation.

This position also involves active participation in Proof of Concept

(POC)/Pilot engagements in conjunction with the Professional Services

group, including configuration of customer data warehouse set ups,

development of custom queries and reports, and assistance with the

successful implementation of Teradata Decision Experts, a complete

Financials Data Warehouse solution for customers using packaged ERP

solutions. Additionally, requires active participation in the quality

assurance aspect of new product releases for Teradata Decision Experts,

requiring pre-customer implementation of the software solution.

Maintaining a working knowledge of competitive solutions in also a factor

in the successful performance of this function - this includes other

solutions provided by Oracle (Hyperion, OBIEE, and Siebel), Cognos,

Business Objects, Jaros, etc.

Pretium Packaging, LLC, St. Louis, MO - 2005

Senior Applications Engineer

The first person in the IT Department to effectively combine business

acumen with required technical abilities to configure Oracle Applications.

Responsible for maintenance and configuration enhancements of Oracle

Applications to accurately reflect current and future business processes.

Position required exemplary customer skills; ability to communicate at the

senior management level, combined with technical expertise related to

Oracle Applications - manufacturing, distribution, financial and business

intelligence applications.

Oracle Corporation, St. Louis, Missouri - 1994-2005

Senior Applications Consultant

Effectively combined industry/business expertise with technical abilities

supporting Applications Account Managers at Oracle, including development

of sales strategies; RFP and RFI responses; customer discovery workshops to

identify customer business requirements and mapping those needs to an

Oracle solution; demonstration of Oracle Applications solution components;

and coordination of other Sales Consultants on the sales team.

Support also extended to Oracle customers by providing continued customer

support during and subsequent to the initial implementation of Oracle

Applications. Responsibilities included working with Oracle Consulting,

Oracle partners, Oracle Support, and the customers to resolve set up

issues, configuration questions related to desired functionality,

coordination of multi-application and organization implementations of

Oracle and non-Oracle Applications, assistance with user manuals for Oracle

Applications, general database and technical inquiries, navigating Oracle

Support, and questions regarding planned functionality with future releases

of the Applications to meet changing business needs.

Citicorp National Services, Inc.- 1981-1994

Director-Accounting

Challenged with developing, motivating and managing a large staff of

professionals tasked with all aspects of general accounting

responsibilities - accounts payable, customer receivables, investor

servicing, asset-backed portfolio reporting and analysis, tax filing and

reporting, and branch accounting services. Additionally responsible for an

annual operating budget of approximately $1M.

Coordinated the design, testing, training, implementation, and user manuals

of all core financial systems - customer receivables and payment

applications; general ledger; accounts payable; revenue recognition; fixed

asset maintenance and reporting; investor servicing and reporting; and

budgeting, forecasting, planning & analysis.

Responsible for all aspects of financial reporting - internal senior

management profit reviews; budgeting and forecasting plans and results;

portfolio analysis; ad hoc financial analysis; with participation in the

external audited financial statements.

Successful negotiation, sale and support of over $3B in asset-backed

securities through third party investors.

Education

University of Missouri-St. Louis - BSBA Accounting

Webster University-St. Louis - MA Finance and Management

Teradata Certified Professional (1) V2R5

References

Available upon request.

Contact this candidate