Engineer Customer Service

Tu Tang

Email: abm0zt@r.postjobfree.com ? abm0zt@r.postjobfree.com ?

Cell: 585-***-****

Home ? 22 Pennwood Dr. Apt. C ? Rochester, NY 14625 ?

Phone 585-***-****

School ? R.I.T. ? 57 Lomb Memorial Drive ? Rochester, NY

14623 ? Phone 585-***-****

U.S. Citizen

OBJECTIVE To obtain a full-time position in the field of Computer

Engineering, Electrical, and/or Computing.

Available for work: Immediate Start

EDUCATION Rochester Institute of Technology, Rochester, NY

Major: Computer Engineering

Technology

Degree: Bachelor of

Science - March 2010

GPA: 3.4 out of 4.0

QUALIFICATIONS Computer hardware installation/configuration. Programs in

C/C++/JAVA and Assembly Language. Embedded System Design

with FPGA/CPLD/ASIC using hardware description language

VHDL, tools Altera/Xilinx. Programmable devices/logical

gates. Digital electronics, microcontroller interfacing,

Texas Instruments microprocessor, and microcomputer

hardware architecture. Electrical devices and circuits

analysis. AutoCAD/PSpice applications. HTML web

development. Novell server/Exchange email network. Wire &

Wireless Internet Networking, Fiber Optic Network.

Microsoft Office: Word, Excel, Access & PowerPoint.

Windows 95, XP, Vista, 7, OS Unix, Linux, and Macintosh.

WORK EXPERIENCE

System Validation WelchAllyn Inc., Skaneateles Falls, NY (September

2009 to November 2009)

Engineer Created and executed System Testing Protocols for

WelchAllyn ConneX VM platform software. Assisted

in the development process of connectivity and

communication between ConneX VM and WelchAllyn

Vital and ECG Devices. Identified system bugs and helped

the Development Team by writing

explanations on ClearQuest system. Modified C/C# code for

the EVSTEST application used in supporting Protocols

Verification. Worked with MS SQL database in client/server

workstations.

Intern IT Department - City of Rochester, Rochester,

NY (June 2008 to November 2008)

Engineer Developed the permanent barcode printing

system that can extract equipment numbers directly from the

government database and translate them into barcodes; 3000

to 5000 barcodes must be printed within an hour. Worked

with IT help-desk to solve users' problems; hands-on

experience with Novell Server and Exchange email. Repaired

network printers and allowed scanning to users' desktops.

Travelled throughout the city, to other departments, to

show users quick tutorials. Repaired old PCs and assembled

new PCs.

Computer George W. Long Inc., Rochester, NY (March 2007 to

September 2007)

Engineer Managed computers and networks (Ethernet,

wireless, fiber optic). Assembled and repaired computers,

laptops, PDAs, printers, and all network devices. Set up

outdoor wireless network and IP controlling for the

company. Worked with Ampro mini motherboards and Windows

Embedded OS. Fixed and implemented VB.NET programs into

the Indusoft Application (water control system) at each

pool. Supported Point of Sale computers at each ticket

booth.

Computer Electronic Learning Center, Rochester, NY (Fall 2003,

Summer 2004, Summer 2005)

Assistant Performed computer and printer installations for the

learning center. Helped students with problems on Office

software, e.g., Microsoft Word, Excel, PowerPoint and

Internet Networking. Did troubleshooting for Ethernet

network problems.

Customer Wegmans Food Market, Rochester, NY (August 1998 to

Present)

Service Eleven years working part time while as a student, started in

High School. In charge of grocery department when managers

leave. Helping customers with product information.

Providing best customer service, while ordering out-of-

stock products and making sure shelves are full.

PROJECTS/ Digital Traffic Lights: Allows cars to run and stop in traffic

with green, yellow & red LEDs.

ACHIEVEMENTS Embedded Design Piano: Plays music via Altera DE2 board &

VHDL and C programs.

Robotic Truck Design: Automatic truck runs and picks up

balls by itself on the track field.

Bank Alarm System: Secures facility with automatically

locking/opening doors, loudspeakers,

motion detectors at most windows and day light sensors.

ACTIVITIES Computer Science & Technology Club. Swimming.

Soccer. Racquetball

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