CHRIS HALFACRE

Cell: 303-***-**** Email: abm0se@r.postjobfree.com

Summary:

Senior Software Manager with depth and breadth of experience in managing

all sizes of teams to deliver high quality products on time and within

budget. Seeking challenging and interesting opportunity in a leadership

position.

. Key Management Skills: Seasoned professional with 20+ years

experience in software. A development manager with a successful

track record as a dynamic change agent that has helped rebuild and

rejuvenate staff into unified, top performing, highly motivated

teams. Proven ability to hire, train and manage technical staff at

all levels. Encourage new ideas and cultivate a creative team

atmosphere to attract and retain quality people.

. Key Technical Skills: A strong entrepreneurial spirit with an in-

depth understanding of application and Internet technologies. Over

15 years of experience in defining, designing and developing world-

class software applications that have been embraced by 90% of the

Fortune 500 companies. Highly successful in organizing and improving

software development teams.

. Key Project Management Skills Comprehensive experience in managing

multiple concurrent projects from concept to completion. Repeatedly

improved development processes for multiple organizations and

developed metrics to measure their success. Recognized by corporate

management for consistently exceeding all objectives and delivering

products on time under high-pressure situations while still

maintaining a streamlined budget.

Professional Experience

Openwave Systems, Broomfield CO

SR. MANAGER, SOFTWARE ENGINEERING (2007 - 2010)

Reporting to the GM of the Location Business Unit, direct a global

(offshore) software team of 36 that includes:

- The development and QA of the Location Emergency product line. A

highly scalable and highly available software system for Emergency 9-1-1

support in telecommunication networks that require 99.999% uptime.

Service Oriented Architecture (SOA) utilizing Sun servers, load

balancers, Oracle, Java, web services with an AJAX front-end.

- The continuing engineering team (development and QA) - responsible for

24x7 engineering support of all Location products.

ACHIEVEMENTS:

. Led an Agile (Scrum), cross-functional, multi-location team that

delivered the Next Generation Emergency 911 system with VOIP support

in 5 months.

. Developed initiatives and organizational improvements that enabled the

offshore India team to scale efficiency and quickly to adapt to an

increased customer demand.

. Developed corporate wide metrics and scorecards for the CE and CDC

teams that tied metrics directly to financials leading to process

improvements that saved the company over $150,000 in the first year.

. Developed service level agreements and process improvements with

Customer Support that led to a 50% increase in customer satisfaction.

. Increased productivity of offshore team by over 200% leading to a

reduced customer backlog of 500+ issues to 10 in 9 months.

. Delivered 4G wireless support in Emergency 9-1-1 product on time and

within budget for an aggressive schedule.

Brocade / McDATA Corporation, Broomfield CO

SR. MANAGER, SOFTWARE ENGINEERING (2003 - 2007)

Built and managed a high-performing development team consisting of software

engineers and project managers that developed the award-winning EFC Manager

and SANavigator products. Championed the use of XP best practices.

Responsibilities included setting goals and expectations for the team,

which were validated through quarterly performance reviews. Mentored

managers and project managers. Managed successful offshore development

efforts in India, and was the primary customer interface for software

application qualification (internal and external) for our largest customers

such as IBM, EMC, and HP. Also developed contracts with external

development firms to expedite the development of concurrent projects.

Responsibilities also included the definition and implementation of the 1U

server product.

ACHIEVEMENTS

. Developed Software Engineering process improvements to improve

product quality, predictability of schedule (90% confidence level)

and time to market. The software metrics and dashboard reports that

were developed for the software organization were adopted by the

entire engineering organization for all projects.

. Key player in getting the McDATA Software organization ISO 9001

certified. Developing many of the processes that continuously

improved the software development lifecycle.

. Matrix managed a development team of 120+ engineers in three

geographically separated locations (CO, CA, and India), and delivered

the largest software product to date.

. Developed and delivered several strategic initiatives, enabling

McDATA sales ($20M+) and improving organization efficiency.

. As acting Director, managed $6 million budget for Software

organization and made significant cuts by utilizing open source and

virtualization projects.

HR: ENGINEERING PROJECT MANAGER ( SOFTWARE PRODUCT MANAGER ) (2001 - 2002)

Defined product requirements, provided technical direction, and was the

primary customer contact for the SAN Management group.

ACHIEVEMENTS:

. Delivered dramatic improvements to quality and time-to-market by

implementing continuous process improvements, which led to bug count

reduction of 50% for each major release thereafter, and a 40%

improvement in schedule.

. Slashed departmental operating costs by 25% by implementing open

source tools.

. Delivered new and innovative features by performing customer

interviews ( EMC, IBM, HP, Schwab, Honeywell, American Express,

Goldman Sachs, Bank of America)

SENIOR SOFTWARE ENGINEER (UI Architect) (1993-2001)

Lead engineer and graphical user interface architect for the Software

Management Applications team (Java, HTML), researching the latest

technologies and developing plans to incorporate into the products.

Provided market research for the Strategic Products team and developed

custom R&D prototypes (C

ACHIEVEMENTS:

. Spearheaded innovative new features for McDATA's premier software

application (EFCM) leading to wide-spread adoption by 90% of Fortune

500 companies (over 5000 data centers).

. Developed guidelines for all user interfaces as well as reusable

component library that led to a decrease in overall development time

of 40% per release.

SOFTWARE ENGINEER (1989 - 1992)

Designed and developed embedded software (C/C++) for McDATA Cluster

Controllers.

Developed software tools for the Software Change Management group.

Education

Masters, Business Administration (MBA) with Honors, Regis University 2006

Bachelor of Science, Computer Science, Colorado State University 1989

Sun Certified Java Programmer, 2000

Agile Scrum Master Certification 2008, Scrum Alliance

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