Brunswick, Ohio

H (***) - ***-****

E-mail: abm0wl@r.postjobfree.com

CJ Joseph Hibbs

OBJECTIVE*

To obtain a position as a PC / Desktop Support Technician where I can use my

certifications and

customer service skills.

Certifications Held*

A+

Net +

MCP

DCSE

Qualifications Experience

CPU, Hard Drive, Ram, Printers, NIC and Software

Technical troubleshooting and problem-solving

Customer support and network Administration.

Technical Analysis

IBM, Dell, HP, and Compaq Computers

Printers - HP, Canon, Dell, Lexmark

MS Office 2000, 2003, 2007

Windows Sever 2003, 2008

Physical/Wireless/Wan/Lan, TCP/IP

O/S - 95/98/2000/xp/Vista/Windows 7

Desktop Support, Remote Desktop Support

Migrations/Upgrades - Break/Fix

Desktop/PDAs/Laptops/Cellular Phones

Experience in VOIP

Education *

Techs kills Columbus, OH - IT Certification Program

Information Technology Systems Administrator program

Employment History *

(Company - CompuCom) Computer Support Technician: State Farm Insurance 07/14/08-

10/10/08

. Unpackaged Laptops, Desktops and Printers then set them up using the settings

Used by the end user.

. Setup and configuration of all TCP/IP, Wan/Lan, Routers and Bluetooth devices

. Providing Computer support assistance to each end user.

. Connecting to the network backing up all data, Programming

each laptop and printers O/S, Cable Connections, and Network Access, TCP/IP

to State Farms specifications

(Company - CompuCom) Installer Technician: Allstate/Verizon* 10/13/08- 06/15/09

Unpackaged Laptops, Printers, Servers, routers and set them up using the specific

Settings used by all states end users.

. Setup and configuration of all TCP/IP, Wan/Lan, Routers and Bluetooth devices

. Connecting to the network backing up all data, Programming

each laptop, printer, server, O/S-XP-2000-Vista, Cable Connections, and Network

Access

to All states and Verizon's specifications. Working as a Field technician

traveling up to 150 miles to each site visited that day.

(Company - Pomeroy) PC Technician Phoenix AZ, 02/28/08 - 03/22/08

. Computer and network setup and field support involving 3 of Vangent's

buildings.

. Help move 1500 computers into 3 office locations, Including proper setup and

configuration for each computer for Windows O/S, TCP/IP, Wan/Lan, Routers and

Servers.

Contact this candidate